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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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June 26, 2020

Always do a great job excellent service happy with Service and all employees that I have come I. Contact with! Thanks for your service! Aimee More

by AIMO416
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

June 26, 2020

I appreciate that the service department was able to pick up and drop off my vehicle making it easier for me to get it serviced. More

by A.PRIBONIC
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

June 26, 2020

Pat always give me his full attention, explains things very well, and the technicians get the job done. On the rare occasion something isn't exactly right when they're done, a simple phone call and they m More

by JOHN@GRAPHICSJOHN.COM
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hello, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

June 26, 2020

This dealer has always been easy to deal with outstanding sales and service people. We have bought many vehicles from them and our current salesman,Lou is excellent to work with. More

by GMWEST1111OVER11
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Brandon Murgatroyd, John Klotz
Jun 29, 2020 -

Fred Martin Nissan responded

Hello! We're so happy Lou was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you, as we are always happy to help. Have a great day!

June 26, 2020

I'm disappointed with my experience though the service advisor was friendly and polite. The problem with my Versa Note remains despite the $133 diagnostic. More

by DARINADAIR
Recommend Dealer
No
Employees Worked With
Patrick Hine
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

The service center did an excellent job. Everyone I met was professional and helpful. The exceeded my husband and my expectations. Keep up with the excellent service.🙂 More

by MICHELEGILLOTTI
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hi Michelle, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

June 26, 2020

Could have more support for a safety issue. When we called about a malfunctioning front seat belt, they couldn't look at it for a week. Hence the family wasn't able to use the vehicle for a week. After More

by CYNTHIAMAGDA
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Hi Cynthia, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to improve your recent experience, please don't hesitate to reach out directly and let us know. Take care.

June 26, 2020

They are always awesome. I’m always going to drive a Nissan and I’m always going to have my service work done right here!! More

by bkomazec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Fred Martin Nissan responded

Wow, it's feedback like yours that really keeps us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 26, 2020

Everyone is always nice and professional in their work that they perform very nice business always clean and neat the time that they tell you when car is ready is usually about right time More

by RitaB
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne the cashier is always nice and pleasant
Jun 29, 2020 -

Fred Martin Nissan responded

Hello, thank you so much for sharing your feedback with us! We're glad to hear you found our team was so professional during your visit with us! If there's anything else we can do, please let us know. We're happy to help. Take care!

June 26, 2020

I was very happy with the service we received at Fred Martin Nissan. All of the work was completed in a timely manner. My children were with me and they were offered a free matchbox car to pass the time. More

by BLACKJACK7888
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Troy Dittemore, Nate Anderson
Jun 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

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