Fred Martin Nissan - Service Center

The customer service was excellent! Rich was very knowledgeable, motivated, and very polite. Rich was able to answer all my concerns about my Nissaun Roque. Rich text me during my service to ask if I knowledgeable, motivated, and very polite. Rich was able to answer all my concerns about my Nissaun Roque. Rich text me during my service to ask if I had any other questions while I was waiting to please not to hesitate and let him know. More

They did a great job. I was greeted when I arrived and they got me in and out quickly. I would definitely recommend them to a friend. they got me in and out quickly. I would definitely recommend them to a friend. More

Excellent service. Only issue, no one checked the part that came in for my car till.i got there. The part came 4 days before my appt. I came from youngstown. Once i got there they said the wrong part came that came in for my car till.i got there. The part came 4 days before my appt. I came from youngstown. Once i got there they said the wrong part came in. I had to wait till 3 o 4 for part to arrive. So all parts that arrive should be double checked before customer shows up More

Everything was as expected always good! Thank you Fred Martin Nissan on Arlington rd in Akron Ohio. Service ic and sales are always top notch. Thank you! Martin Nissan on Arlington rd in Akron Ohio. Service ic and sales are always top notch. Thank you! More

Went for a routine oil change. Awesome customer service. Staff is always kind, helpful, and honest. Definitely a 5-star experience every time I’m there. Staff is always kind, helpful, and honest. Definitely a 5-star experience every time I’m there. More

Anytime I have taken my car here I get the best service. Patrick is amazing an always responds. I love the text feature it makes such a difference. Patrick is amazing an always responds. I love the text feature it makes such a difference. More

Nothing good to say. Second vehicle I bought from the Fred Martin Family and never again. Grant it goodwilling a part is Nissans issue. But with that said during a previous experience with Patrick, in w Fred Martin Family and never again. Grant it goodwilling a part is Nissans issue. But with that said during a previous experience with Patrick, in which he was very rude to me, because no one explained to me that 3 years of oil changes did not mean they were not free for 3 years. I still have time until my 3 years passes. This incident happened the last time I attempted to get an oil change at Fred Martin. More

The service department is wonderful. You drive in, they immediately take your car and give you a phone number to call if you have any questions or concerns. The waiting area is clean with social distancing immediately take your car and give you a phone number to call if you have any questions or concerns. The waiting area is clean with social distancing in place. More

Patrick and the service dept never fail to provide quality, prompt and professional service. I have been a customer since 2010 and I have never had any difficulties dealing with Fred Martin Nissan. K quality, prompt and professional service. I have been a customer since 2010 and I have never had any difficulties dealing with Fred Martin Nissan. Keep it up! More

Fred Martin Nissan service representatives were very professional and courteous. Patrick especially was very helpful and responsive. I will continue to take my truck there for service. professional and courteous. Patrick especially was very helpful and responsive. I will continue to take my truck there for service. More