Fred Martin Nissan

Friendly and understanding. Joe made a very trying situation tolerable and successful. Very good service. Joe made a very trying situation tolerable and successful. Very good service. More

My car was on it's last legs at close to 200k miles! I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Mar I LOVED that car! A 2017 Nissan Murano. Best car I ever owned! Never a single problem! It was evening and I looked online, specifically at Fred Martin, despite another Nissan dealer being a lot closer, as I knew Fred Martin had a great reputation. I moved to Ohio 4 years ago, but many people I knew in western Pennsylvania, where I lived, dealt with Fred Martin across the state border in Ohio, because of the standard of excellence. While online, got a call from Ben, who was actually on his way home from work, inquiring if he could help me. He was very kind, listening to my apprehension about buying a car. Not pushy at all, assured me of absolute transparency in the process. Ben was off the next day, but had Joe Z. call me. Again, he listened....really listened....to my apprehension about what I needed and what I could afford. He assured me that the Fred Martin experience is about transparency, truth and customer satisfaction. He acknowledged the great reputation of Fred Martin and the adherence to that great standard of excellence. Though Fred has semi-retired, he still stops in, and it sounds like everyone is happy to see him when he does. I met with Joe Z. the next day. I told him I had a good idea of what car I was interested in. He was very receptive and respectful, but with due diligence showed me a couple other choices. When I made my decision, he was supportive. I never felt any pushiness from either Ben or Joe Z. Everything about the car and the financing was explained simply and truthfully. The finance person, Josh, was equally friendly, kind and transparent. It is apparent that this is a tight knit team dedicated to customer satisfaction. 5 stars! I am very happy with the entire experience and absolutely thrilled with my purchase. Thank you, Ben, Joe Z. and Josh. More

I appreciated Joey's communication and keeping me informed during the purchase of my vehicle. informed during the purchase of my vehicle. More

Fantastic just so darn fantastic. I’ll always come back to get a vehicle with you I’ll always come back to get a vehicle with you More

I was treated like I was the only person in the dealership. I felt no pressure which is a first. Gabe was awesome! I’m so very grateful for such a wonderful experience. Everyone from the first pers dealership. I felt no pressure which is a first. Gabe was awesome! I’m so very grateful for such a wonderful experience. Everyone from the first person to greet me to the finance manager were nothing but polite and patient. I cannot say enough positive words about everyone at Fred Martin Nissan! More

Holly Rhodes is amazing and kind. She is so knowledgeable, respectful. She truly treated me like I was the only person in the room. Would recommend Holly for any car purchases. She is so knowledgeable, respectful. She truly treated me like I was the only person in the room. Would recommend Holly for any car purchases. More

They made my car selling experience a breeze. Highly recommend Fred Martin Nissan to anyone buying or selling a car. Highly recommend Fred Martin Nissan to anyone buying or selling a car. More

Joey was great to work with. Prompt communication, fair price, and the process was very easy. Prompt communication, fair price, and the process was very easy. More

Dealership was clean and staffed. A person greeted me at the door as I entered and escorted me to the sales associate I was looking for. A person greeted me at the door as I entered and escorted me to the sales associate I was looking for. More

Very helpful. Feel confident that the used car purchase we made is a good one. Great to know we can bring the car back for 3 years of free oil changes and that Feel confident that the used car purchase we made is a good one. Great to know we can bring the car back for 3 years of free oil changes and that my daughter has access to roadside assistance. More