
Fred Haas Toyota Country
Houston, TX
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We have used the service department at Fred Haas Toyota Country for over 6 years. When you take your vehicle to Donald Hutchins you know it will be repaired correctly and you won't be charged for things t Country for over 6 years. When you take your vehicle to Donald Hutchins you know it will be repaired correctly and you won't be charged for things that don't need to be fixed. More
I have been going to this dealer from the first day I bought my car with them. Now, I'm on my second car and still loving the service and seeing the dealership grow every time I go back. The waiting area bought my car with them. Now, I'm on my second car and still loving the service and seeing the dealership grow every time I go back. The waiting areas just keep getting better, and if you like coffee while you wait for your car to be serviced, then this is the place to go. But seriously though, great service, good price, and all backed by the comfort of having a Toyota dealer work on my Toyota. More
Impeccable service from the second you pull up to being escorted to pick up your car. Women's Wednesday is even more special for us girls. Prepare to see customer service like you have not seen in a lon escorted to pick up your car. Women's Wednesday is even more special for us girls. Prepare to see customer service like you have not seen in a long time or anywhere else. More
I went in for a regular oil change, alignment (recommended on my last visit), and to fix a tire leak. They checked the vehicle, found some other issues (weak battery, dirty brake fluid, and dirt (recommended on my last visit), and to fix a tire leak. They checked the vehicle, found some other issues (weak battery, dirty brake fluid, and dirty cabin air filter), Jan went over these with me, and everything was done quickly, correctly, and for a reasonable price. More
My experience is actually with sales and service. They have been excellent with all of it. From the moment we walked in, to the paperwork process of purchasing, and through routine service- they have been have been excellent with all of it. From the moment we walked in, to the paperwork process of purchasing, and through routine service- they have been accommodating, conscious and considerate of my time and friendly. I would recommend them to everyone. More
Nearly every time I've come to Fred Haas Toyota Country for service on my 2002 Highlander, I've been blessed to be advised by Donald Hutchins. He readily answers any questions I have and helps me c Country for service on my 2002 Highlander, I've been blessed to be advised by Donald Hutchins. He readily answers any questions I have and helps me clearly recognize what truly needs to be addressed right away and what can wait until a later visit when I'm not pressed for time. He also clarifies how urgent a service need is so that I am sure to schedule the maintenance appropriately to keep my car running safely, avoiding damage to the car and running up the repair cost by waiting too long. Every visit has been effective and efficient and when, with my most recent visit, the work was going to take longer to complete, they gave me a shuttle ride to the house so i could use those hours more productively. Other visits, I've enjoyed catching up with some work on my laptop in one of the customer carrels. The clean and thoughtfully appointed customer care areas reflect the Fred Haas focus on quality customer service as effectively as the pristine service bays. More
I have always been please with the efficient and friendly manner in which my service has been handled and so far it has always be complete and thorough whether it was maintenance or repair. manner in which my service has been handled and so far it has always be complete and thorough whether it was maintenance or repair. More
The overall service is good. The rest area is nice. Service manager will not over sell you items that are not necessary. Overall very satisfied. Service manager will not over sell you items that are not necessary. Overall very satisfied. More
I leased a 2010 RAV4 from Scott Lyche in 2010. My lease was coming up and recently I stopped in to explore possibilities moving forward. After our discuss I have decided to wait until the 2013 RAV4 Limite was coming up and recently I stopped in to explore possibilities moving forward. After our discuss I have decided to wait until the 2013 RAV4 Limited are in stock and will be selecting one to lease for another three years. This dealership is very professional and low-key. They give you the information you need so you can make a reasonable decision based upon your personal needs and wants. More