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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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September 07, 2020

The guy at the desk was very friendly and courteous. They got me out pretty quickly on my oil change. It was nice that I didn’t have to spend a couple hours there. Great service. It was awesome because it wa More

by wjy0h09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Nate Anderson
Sep 09, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

September 07, 2020

The experience was just as I would expect... good service, friendly workers and pleasant environment. Just get really tired of doing these reviews every time!!! More

by david.elsass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Fred Martin Nissan responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2020

Service dept. was great. Patrick kept me informed. I dropped my car off early and was called in a few hours and the exit process Was smooth. Excellent! More

by RAYT5547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! Thank you so much again for your feedback! We hope you have a great day!

September 03, 2020

Very friendly and professional in the service department. Nate explained the work very carefully and was very helpful. I was very much at ease and felt comfortable dealing with the service department. More

by KMARTINELLI06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Sep 09, 2020 -

Fred Martin Nissan responded

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2020

Everyone was super nice a easy to work with. They explained everything they were going to do to my vehicle and made sure I understood the whole process. Made the process very easy and smooth. More

by DVIRONT10898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

I am always pleased with my experiences here at Fred Martian. The Staff is always friendly! I never second guess my option of choosing Fred Martian Nissan! More

by MTHOM106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore, John Klotz, Nate Anderson
September 02, 2020

No problems. The service guy was excellent, didn’t try to sell me stuff I didn’t need. Vicki in billing is totally awesome and efficient . More

by MLONGFELLOW57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki in billing ; checkout, Nate Anderson
September 02, 2020

Very professional and good service. It took about 1 hour and a half for an oil change. Will definitely use their dealership again for work. More

by Stev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
August 29, 2020

The service department of this dealership has been very helpful to us in maintaining our vehicle. Patrick Hine is always so friendly and accommodating to getting us scheduled and we value his, and the tec More

by POKERRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Safe travels!

August 28, 2020

Needed service under warranty. The guy in the service department was so helpful. When the part had to.be ordered, he arranged for me to have a rental so I could carry on with what I needed to do and retu More

by JO.SPARGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Fred Martin Nissan responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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