Fred Haas Toyota Country
Houston, TX
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Nearly every time I've come to Fred Haas Toyota Country for service on my 2002 Highlander, I've been blessed to be advised by Donald Hutchins. He readily answers any questions I have and helps me c Country for service on my 2002 Highlander, I've been blessed to be advised by Donald Hutchins. He readily answers any questions I have and helps me clearly recognize what truly needs to be addressed right away and what can wait until a later visit when I'm not pressed for time. He also clarifies how urgent a service need is so that I am sure to schedule the maintenance appropriately to keep my car running safely, avoiding damage to the car and running up the repair cost by waiting too long. Every visit has been effective and efficient and when, with my most recent visit, the work was going to take longer to complete, they gave me a shuttle ride to the house so i could use those hours more productively. Other visits, I've enjoyed catching up with some work on my laptop in one of the customer carrels. The clean and thoughtfully appointed customer care areas reflect the Fred Haas focus on quality customer service as effectively as the pristine service bays. More
I have always been please with the efficient and friendly manner in which my service has been handled and so far it has always be complete and thorough whether it was maintenance or repair. manner in which my service has been handled and so far it has always be complete and thorough whether it was maintenance or repair. More
The overall service is good. The rest area is nice. Service manager will not over sell you items that are not necessary. Overall very satisfied. Service manager will not over sell you items that are not necessary. Overall very satisfied. More
I leased a 2010 RAV4 from Scott Lyche in 2010. My lease was coming up and recently I stopped in to explore possibilities moving forward. After our discuss I have decided to wait until the 2013 RAV4 Limite was coming up and recently I stopped in to explore possibilities moving forward. After our discuss I have decided to wait until the 2013 RAV4 Limited are in stock and will be selecting one to lease for another three years. This dealership is very professional and low-key. They give you the information you need so you can make a reasonable decision based upon your personal needs and wants. More
Excellant Customer Service. Recommend this outstanding Excellant Customer Service. Recommend this outstanding dealership for both new car purchase and recommended service visits. Very responsive to ques Excellant Customer Service. Recommend this outstanding dealership for both new car purchase and recommended service visits. Very responsive to questions in a respectable manner. Waiting areas are comfortable with refreshments provided. Most appreciated is the wireless internet availablibity. Very personable and friendly staff. Customer for the past nine years and many more years to come. More
Overall, I was very pleased with our experience at Fred Haas Toyota Country. The new car buying experience is always a bit trying, and this one was no different. I walked in with an offer from another de Haas Toyota Country. The new car buying experience is always a bit trying, and this one was no different. I walked in with an offer from another dealership in hand, trade offer, and drive out pricing, as well as the equipment on the truck I wanted. I was very straight forward with the sales person, and said, if you can beat this, then lets make a deal...if you can't, no worries, I will buy the truck from the other dealer. After waiting over 45 minutes (with a toddler, mind you), the salesman came back with an offer that was about $6,500 higher. I was angry and told them that they weren't listening. Long story short, I finally got the deal that I wanted, and am VERY happy with my truck. The finance manager was a huge help, and got us an incredible financing deal. All of my experiences with the service department have been top notch. They are always thorough, and always wash my truck (the only other dealership that I have been to that does this without charge was BMW). So, aside from the rough beginning, the relationship with Fred Haas Toyota Country has been great. More
I go to Fred Haas Toyota Country every three months for oil changes, tire rotation and any other maintinance that is needed. Have always gotten the very best service from all service employees and cashier oil changes, tire rotation and any other maintinance that is needed. Have always gotten the very best service from all service employees and cashiers. I have already sent both my daughter and granddaughter for service and purchases. Will continue to use Fred Haas Toyota. More
Everytime we have dealt with Fred Haas Toyota, from the initial sale to any service work, we have always been pleasantly surprised at how easy everything is. We are handled with respect and treated with k initial sale to any service work, we have always been pleasantly surprised at how easy everything is. We are handled with respect and treated with kindness. We will constantly use this dealership for all of our future concerns and needs. More
I have been a customer of Fred Haas Toyota for over 10 years. I have had nothing but excellent service, whether it was buying a new vehicle or having my vehicle serviced. years. I have had nothing but excellent service, whether it was buying a new vehicle or having my vehicle serviced. More
The service department is AWESOME. I always get an acurate wait time and they really take car of my car! Everyone is so nice and helpful and they just dont look at the one thing I came for they check acurate wait time and they really take car of my car! Everyone is so nice and helpful and they just dont look at the one thing I came for they check everything and I am thankful for that! More