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Fred Martin Ford Mercedes-Benz

Youngstown, OH

4.8
931 Reviews

4701 Mahoning Ave

Youngstown, OH

44515

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931 Reviews of Fred Martin Ford Mercedes-Benz

July 17, 2014

service after sale I am very happy with the service I received while making my purchase very happy ! But service after sale has alot to be desired. Not happy with that a More

by Brluck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Conley, Wayne Scholar
Jul 17, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review your experience with Fred Martin Ford. Even after the sale, customer satisfaction is still our number one priority. I would like to hear why you had a bad experience and do my best to make it right - please contact me at 330-793-2444 or cmetzinger@fredmartinford.com. -Cheri Metzinger, Customer Relations Manager

July 17, 2014

great Great service, friendly people, clean waiting room, timely service. I would come back to this dealership for service and to buy a car. Keep up the goo More

by biglefty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Graziani, Lenora Jones
Jul 17, 2014 -

Fred Martin Ford Mercedes-Benz responded

All of us at Fred Martin appreciate your business and kind words! We are really excited about the new renovations to the dealership and are happy to hear that our customers appreciate them as well.

July 12, 2014

Recall Everything was fixed in a great time frame and I was satisfied. I needed the car for that day and wanted them to do it right and on time. More

by lbellard47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Graziani
Jul 12, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Sarah and the Fred Martin Service Department!

July 11, 2014

new car purchase Robert O Bryant was wonderful and helped my family get a reliable car that I know will not give me problems I would recommend this dealership to my fr More

by rmacovitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Rob and Fred Martin Ford! You and your family were a pleasure to work with, and we very much appreciate your business. Enjoy your new car!

July 11, 2014

Super Friendly !! Stan did excellent job showing us vehicle availibilty, explaining what pricing and financing would work best for us, drove all vehicles we were intere More

by tercoo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Vild, Stan Kosinski
Jul 12, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Stan and your experience with Fred Martin Ford! We hope that you'll continue to let us serve you in the future.

July 09, 2014

Very Friendly! I just purchased a GLK from Fred Martin! Every employee greeted me and asked if I needed anything..My salesman Wayne was the best! It was nice to see More

by jimlesk18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Simpson, Wayne Scholar
Jul 10, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review Fred Martin of Youngstown! Fred Martin does enjoy meeting his customers, and all of us here very much appreciate your business.

July 07, 2014

very friendly and fair not pushy at all very goodselection o we did not get pushed into buying anything they were the best experience for anybody who wants a new car More

by christine bowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack DeMatteo
Jul 07, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to review your experience with Fred Martin of Youngstown! We hope you'll keep us in mind for the future when you need any assistance with your car.

July 04, 2014

Ford edge Very friendly very professional. From the moment I set the apt. To when I picked up my edge everyone was very friendly. I felt like they were looking More

by Mannfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda?, Lenora Jones
Jul 07, 2014 -

Fred Martin Ford Mercedes-Benz responded

Thank you for taking the time to share your experience with Fred Martin's service department! Our staff treats all of our customers as they would treat a friend, and we hope you will continue to allow us to earn your business.

July 02, 2014

Service I was pleased with the entire service of my vehicle. In the near future I plan to upgrade with another vehicle. I am looking forward to another great More

by pamela.heggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack DeMatteo, Lenora Jones
Jul 03, 2014 -

Fred Martin Ford Mercedes-Benz responded

We appreciate your business and your feedback! Thank you for choosing Fred Martin of Youngstown.

June 26, 2014

awesome dealer this dealership is fanatic! The pricing is great, the staff is friendly and helpful, just a really professional dealer that i would recommend to anyon More

by joeydevitto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Simpson
Jun 27, 2014 -

Fred Martin Ford Mercedes-Benz responded

It was such a pleasure working with you as well Joey, and thank you so much for the kind review! Everyone here at Fred Martin Ford very much appreciates your business.

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