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Fred Haas Toyota Country
Houston, TX
539 Reviews
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Showing 539 reviews
October 30, 2012
I was extremely pleased with my purchase from Donald Skarzenski. He provided me with exactly what I had requested in my new Toyota. The purchase was accomplished with professionalism and in a timely m Skarzenski. He provided me with exactly what I had requested in my new Toyota. The purchase was accomplished with professionalism and in a timely manner. I was extremely pleased with my experience and will be recommending Don and Haas Toyota to anyone looking for a pleasant car-buying experience. More
by HHobson
Employees Worked With
Donald Skarzenski
October 30, 2012
Donald Skarzenski did a fantastic job handling the purchase of our new Highlander. In fact, I would have to say he helped us further than any other car salesman I have ever had the experience of purc purchase of our new Highlander. In fact, I would have to say he helped us further than any other car salesman I have ever had the experience of purchasing a vehicle from. Not only did he handle things in a timely manner, kept us well informed while the vehicle was being obtained, handled the readiness of the vehicle as promised in a timely and high quality manner, but he also help us with quick reference of the Owner's Manual by labeling yellow stickies and placing them in the manual in places that he knew we would want to read very quickly. He picked all of the most needed and important topics that we could ever think of to get us started quickly operating the vehicle properly. We have never had a car salesman ever do this before and we have been purchasing vehicles for 40 yrs. (including pre-owning 5 other Toyotas before this one). I really wished all Toyota Dealers would train their Salespersons to practice this. Donald was a true pleasure to be around, he explained things clearly, his time was our time, he installed the purchased floor mats into the highlander, and he was extremely thorough in all of his responsibilities. Donald topped all other salespersons in our past with his excellent attention to detail and customer service skills. More
by glennoaks
Employees Worked With
Donald Skarzenski, Donald Skarzenski
October 18, 2012
Great costumer service, attention to details, they gave me the best option to my needs. Oscar show me the facilities and how the costumer services area works.Thanks guys you rock!! me the best option to my needs. Oscar show me the facilities and how the costumer services area works.Thanks guys you rock!! More
by Jolitejada
Employees Worked With
Oscar Ortiz, Khai Nguyen
October 17, 2012
Had pre-approved financing.. Was told they would NOT sell me the car after HOURS if i didnt provide my Social Security number. He said it was REQUIRED by law for them to run my credit!!After calling my finan me the car after HOURS if i didnt provide my Social Security number. He said it was REQUIRED by law for them to run my credit!!After calling my financial institution, My lender told them that the Lender, NOT the auto dealership was supposed to and HAD verified me.I had my drivers license, insurance cards, numerous credit cards, my employee Identification Badge (Fortune 500 company) etc. My lender assured them she would FAX immediately anything else they needed... Ferol Morris told her her and me he would NOT sell me the car unless he found out if I was a GOOD PERSON by getting my CREDIT SCORE!! When my lender requested HIs supervisor and told him he had NO reason to run my credit He took MY IPHONE which was on speaker so we could all talk and HUNG UP on my loan officer after saying she didnt know what she was talking About!! Well here is something HE NEEDS to KNOW it is a violation of Federal Law to refuse to: To provide your services to a client or potential client because the client or potential client does not provide a social security account number or a taxpayer identification number. You personally, and the Institution you represent, may be liable for damages and attorney's fees. In accordance with Section 1 of Pub. L. 93-579, also known as the "Privacy Act of 1974," and Title 5 of United States Code Annotated 552 (a), also known as the "Privacy Act," you are being informed of the following: "The right to privacy is a personal and fundamental right protected by the Constitution of the United States. You may maintain in your records only such information about an individual as is relevant and necessary to accomplish a purpose required by statute or by executive order of the President of the United States." Section 7 of the Privacy Act of 1974 specifically provides that it shall be unlawful for any Federal State or local government agency to deny to any individual any right, benefit, or privilege provided by law because of such individual's refusal to disclose his social security account number. "Right of privacy is a personal right designed to protect persons from unwanted disclosure of personal information..." CNA Financial Corp. v. Local 743 515 F. Supp. 942. "In enacting Section 7 (Privacy Act of 1974), Congress sought to curtail the expanding use of social security numbers by federal and local agencies and, by so doing, to eliminate the threat to individual privacy and confidentiality of information posed by common numerical identifiers." Doyle v. Wilson; 529 F. Supp. 1343. "It shall be unlawful for any Federal, State or local government agency to deny to any individual