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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,535 Reviews

1,535 Reviews of Fred Martin Nissan - Service Center

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November 25, 2020

Polite and service preformed as promised on time and with confidence will continue to recommend this dealer for service and for car purchases and leasing More

by Rjasassano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We can't wait to see you again, have a great day.

November 25, 2020

Everyone was super friendly and helpful. I received updates throughout my service appointment. The waiting area was clean and spacious to allow for social distancing. More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi Megan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 24, 2020

The service department always does a good job of explaining what parts and service’s are needed.When I need service they are very good at settling up a time that works with my schedule. Thank you More

by JAYCHEYFITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

November 24, 2020

I always get great service. Actually what I need. Never pushed for anything more than I need and I appreciate that alot. Everyone is really nice. More

by PAMELA.RINEHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi Pamela, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

November 24, 2020

I brought my car in for service. Work was done in a timely manner . The waiting area was clean and comfortable. I would recommend Fred Martin to my friends and family More

by 1NANABELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 24, 2020

Always get the car in for the repair but seems the team struggles to find the cause. We had an engine miss they could have ohm tested the coil instead of running the car for 3 hours and changing the bad co More

by evagutwein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hello Evagutwein, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

November 23, 2020

Very professional and letting me know what needs done prior to doing it; even showing me pics; for e.g.; dirty air filter. I declined that service because my son replaced it. More

by Heimy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 28, 2020 -

Fred Martin Nissan responded

We are happy to hear our team was able to assist you! Thank you for your review!

Nov 29, 2020 -

Fred Martin Nissan responded

Hi Heimy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 23, 2020

They got my car in quickly after my battery died in my 2020 Sentra. Figured out the problem quickly-gave me a loaner because I needed a new ECM, and the part and my car was back in less than a week! I More

by Cincin421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Fred Martin Nissan responded

We are happy we were able to get you in and out quickly! Our team looks forward to assisting you again in the future! Thank you for the 5-Star Review!

Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2020

They were very friendly and helpful! They explained everything that was done to my car and answered all of my questions. Everyone was very kind. More

by SANDBLOGNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 28, 2020 -

Fred Martin Nissan responded

Our team is happy to have been of service! Thank you for your review and for stopping by Fred Martin Nissan!

Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2020

This Nissan dealer has always been helpful, and polite with my vehcile from purchase to maintneance. Take time with you as a customer to explain the vehcle point review system, before Covid I looked forwa More

by SACHNI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Dec 07, 2020 -

Fred Martin Nissan responded

Hello Sachni, we appreciate you taking the time to leave us this feedback. Regarding the complimentary food and beverages, they will resume once it is safe to do so. We look forward to your next visit! Take care!

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