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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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May 06, 2023

They are always helpful and willing to explain what might need fixed and the order of importance. More

by KERRYLUCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kerry, and we look forward to working with you again.

May 05, 2023

5 He was very helpful and respectful and helpful He was very helpful in our situation More

by RONALDGRIFFIN163
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hine
May 08, 2023 -

Fred Martin Nissan responded

We love to hear it! Thank you for taking the time to leave us a 5-star review and for choosing us! We're glad that Patrick was able to give you a great service visit and we hope to see you back again for your next service appointment!

April 29, 2023

I appreciate squeezing me in on short notice! Please add me to the 'oil change due' reminder notification list, so I don't fall behind again. Thank you!! More

by biglouselectric
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bailey
May 01, 2023 -

Fred Martin Nissan responded

Thank you so much for coming in and giving us a 5-star review! Your business is appreciated!

April 26, 2023

Amy had great customer service! She was informative and knowledgeable about repairs and financing options More

by IKELKELLY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bailey
Apr 27, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars and for your business! We're glad Amy was able to get you taken care of and we hope to see you again for your next service appointment!

April 25, 2023

Amy was very nice ! The entire time! I highly recommend Amy!! She is an asset to you company! More

by TinaMHayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Fred Martin Nissan responded

Thank you so much for the kind words about Amy and for the 5-star review! Thank you for your business and we hope to see you again for your next service appointment!

April 23, 2023

Clean and organized Th hey we’re on time and job was done quick and was explained to me More

by Dhp7366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Fred Martin Nissan responded

We're so glad we were able to make a great impression! Thank you for your business and for the 5-stars! We hope to see you back for your next service appointment!

April 12, 2023

5 It was a great experience. Amy really made it go smoothly. It was good More

by LEM2GO
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
Apr 13, 2023 -

Fred Martin Nissan responded

Thank you so much for choosing us and for your kind words about Amy. We're happy to hear that our team was able to give you a great experience. Thank you for the 5-star review and we hope to see you again for your next service appointment!

April 10, 2023

It was excellent. We had a problem and they fixed it. It was excellent. We had a problem with our SUV and they fixed it no problems. More

by Heatherandcedric0115@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 11, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to leave us a 5-star review! We know how frustrating it is when something goes wrong with your vehicle. Thank you for giving us the opportunity to make the repair and get you back on the road. We appreciate your business and hope to see you again for your next service appointment!

April 09, 2023

Our transmission went out. ..hey what do you do nowadays witbout your car?! Back on the road within days not weeks. Thanks for the great service and quick, friendly, accurate, t More

by CLEARWORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

April 06, 2023

They were courteous and kept updated as to the status of my car. When there was a minor issue they corrected it for me , at no charge which was super nice. More

by HDRIDERKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words and your 5-star review! We're happy we were able to get your vehicle fixed up the right way. Thank you again and we look forward to seeing you for your next service appointment!

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