any right, benefit, or privilege provided by law because of such individual's refusal to disclose his social security number." Doyle v. Wilson; 529 F. Supp. 1343. An "agency is a relation created by express or implied contract or by law, whereby one party delegates the transaction of some lawful business with a more or less discretionary power to another." State Ex Real. Cities Service Gas v. Public Service Commission; 85 S W. 2d 890. If the Institution you represent is a Bank, you are advised that if such Bank routinely collects information and provides such information to Federal, State or local government agencies, then such bank is an agency of government. The 1976 amendment to the Social Security Act, codified at 42 U.S.C.A., Sec 301 et seq., 405(c)(2) (i,iii), states that there are only four instances where social security account numbers may be demanded. These are: For tax matters; To receive public assistance; To obtain and use a driver's license; To register a motor vehicle. You are advised that purchasing a motor vehicle does not pertain to any of the above. There is no "need-to-know" on the part of government. In accordance with the Privacy Act of 1974, whenever an agency fails to comply with the law, the party wronged may bring a civil action in the district court of the United States against such agency. Should the court determine that the agency acted in a manner which was intentional or willful, the agency shall be liable to the wronged party in an amount equal to the sum of: Actual damages sustained, but in no case less than $1,000; and The costs of the action together with reasonable attorney's fees. By the way I called the General Manager Robert Grieg, who said he would call me back after our initial conversation this Morning... Guess what, more LIES!!! More
by Superandee
Employees Worked With
Mike West-finance, Ferol Morris-general sales manager
October 10, 2012
Went to Fred Haas Toyota Country on October 6. We were looking for a late model Camry, either slightly used or new. Based on the price and financing available we chose a 2012 model. Analy Garcia provide looking for a late model Camry, either slightly used or new. Based on the price and financing available we chose a 2012 model. Analy Garcia provided wonderful sales support throughout the process. Her relaxed and friendly style really convinced us that she could be trusted. Patty Cone provided sales management support and helped us find exactly the car we were looking to buy. If you are in the market for a Toyota, we highly recommend that you contact Analy. More
by ComputerEngineer
Employees Worked With
Analy Garcia, Patty Cone
October 08, 2012
I’m very happy with the service received from Donald Skarzenki, It exceeds all my expectatives Donald’s experience was key during the purchasing process. Ernesto Diaz Skarzenki, It exceeds all my expectatives Donald’s experience was key during the purchasing process. Ernesto Diaz More
by ernestodiaz
Employees Worked With
Donald Skarzenski
September 24, 2012
Donaold Skarzenski rocks! Donald took personal care of my mother through the entire car puchase process. He ensured all of her questions were answered and he ensured she was comfortable. Donald also wor my mother through the entire car puchase process. He ensured all of her questions were answered and he ensured she was comfortable. Donald also worked with us on the phone prior to our visit to understand our needs. Purchasing a new car was a huge deal for my mother. She is 70 years young and this was her first major purchase since my dad has passed. I have to say my mom is very pleased with the excellent service and her brand new Camry. Thanks Donald! I cant wait to send my sister your way! More
by srpastor
Employees Worked With
Donald Skarzenski
September 10, 2012
Fred Haas has a very exciting atmosphere from when you first walk in. You are greeted with respect and refreshments. I just bought a new Toyota Camry from Scott Lyche and even before I met him, I knew he first walk in. You are greeted with respect and refreshments. I just bought a new Toyota Camry from Scott Lyche and even before I met him, I knew he was very trustworthy on helping me make a great decision. Not only did Scott work on paperwork with me, Gary in finance got me the best deal, along with Katherine in sales. This team worked with me very hard, and I appreciate it very much. I am proud to now be a Toyota owner, and would highly recommend the Fred Haas staff to everyone looking to buy a new car without feeling any regrets. Thank you! More
by ktrgilbert
Employees Worked With
Scott Lyche
September 05, 2012
Josh was very receptive to what I was looking for in a vehicle. He didn't try to talk me out of any of the options I wanted and actually took me seriously which is more than I can say for most salesman I vehicle. He didn't try to talk me out of any of the options I wanted and actually took me seriously which is more than I can say for most salesman I had talked with prior to Josh. He even stayed till 11:30pm while my truck was cleaned and detailed. More
by jsoape
Employees Worked With
Joshua Trenary
August 28, 2012
I truly recommend Linda since she stayed dedicated to finding exactly what I could afford and not only that she offered me a wonderful car ! She's so sweet and caring and very attentive:-) finding exactly what I could afford and not only that she offered me a wonderful car ! She's so sweet and caring and very attentive:-) More
by claudia.marie3
Employees Worked With
Linda Harrell
