
Fred Haas Toyota Country
Houston, TX
Filter Reviews by Keyword
By Type
Showing 539 reviews
Fred Haas has been the best dealership i have taken my vehicle to for servicing. Vanessa was able to show me my vehicle's full service history (due to keeping it serviced at what local dealership I've be vehicle to for servicing. Vanessa was able to show me my vehicle's full service history (due to keeping it serviced at what local dealership I've been near) and explained to me some benefits to getting my vehicle serviced at Toyota dealerships. I was in and out in no time and the time spent in the waiting was comfortable. They had a full fountain drink machine and plenty of quality reading material. More
We dealt with Tamara Tuckwood and she was so informed and caring about our desire and needs in a new car. She took us for a test drive and that sold us! The rest is history!!!! caring about our desire and needs in a new car. She took us for a test drive and that sold us! The rest is history!!!! More
I can't express enough gratitude to Mr. Barry Whitlock and Steven Davis. In a very stressful situation like having your car completely out of commission and feeling like the walls were closing in Whitlock and Steven Davis. In a very stressful situation like having your car completely out of commission and feeling like the walls were closing in. Both Mr. Whitlock and Mr. Davis went over and beyond in helping me out. Both gentlemen truly represented customer service beyond the normal means. I felt was in good hands and that I was apart of the Toyota family. I recently purchased my Sequoia at Fred Haas Country and have had my daughter's Matrix always serviced there too. I will always continue to come back for all my car needs. I'm more than happy to spread the word about the wonderful service and quality care you get at Fred Haas Toyota Country. More
The service at Fred Haas Toyota Country is always a great experience. Donald Hutchins which has been my Service Advisor the last few years does an exceptional job going out of his way to make sure I am satis experience. Donald Hutchins which has been my Service Advisor the last few years does an exceptional job going out of his way to make sure I am satisfied. The prices is reasonable too. Everyone there is very friendly. I have never had to go back for the service they performed. They get it right the first time. Customer service always follows up with a call to make sure I am satisfied. More
Vanessa was wonderful. She kept me informed of all that was going on with my Camry and Tundra. I will buy my next Toyota from this dealership. was going on with my Camry and Tundra. I will buy my next Toyota from this dealership. More
From the moment i stepped out of my car, i was greeted by Octavio and taken to the car I was interested in purchasing. He was very knowledgeable about the car and answered my questions very honestly. I took Octavio and taken to the car I was interested in purchasing. He was very knowledgeable about the car and answered my questions very honestly. I took the car on a test drive and he wasn't pushy about me trying to get the car that same day unlike other dealerships I had visited. I really enjoyed that he was bilingual and was able to make my parents feel comfortable and spoke Spanish and explained everything to them and he noticed I was more comfortable with English and that is what he spoke to me. I highly recommend this dealership and my dad is considering a Toyota truck now because of this possible experience and the prices we saw. More
Probably the best sales experience I've ever had. Linda was knowledgeable, helpful, and willing to work with me on the deal. Since then I've taken the car back for routine maintenance, and the servi Linda was knowledgeable, helpful, and willing to work with me on the deal. Since then I've taken the car back for routine maintenance, and the service department has been friendly and efficient. I've already recommended Fred Haas and Linda to one of my coworkers, who bought a car through her, with the same positive experience. Highly recommended. More
Dave is the guy to avoid. I did call him Toyota Dave because I thought he was the bomb. Now I call him AvoidFredHaas Dave. He is a straight up liar. Do not waste your time at this dealership because because I thought he was the bomb. Now I call him AvoidFredHaas Dave. He is a straight up liar. Do not waste your time at this dealership because they are all the same. He quoted $21888 for a Tundra numerous time after working with him for almost 3 weeks. I drove 75 miles thinking this was the best deal that I could get. He had another guy do his dirty work and I never spoke with him in person for more that 2 minutes the entire 4 hours that I was there. At the very end, he looked me straight in the eye and said he never told me $21888. Everyone knows $21888 is what was advertised on the radio. I sincerely think he gets trained from the owner Fred Haas himself. They advertise for $21888 but will never sell you one for that price. Mark my words! Do not believe a price quoted over the phone even if it is discussed multiple times. Make sure it is in writing or in an e-mail with the exact stock number. Then double check with the highest manager that you can possibly get in contact with. This is a regrettable experience. I will make sure all of my contacts know including the conservative talk radio host Michael Berry on KTRH 740 in Houston. More
This purchasing experience with Donald Skarzenski was fantastic. He was friendly, professional and proficient. I haven't purchased a lot of "new" automobiles in my life, but this experience was the bes fantastic. He was friendly, professional and proficient. I haven't purchased a lot of "new" automobiles in my life, but this experience was the best I've been through. More
I have been twice to the service department this year and have been very satisfied both times. I would highly recommend Fred Haas to anyone who wants a reliable and pleasant experience. have been very satisfied both times. I would highly recommend Fred Haas to anyone who wants a reliable and pleasant experience. More