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Fred Martin Ford Mercedes-Benz
Youngstown, OH
931 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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931 Reviews of Fred Martin Ford Mercedes-Benz
February 09, 2024
Always deliver as promised. On time and within budget. Answers all your questions and explains things so you can understand them. On time and within budget. Answers all your questions and explains things so you can understand them. More
by Optimistic
Employees Worked With
Robert Owrey, Brian McCormick, Bill Grimwood, Jeff Bacho, Jeff Jewell, Dan Killa, Ed Winterbauer, Dan O'Hara, Ben Avnet, Nick Reuff
February 08, 2024
My salesman Carrie Kukulka was very helpful. Easy to deal with good person. Very good service, fair price, I would buy from here again. Thank you so much again... Anthony Blake Easy to deal with good person. Very good service, fair price, I would buy from here again. Thank you so much again... Anthony Blake More
by Anthony Blake
Employees Worked With
Carrie fukuoka 5 stars
February 07, 2024
I always enjoy getting my cars from fred Martin Ford. The salesman that I had was very knowledgeable and personable. I tried everything to give me what I wanted. The salesman that I had was very knowledgeable and personable. I tried everything to give me what I wanted. More
by llupright
Employees Worked With
Anthony
January 31, 2024
Everything was exactly explained…. appreciated their help on all facets of the transaction….would recommend Fred Martin ford…. appreciated their help on all facets of the transaction….would recommend Fred Martin ford…. More
by toddbrown582
Employees Worked With
Curt Putnam, Ben Avnet
January 25, 2024
I was hoping this review did not need to be written, but multiple people at this dealership let me down. I purchased a vehicle from Alec Barone at Fred Martin Ford in early November 2023, sight unseen an multiple people at this dealership let me down. I purchased a vehicle from Alec Barone at Fred Martin Ford in early November 2023, sight unseen and planned to have it shipped to where I live. I found the vehicle I wanted, and through him, was assured the vehicle had zero body damage, with the exception of a couple door dings. The pictures I was shown did not show any damage that I could tell. Perhaps the lighting shaded it. When I received the car, that was not the case. The right front fender had previous damage that was covered by touch up paint on both the fender and the colored fender cover that goes around the wheel well. I then got John Navarro involved, new car manager at the dealership. He assured me this is not how they do business and please get an estimate of what the costs would be to fix the car at my local Ford Dealership. I did that. He did not like the quote I received and began to pick at it. "They are charging like you were in an accident.". It is now January 25th, 2024 and we still do not have any resolution to the matter. I was assured we would get this handled amicably. We have not because Mr. Navarro has now stopped responding to my requests. The damage will cost over $2,000 to get fixed. Not such a great deal any more. Beware when dealing with managers and employees here that tell you they will help, and then do not like the answer when you present them with the information THEY requested. More
by uwpalum
Employees Worked With
Alec Barone, John Navarro
January 24, 2024
Jeff is who we always go see for any of our car needs! Him and Nikki really are the best at getting you in the car you want with fantastic rates, I would recommend them to anyone! Thank you guys again for Him and Nikki really are the best at getting you in the car you want with fantastic rates, I would recommend them to anyone! Thank you guys again for all your hard work! We love our New 2024 Ford Edge! More
by hkirsten3698
Employees Worked With
Jeff Jewell
