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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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July 16, 2020

Patrick is great to work with. He listens to my issues. Reviews it, explains what is wrrong & doesn't push for anything unnecessary. I will bring my car here for service. More

by CRS0502
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Martin Nissan responded

Crs0502, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2020

service took too long oil change took over an hour. The price is also too high compared to service shops around the area . Most are 25 dollars or less, More

by RWDALTON18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Anderson
Jul 16, 2020 -

Fred Martin Nissan responded

Hello- Our records show that this is your third oil change at our facility. We do apologize for the longer than usual wait time, but our pricing has been consistent. Although we may be priced a bit higher than express locations for some makes and models, our outstanding customer service more than makes up for it. Given the longer than usual wait time, we see that was not the case here, and for that we apologize. We hope you'll give us the change to keep your business, as we certainly appreciate you as a customer.

July 16, 2020

They are always very friendly and take pride in their work. My vehicle is always given back clean in perfect condition, with items done as described! More

by Firelady1310
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 21, 2020 -

Fred Martin Nissan responded

Firelady1310, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2020

We love the way Rich takes care of our service needs. He is top notch! We have always had a pleasant experience at this location. More

by Lou Damsa
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Martin Nissan responded

Lou Damsa, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

July 15, 2020

I was greeted upon entering. Service on my vehicle was done quickly. Everyone was friendly and helpful. Rich was thorough in explaining everything from what he did to what to expect because of Covid. Than More

by KRISTENMOYER
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Martin Nissan responded

Kristenmoyer, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2020

The service department left no stone unturned to find the problem plaguing my Versa after being unsuccessful the first time I had it in. Everyone I came in contact with was professional and unfailingly polit More

by DARINADAIR
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both ladies behind the cashier's counter though I didn't get their names - very nice, professional, and efficient.
Jul 18, 2020 -

Fred Martin Nissan responded

Darinadair, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2020

Patrick in arrive is great to work with. In and out of the dealership in record time and well cared for! Thanks Patrick and Jeff Penell More

by BRADCOFFEY68
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pennell
Jul 18, 2020 -

Fred Martin Nissan responded

Bradcoffey68, your satisfaction is our top priority. Thank you again for leaving us this response. We hope to see you again soon!

July 15, 2020

Patrick is always professional every time I come in for service! He keeps me posted regarding my car and any services that are recommended! Thanks More

by yoteach3
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Martin Nissan responded

Yoteach3, we're happy you found Patrick to be so supportive during your experience here at Fred Martin Nissan, Llc. We hope to see again you soon!

July 15, 2020

I went for oil change but didnt inspect brakes as part of the overall inspection because I wasn't paying for tire rotation I suppose. More

by ANDIEHKY44
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Martin Nissan responded

Andiehky44, thank you for your review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Take care!

July 15, 2020

Very impressed to see how your keeping the customers and employees safe during the pandemic. Other service departments could take a few lessons from you with how to treat customers. Patrick and the rest of More

by MY3SNYDERS
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jul 18, 2020 -

Fred Martin Nissan responded

My3snyders, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

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