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Fred Haas Toyota Country

Houston, TX

3.6
547 Reviews

22435 TX-249

Houston, TX

77070

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Showing 547 reviews

June 05, 2012

Great service, everyone here is very helpful and courteous. Even someone with not so stellar credit is treated well and professionally. I really had an enjoyable experience at this dealership. I More

by sharinelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence White, Tim Garber, Lloyd Tibbits, Lawrence White, Tim Garner
Jun 05, 2012 -

Fred Haas Toyota Country responded

Shari, Thanks for the great review. Glad to hear you had a great car buying experience. Our goal is to provide the highest level of customer service and you review helps us better serve future customers. Come back any time.

May 29, 2012

This is the third Toyota we've purchased at this dealership and the second from Don. As long as Don is alive and I am still kicking and buying cars, they will all be from Don! More

by wdmannsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Skarzenski, Donald Skarzenski
Jun 05, 2012 -

Fred Haas Toyota Country responded

Wdmannsr, Glad you had a great experience. Our goal is to provide the best customer service and we are glad Don was able to do that for you. Thanks for reviewing us and we hope you come back any time.

May 25, 2012

This was my third purchase from Mr.Leche. He did as I asked, and was direct with all information, and pricing. I called him while handling a very busy and stressful day, He was able to "GET IT DONE". I w More

by HoldenD.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Leche, Scott Lyche
May 28, 2012 -

Fred Haas Toyota Country responded

Scott, Glad to hear you had a great car buying experience. Our sales team is dedicated to providing the highest level of customer service to find you the car YOU want. We hope you come back again and use Fred Haas Toyota Country for all your service needs.

May 15, 2012

This by far is the dealership ever. The salesman, Don Skarzenski is outstanding. He is honest, professional and very trust worthy. This is the 3rd car I have bought from Fred Haas Toyota Country and wil More

by smprent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Skarzenski, Donald Skarzenski
May 22, 2012 -

Fred Haas Toyota Country responded

Smprent, Wow three cars, now that is brand loyalty. Thanks for choosing us again! We strive for the best customer service possible and are glad Don was there to meet your needs.

May 14, 2012

The price of the vehicle was fair...that's ok The The price of the vehicle was fair...that's ok The salesman was very supportive and was very Knowledgeable. so far I'm very happy with the quali More

by Carlos D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shapiro
May 22, 2012 -

Fred Haas Toyota Country responded

Carlos, Glad you found what you wanted at Fred Haas. Our sales team strives for the best in customer service. We hope you enjoy your vehicle and stop back in for service any time.

May 02, 2012

I was pleased with the attentiveness to my situation and the 2010 Nissan Altima that I drove off with. My only displeasing moment was that I did not receive the $1000 discount that was told to me by E. More

by cheftreya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldridge Moses and Lawrence White
May 28, 2012 -

Fred Haas Toyota Country responded

Cheftreya, Thanks for the great review. I am sorry that you did not recieve the discount for your purchase. What can we do to fix this problem? Glad to know you will tell your friends about Fred Haas and hope you come back for any service needed.

May 28, 2012 -

cheftreya responded

Thank you for responding... There are several things that could be done to fix it.... Oil Changes, Gas Cards, Visa or Mastercard Gift Card something to at least give me half if not all of the 1000 discount promised.

April 25, 2012

The staff was friendly and was willing to do what ever it took to help me out of the situation i was in. Made me feel like family and makes me want to return for my next vehicle to come and get it there. More

by mkarce08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan Benavides
May 22, 2012 -

Fred Haas Toyota Country responded

Mkarce08, Glad to know you had a great experience. At Fred Haas we want to help you find the car that YOU want. Hope you are still enjoying your car.

April 23, 2012

appreciated no-hassle purchase, friendly environment and great sales folks. Took a little long waiting for the financial representative, (over 40 min from sale to finance) but appreciated the other aspects More

by Glenn1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Skarzenski, Donald Skarzenski
May 22, 2012 -

Fred Haas Toyota Country responded

Glenn1004, Thanks for the great review. Sorry to hear it took longer then usual to get through finance this is not the norm. We are glad to know that our sales staff has met the level of customer service that you deserve. Come back any time for service or car care!

March 21, 2012

Customer service was great when I asked for an on-line quote from Keith but he never got back to me when I asked specific questions. I don't think he cared to get my business, only other e-mails I receiv More

by JJC2012
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Keith Schneider / Tim Garner
May 22, 2012 -

Fred Haas Toyota Country responded

JJC2012, I am sorry to hear you had a bad experience with Fred Haas. This is not in the norm for us. Our goal is for exceptional customer service. I hope that in the future you would consider giving us another try. If there is anything we can do to change your mind let me know. jackie_blanchard@fredhaastoyotacountry.com

February 28, 2012

Overall impression is that you are always dealing with professional and knowledgeable persons. Scott Lyche provided an outstanding and excellent service, way beyond his expected sales duties. The best adv More

by nerome50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche, Scott Lyche
Feb 28, 2012 -

Fred Haas Toyota Country responded

Thank you very much for your review. We are thrilled that you had a positive experience with Scott Lyche!

May 22, 2012 -

Fred Haas Toyota Country responded

Nerome50, Glad to hear your car buying experience was better than planned! At Fred Haas customers come first. We strive to find the perfect car YOU want. Come back any time. We are glad to help you.

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