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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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June 04, 2020

No matter what I go to Fred Martin Nissan for, I’m always treated with respect and sincere appreciation for my business. Thank you for your partnership!! More

by SMandato
Recommend Dealer
Yes
Employees Worked With
Jeff Pennell
Jun 08, 2020 -

Fred Martin Nissan responded

Thank you for your business and your 5-Star Review!

June 01, 2020

I am very displeased with the Service department!(02) months ago.I'd bought my vehicle there for brake job.When I asked service director,if I needed rotors.He said 'No!Well (02) weeks later,I learned I n More

by wknox52
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wills-Moore, Ryan Alder, John Klotz
Jun 03, 2020 -

Fred Martin Nissan responded

Hello- thanks for your comments, without your name we cannot specifically address your concerns. However, we always have the best interest of our customers in mind. We do not make recommendations for them if the are not necessary at the time of write up. Please contact Service Manager, Denise Law, and she can provide you with the Technician's notes that may shed light on why rotors were not recommended during your last visit. Thank you.

May 31, 2020

The service department does a great job of keeping me informed about work in progress. The waiting area is clean and refreshments are always available. More

by CMDGH
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Fred Martin Nissan responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

May 25, 2020

They were amazing. I'm a Paramedic. They took great care of me and my vehicle and gave me every deal they had. I will definitely be back. More

by MRSCOSMO1767
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Fred Martin Nissan responded

Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!

May 25, 2020

We have had nothing but good experiences at Fred Martin Nissan. Both when buying a vehicle, and getting them serviced afterward. Holly,our sales person is awesome. And the Nissan vehicles have been grea More

by MEDIC07
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
May 28, 2020 -

Fred Martin Nissan responded

Wow, it's experiences like yours that really keep us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 22, 2020

I brought our Nissan NV 2500 in for a warranty repair. It was a driver air bag issue. I was told it would take an hour. I brought vehicle in for my appointment at 8am. I was back on the road in 42 minutes. G More

by MKRACKER
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore
May 27, 2020 -

Fred Martin Nissan responded

Hi! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2020

Came in for routine oil change and tire rotation. I appreciate the fact that the staff were abiding by their standards and regulations in place for COVID 19. Had a couple of gentleman on different occ More

by AARONMFERRY77
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Fred Martin Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2020

Service was Great!! During my service everything was sanitized and cleaned. My service rep made sure I understood billing and was comfortable. I enjoy the friendly and quick service. Thank you More

by MONIQUED118
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
May 29, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

May 21, 2020

Service was right on time with courteous and efficient staff. Even ran my truck through the car wash. I will recommend to others in my community. More

by TAMIBRENNEMAN
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
May 29, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

May 21, 2020

Very fine service & personnel are very considerate & friendly. Beaten Anderson was fast and knowledgeable about what was needed for my 370Z 10000 mile service requirements. More

by JMICHAELSHAW692
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathen Anderson
May 29, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to have been of service!

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