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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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November 16, 2020

My experience at the dealership went great. Everyone was courteous and safe distance. I loved the text about what service was needed on my car and how much each item costs. Especially helpful when you know More

by Cjs626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 17, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 16, 2020

I was disappointed in the TEXT approved estimate system. I did not get a full understanding of what needed done and approved more service than I think was necessary. More

by Kellymoye7
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2020

Excellent sales and service. Very friendly and warm staff. I am not aware of any community involvement of the staff members. Over very pleased with them More

by KAKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Brandon Murgatroyd, Nate Anderson
Nov 16, 2020 -

Fred Martin Nissan responded

Hello, we are so pleased you enjoyed your visit to Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Have a wonderful day!

November 13, 2020

Very courteous and efficient. Delay in getting work done same day, but was given a loaner for 2 days. That was very much appreciated. This was a recall and service visit. More

by KDANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 16, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 13, 2020

I took my Murano in for its oil change and tyre rotation .I was in and out under 45 min. The staff is very professional and courteous and I would doe business with them again More

by RLIZA286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Fred Martin Nissan responded

Hello, thank you so much for your positive comments about Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2020

Nate was great to work with. He treated me with respect and I like that. The appointments do take a bit longer than I thought they would. More

by AMIHOLLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 16, 2020 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Take care!

November 13, 2020

I had a great experience. The appointment was easy to make and convenient. The employees were pleasant and accommodating. I give the dealership two thumbs up! More

by PEGGYCARR12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 16, 2020 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2020

Everyone is very nice and professional. They called us and emailed us promptly. Always nice service! We had Nate last time as well and he was very nice More

by TIMCARGAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 16, 2020 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

November 12, 2020

No problems. Everything worked out great. I called Wednesday at 3:00 to see if you got the part and would be fixed that day. It was. Only suggestion would be to call when part gets in and say when it More

by ngrtmo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Nov 16, 2020 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2020

I am very very pleased with the service I received yesterday from your service department. In and out quickly. Everyone treated me very very well More

by CYNDEEMAGOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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