Fred Haas Toyota Country

Customer service was great when I asked for an on-line quote from Keith but he never got back to me when I asked specific questions. I don't think he cared to get my business, only other e-mails I receiv quote from Keith but he never got back to me when I asked specific questions. I don't think he cared to get my business, only other e-mails I received were from the automatic system. I went to the dealership and spoke with Tim who was great at working to get my price down. He also informed me the quote I received before was probably for a used vehicle, I'm not sure why that happened if I specifically said I was in the market for a new vehicle. After speaking with Tim I left him a voicemail from my cell phone that night to let him know I was going to another dealership to see if I could get a better price. He was able to lower the price some more but I'm not sure why he just called my work number and not the cell number where I had left the message from. In the end I decided to go with another dealership since they were more professional. More

Overall impression is that you are always dealing with professional and knowledgeable persons. Scott Lyche provided an outstanding and excellent service, way beyond his expected sales duties. The best adv professional and knowledgeable persons. Scott Lyche provided an outstanding and excellent service, way beyond his expected sales duties. The best advise is to go and do your car purchase early in the morning, in a calm and relaxed manner. Will be coming back soon to purchase another vehicle. Thank you. More

Great Service and Very Friendly sales people. The facilities are exceptional and there every need is addressed. Scott was very knowledgeable about the products and was a great help. facilities are exceptional and there every need is addressed. Scott was very knowledgeable about the products and was a great help. More

The guys at Fred Hass Toyota Country make buying a new car a pleasure. Friendly staff, and excellent customer service. This is my second vehicle purchased from Fred Hass, and both experiences have been eq car a pleasure. Friendly staff, and excellent customer service. This is my second vehicle purchased from Fred Hass, and both experiences have been equally pleasurable. More

As a long time Lexus owner, it is hard to rate any car dealer as "great" when you have been spoiled. However, not only was the car buying experience extremely pleasant, but ever aspect of dealing with Fr dealer as "great" when you have been spoiled. However, not only was the car buying experience extremely pleasant, but ever aspect of dealing with Fred Haas Toyota Country has been outstanding and a very pleasant surprise. I may own a Prius now, but I will never feel like a second-rate customer! More

I purchased a Highlander in Nov 2011 from this dealer and they exceeded my expectations in every aspect - the sales manager doesn't know what he is selling, post inaccurate vehicle descriptions on the intern they exceeded my expectations in every aspect - the sales manager doesn't know what he is selling, post inaccurate vehicle descriptions on the internet and surprisingly the sticker on the vehicle itself is incorrect. Unfortunately I came to know these details after buying the vehicle and the dealer said nothing can be done as I have signed a paper. The staff is rude and someone needs to teach them what is meant by customer satisfaction. DO NOT BUY ANYTHING FROM THEM IN GOOD FAITH. VERIFY EACH AND EVERY DETAIL THOROUGHLY BEFORE MAKING A PURCHASE. More

I call Lilly Crespo of the service area for a recommendation of who she would buy a call from. She recommended Donald Skarzenski & furnished me with his phone number. Ihave to say that this was t recommendation of who she would buy a call from. She recommended Donald Skarzenski & furnished me with his phone number. Ihave to say that this was the best car buying experience of my lifetime. And I am 74 years old. Don was very courteous, professional, knowledgeable salesperson I have ever dealt with. My wife & I looked several types of vehicles (Camery, Prius, Prius 4). Agter we had settled on the Camery XLE, Don showed several to us. We picked one he allowed us to test drive it. We drove on smooth roads & rough roads. Taking turns sitting in the front & rear seats. The vehicle performed flawlessly. Don took tons of time explaining the buttons & switches in the vehicle. My wife, being diabetic, and I left & went to a nearby eating. Then returned to see Don. After our final decision, Don worked up the paperwork & helped us interface with the salesmanager. After agreeing on a price, Don escorted us to the financial person who was also very helpful. This was a great experience to get a great car. Fred & Marsha Bath More

Most pleasant and convenient new car purchase I've EVER encountered! Donald and Scott worked with me alongside the financing department and were extremely curtious, honest and caring. I received no "car s encountered! Donald and Scott worked with me alongside the financing department and were extremely curtious, honest and caring. I received no "car salesman bs" and was very happy to be dealt with in such a manner as in the past, I have not always been treated well by car sales counselors. I will continue to purchase vehicles from Fred Haas Toyota in the future and will refer them to all my friends and family. VERY VERY HAPPY! Thanks Fred Haas! -Rayonon Covert More

I have always been pleased with this dealership. We bought a 2007 Highlander new and they serviced both that and our 2001 Highlander. The service personnel are the best. (Jan and Barry) They are always bought a 2007 Highlander new and they serviced both that and our 2001 Highlander. The service personnel are the best. (Jan and Barry) They are always helpful and friendly and take care of all our maintenance needs. When it came time to purchase another new car there was only one place to go. We didnt need to "shop" we knew we wanted another Highlander. Scott Lyche did a great job finding us a new 2012 Highlander. Also had a great experience with the finance department (Jimmy). I dreaded the "paperwork" but Jimmy made it a breeze and we got everything done quickly and easily. I can recommend this dealer without hesitation! More

One of the best service departments I have used in Texas! Everyone from the service manager, Barry to the cashier was friendly, attentive and courteous. I dropped my Prius off at 10:00 AM, was told that my Everyone from the service manager, Barry to the cashier was friendly, attentive and courteous. I dropped my Prius off at 10:00 AM, was told that my 60K mile checkup would take awhile, and I could either wait in the waiting room or take their free shuttle. I chose the former, and was pleasantly surprised that the tech would come into the waiting room peridically to give me a status on my car, and I only had to wait one hour! Very quick service. I will definitely use Toyota Country for all my cars. More