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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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October 09, 2020

Service dept rep was very friendly and accommodating.The Service dept rep was very friendly and accommodating. The only concern was minor. While waiting for completion of work, the coffee pots were empty More

by smithbj40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback. If you have any further needs or concerns, please give us a call. We're always happy to help!

Oct 14, 2020 -

smithbj40 responded

Thank you.

October 09, 2020

Good service. Arrived for appointment, met the service advisor. The service was completed in a timely matter. The advisor met with me to discuss any issues More

by NEVADA_BILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we are very happy we could provide you with a positive service experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2020

Nate was very helpful and informative! 😁 he made the process very easy. They even gave me a free car wash 🤔 will be back again soon! More

by SAGEBRUSH6614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we are glad Nate could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2020

Our experience was exceptionally great it was very professional everyone was very courteous and friendly. It was done in a timely manner thank you very much the Cutlips More

by PS_CUTLIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2020

I hate surveys but they do what they say they will do and are quick blah blah balah blah blah blah blah blah blah blah More

by KAYT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback!

October 08, 2020

Excellent work and service as usual. I would recommend Fred Martin Nissan to anyone needing a new car. They treat me like family and always make my visit special. More

by elymichael417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 08, 2020

Always friendly and professional service. I have been taking my nissans here for service and never had any problems. The staff seems to treat my vehicles like their own. More

by JZANNOLI925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!

October 07, 2020

Fast friendly, and professional! About 1 hour to complete oil change and tire rotation. The complementary car wash is great, much better than what I’ve experienced in the past from other dealers. More

by TARAHAUETER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Drive safe!

October 06, 2020

Prompt professional service. I do not usually get service at a dealer due to price but I am very thankful for Fred Martin and their excellence. More

by SMORONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 06, 2020

The staff is wonderful. Repairs were finished at the quoted time frame. Every one is very polite and helpful. My vehicle comes back sparkling clean. More

by JANDESCALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

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