Fred Haas Toyota Country
Houston, TX
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Upon arrival I was greeted by a member of the Service Department in a very professional and friendly manner. It only took a short time to explain the service I was seeking, hand over the keys and head t Department in a very professional and friendly manner. It only took a short time to explain the service I was seeking, hand over the keys and head to relax in the waiting area. The waiting area was supplied with various complimentary drinks. After reading the newspaper and watching tv for a short time my vehicle was ready. Check out was speedy and I was able to leave in a timely manner with a washed vehicle. Good job Fred Haas. More
Linda is far and away the best new car salespeople my wife and I have had the pleasure of encountering. We purchased my wife a 2012 Camry last year from Linda, and while we did have to do a healthy amou wife and I have had the pleasure of encountering. We purchased my wife a 2012 Camry last year from Linda, and while we did have to do a healthy amount of negotiating, it was obvious that once we settled on a deal, Linda was just as excited as we were. What we didn't expect was Linda to be waiting for us to drive off, smiling ear-to-ear, and waving us goodbye. When it came time for me to get a car, we went right back to Linda and Fred Haas Toyota - and we received the same level of service. We got a very similar deal on my Camry, and the same excellent service from Linda. She talked with us for a bit as we were waiting for financing, and also showed us (again) that she wasn't in the business just for money - she actually enjoys it. What blew me away this time was when we noticed some minor surface scratches on my new car, she immediately took it to the "make-ready" shop, got it all cleaned up and buffed out, and even took some fingerprints off the dash that we didn't comment about. I was suitably impressed. When it came time for us to drive off (right when the dealership closed), Linda was waiting for us, smiling again, just to wave us goodbye. If you need to buy a new Toyota, just give Linda a call - you won't be disappointed. More
Was able to get the car I wanted with the required specs, at a reasonable price. The Sales men were courteous as I checked through the dealer's inventory in coming up with my final choice. at a reasonable price. The Sales men were courteous as I checked through the dealer's inventory in coming up with my final choice. More
Once again this dealership has exceeded expectations for me as a 4 time returning customer. Eric started the deal and Donald closed it up. They are a GREAT TEAM! Thank you Fred Haas Toyota Country and speci me as a 4 time returning customer. Eric started the deal and Donald closed it up. They are a GREAT TEAM! Thank you Fred Haas Toyota Country and special thanks to Eric and Donald. All the Best! More
The best experience, I was originally a Honda Girl, I'm now a Toyota Girl. Fred Haas experience is the BEST, from Sales, Finance, Delivery even refreshments this establishment is A1, very, very profes I'm now a Toyota Girl. Fred Haas experience is the BEST, from Sales, Finance, Delivery even refreshments this establishment is A1, very, very professional not to mentioned the most beauitful vehicles. R.D. Williams More
My husband and myself went to many different Toyota dealers including in Victoria and other places. Not one sales person would come out and even ask us if we needed any help even when they saw us and dealers including in Victoria and other places. Not one sales person would come out and even ask us if we needed any help even when they saw us and we walked right by them. (At some places the sales people were only talking to each other: not to any customers) When we stopped here Ken saw us and came up to us asking If he could help us. He took his time and didn't try to force us into anything just answered all our questions. We knew we wanted to buy, we just had to find the right sales person. Thanks Ken. More
Second time around Patty has made us an offer we couldn't refuse! Went in twice in the past year just looking; bought twice from her! Couldn't be happier with our purchases. The facility is aweso couldn't refuse! Went in twice in the past year just looking; bought twice from her! Couldn't be happier with our purchases. The facility is awesome & all of the employees went above & beyond for us. Won't buy a toyota anywhere else! More
Tamara and Patty made the new car buying experience painless. Both of them worked together and explained everything to me about the process. Tamara did a great job of showing me all the feature of my painless. Both of them worked together and explained everything to me about the process. Tamara did a great job of showing me all the feature of my new Highlander and how everything worked. It was the best car buying experience I have ever had. More
Albert was an excellent advisor on buying my new Toyota Highlander. Albert was knowledgeable and honest. He discussed with me the value of buying new verses used. I negotiated the best possible deal for me Highlander. Albert was knowledgeable and honest. He discussed with me the value of buying new verses used. I negotiated the best possible deal for me. More
I worked with Tom Pham, Internet Sales, he worked with me via online and phone and got everything worked out before I came into the dealership to test drive the vehicle. He was upfront and very courteous, e via online and phone and got everything worked out before I came into the dealership to test drive the vehicle. He was upfront and very courteous, everything that we talked about at the time of contract was executed. The vehicle was great condition and I completed everything in a timely manner thanks to Tom's behind the scenes work before I came in. I work in Real Estate and have very little time off, so I really appreciate his and the staff's due diligence to get me in and out as quick as they did. Tom has high integrity and I have referred many people to him. More