Fred Haas Toyota Country
Houston, TX
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The price of the vehicle was fair...that's ok The The price of the vehicle was fair...that's ok The salesman was very supportive and was very Knowledgeable. so far I'm very happy with the quali The price of the vehicle was fair...that's ok The salesman was very supportive and was very Knowledgeable. so far I'm very happy with the quality of this vehicle More
I was pleased with the attentiveness to my situation and the 2010 Nissan Altima that I drove off with. My only displeasing moment was that I did not receive the $1000 discount that was told to me by E. the 2010 Nissan Altima that I drove off with. My only displeasing moment was that I did not receive the $1000 discount that was told to me by E. Moses. We had been going back and forth on several emails regarding the discount and I was assured that I would be able to get it, that it is applied to used cars as well and I did not receive it. Besides that Eldridge Moses and Lawrence White are good sales guys and I would refer friends to them... I would just let them know to be careful and watch for discounts promised and make sure Moses give what he offered. More
The staff was friendly and was willing to do what ever it took to help me out of the situation i was in. Made me feel like family and makes me want to return for my next vehicle to come and get it there. took to help me out of the situation i was in. Made me feel like family and makes me want to return for my next vehicle to come and get it there. More
appreciated no-hassle purchase, friendly environment and great sales folks. Took a little long waiting for the financial representative, (over 40 min from sale to finance) but appreciated the other aspects great sales folks. Took a little long waiting for the financial representative, (over 40 min from sale to finance) but appreciated the other aspects of the sale. More
Customer service was great when I asked for an on-line quote from Keith but he never got back to me when I asked specific questions. I don't think he cared to get my business, only other e-mails I receiv quote from Keith but he never got back to me when I asked specific questions. I don't think he cared to get my business, only other e-mails I received were from the automatic system. I went to the dealership and spoke with Tim who was great at working to get my price down. He also informed me the quote I received before was probably for a used vehicle, I'm not sure why that happened if I specifically said I was in the market for a new vehicle. After speaking with Tim I left him a voicemail from my cell phone that night to let him know I was going to another dealership to see if I could get a better price. He was able to lower the price some more but I'm not sure why he just called my work number and not the cell number where I had left the message from. In the end I decided to go with another dealership since they were more professional. More
Overall impression is that you are always dealing with professional and knowledgeable persons. Scott Lyche provided an outstanding and excellent service, way beyond his expected sales duties. The best adv professional and knowledgeable persons. Scott Lyche provided an outstanding and excellent service, way beyond his expected sales duties. The best advise is to go and do your car purchase early in the morning, in a calm and relaxed manner. Will be coming back soon to purchase another vehicle. Thank you. More
Great Service and Very Friendly sales people. The facilities are exceptional and there every need is addressed. Scott was very knowledgeable about the products and was a great help. facilities are exceptional and there every need is addressed. Scott was very knowledgeable about the products and was a great help. More
The guys at Fred Hass Toyota Country make buying a new car a pleasure. Friendly staff, and excellent customer service. This is my second vehicle purchased from Fred Hass, and both experiences have been eq car a pleasure. Friendly staff, and excellent customer service. This is my second vehicle purchased from Fred Hass, and both experiences have been equally pleasurable. More
As a long time Lexus owner, it is hard to rate any car dealer as "great" when you have been spoiled. However, not only was the car buying experience extremely pleasant, but ever aspect of dealing with Fr dealer as "great" when you have been spoiled. However, not only was the car buying experience extremely pleasant, but ever aspect of dealing with Fred Haas Toyota Country has been outstanding and a very pleasant surprise. I may own a Prius now, but I will never feel like a second-rate customer! More
I purchased a Highlander in Nov 2011 from this dealer and they exceeded my expectations in every aspect - the sales manager doesn't know what he is selling, post inaccurate vehicle descriptions on the intern they exceeded my expectations in every aspect - the sales manager doesn't know what he is selling, post inaccurate vehicle descriptions on the internet and surprisingly the sticker on the vehicle itself is incorrect. Unfortunately I came to know these details after buying the vehicle and the dealer said nothing can be done as I have signed a paper. The staff is rude and someone needs to teach them what is meant by customer satisfaction. DO NOT BUY ANYTHING FROM THEM IN GOOD FAITH. VERIFY EACH AND EVERY DETAIL THOROUGHLY BEFORE MAKING A PURCHASE. More