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Fred Martin Nissan

Akron, OH

4.8
2,561 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,561 reviews

January 06, 2024

The service person didn’t go over what my vehicle might need in the near future with me. I had to see on the sticker that I will need tires soon. Otherwise things went well. More

by Adrianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Fred Martin Nissan responded

Hi Adrianne. We're sorry to hear your visit was less than 5-stars. Your review has been sent to our management team but, with only a first name to go on, it will be difficult for us to look into this. When you can, please email us at Fmcares@fmcars.com with your contact information and let us know what went wrong. We thank you for bringing this to our attention and for your review.

December 27, 2023

Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o More

by nripley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your contact information and a description of your experience. We thank you for your review.

December 16, 2023

Fast and courteous checking. Comfortable waiting area. Fast service with complete diagnostic and a car wash too! More

by mikeh433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Fred Martin Nissan responded

We love to hear it! Thank you so much for the kind words and for your business! We look forward to seeing you again!

October 26, 2023

The staff at Fred Martin Nissan is friendly, helpful, professional and offers excellent customer service. More

by Sarah Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Fred Martin Nissan responded

Thank you for the kind words and for your business, Sarah! We hope to see you back at your next service appointment!

October 17, 2023

I have a nice and very professional service today, thank you to Richard for his nice work . More

by carlosr1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Fred Martin Nissan responded

Thank you for your kind words about Rich and our team! We look forward to seeing you again!

Oct 17, 2023 -

carlosr1946 responded

yes

October 05, 2023

Problem was not identified, was billed 340. 00 dollars and problem still exists. New transmission from another dealership. More

by Jconley76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 05, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. When you can, please email us at fmcares@fmcars.com with your contact information and a description of your experience as we would like to investigate what went wrong. Thank you for your review.

October 05, 2023

Very courteous and timely when new car shopping. They have a wide variety of cars available and Holly is amazing to work with when car shopping. More

by NURSEJRJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Fred Martin Nissan responded

We're glad we were able to help get you in to the right vehicle! Thank you for the 5-stars and for your business! Congratulations on your purchase and we hope to see you again for the next one!

October 05, 2023

Easy to deal with and not pushy. I would shop this location again. Corey was great! More

by BRRMARTIN28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Fred Martin Nissan responded

Thank you for the high praise and for your business! Your business means a lot to us and we're happy to hear that we earned it. Thank you again and congratulations on your new Nissan!

October 02, 2023

I would highly recommend this dealership to anyone looking at purchasing/leasing a vehicle. They have a great selection and the service from the staff was definitely top tier. Salesman Joseph Zavarell More

by bryantfox15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Zavarelli, Jeremy Lynch
Oct 03, 2023 -

Fred Martin Nissan responded

Your kind words about our team mean a lot to us. We're happy to hear that we have been able to provide you with a great experience. Thank you so much for your review and for your business. Congratulations on your new Nissan and we look forward to working with you again!

October 01, 2023

Friendly sales people with a great product who were very helpful. They didn’t just sell the car. They explained all the features of the car. More

by RJARR5825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Zaverelli, Clay Moore
Oct 02, 2023 -

Fred Martin Nissan responded

We're glad to hear that our team was able to give you a great service experience! Let us know if there's anything else we can help with! Thank you for leaving us 5-stars and we look forward to seeing you again!

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