Fred Haas Toyota Country
Houston, TX
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Very knowledgable Mr. Scott Lyche, was very informative on the vehicle, plus had the perfect speed in delivering this information. We also enjoyed that fact that he di Mr. Scott Lyche, was very informative on the vehicle, plus had the perfect speed in delivering this information. We also enjoyed that fact that he didn't try to sale on the spot. Which was huge for us. More
Scam artists!! I came in September to buy a 2014 Corolla and sign a contract and left in my new car! I signed up for the oil changes and tire repair, they called me I came in September to buy a 2014 Corolla and sign a contract and left in my new car! I signed up for the oil changes and tire repair, they called me back saying they found a way to save me money to come in and sign paperwork on it!! Well little did I know they took away my tire care!! And FAILED TO TELL ME!! So like a dumb xxx I show up having problems to be told what happened. Truly BAD CUSTOMER SERVICE!! If you change a contract then you have to at least tell the consumer what YOU decided to take off yourself!! I'm sitting here now as I write this and have been here sense 8:30 it's now 11:30 and still no car!! No way to change what happened to me, but please beware to read what u sign when they call you to tell you to come BACK IN, and sign papers!! They take your pakage deals away WITHOUT NOTICE!! I am now going to cancel EVERYTHING!! They wanted to charge me 165.00 for a tire and 20.00 for a plug, FYI discount Tire plugs FOR FREE!! And I'm not giving them 500.00 a month!! More
2 vehicle purchases and 1 repair on 2/20/2015 Un questionably the best dealership I have ever dealt with! 2 Vehicles very satisfied. Had a recent accident blew both tire after hitting trash on th Un questionably the best dealership I have ever dealt with! 2 Vehicles very satisfied. Had a recent accident blew both tire after hitting trash on the frontage road and a curb. Service Rep Matthew Gilchreast was Outstanding!!! He went out of his way to help me. Repairs half a day!!! Kept price around my Insurance deductable! A good experience and a good ending for a suck day!!! More
Contented Customer I would like to express my appreciation for the kind of service that I received on my recent visit to have my wife's(Gail) car repaired. Matt McCur I would like to express my appreciation for the kind of service that I received on my recent visit to have my wife's(Gail) car repaired. Matt McCurdy was very courteous and professional, and kept me informed of the on-going repair process. I was, also, pleased that he arranged your courtesy van service for me. Thanking you for continued good customer service! D. Freeman More
Dislike Car Dealerships Thanks to Sal Martinez and Paul our Seller/Rep. We received a good vehicle at a reasonable price, very professional personal worth the wait.Thanks ag Thanks to Sal Martinez and Paul our Seller/Rep. We received a good vehicle at a reasonable price, very professional personal worth the wait.Thanks again. More
Dixon Had not been to a dealership to purchase a car in years because I do not like the new car negotiating process. However, I was put at ease and had a Had not been to a dealership to purchase a car in years because I do not like the new car negotiating process. However, I was put at ease and had a very pleasant experience in purchasing a new car. Scot Lyche listened to what I wanted and pointed me in the direction of what would be a fit. It put my mind at ease. The entire purchase was quick and very nice. The financial staff was nice and so was the one who got my car ready. He worked with me although I had other engagements. He showed me all features and aspect of the vehicle. If I know of friends that are in the market for a car I will recommend they come to Fred Haas and see Scot Lyche. More
Excellent Service My purchase experience with Scott Lyche was great. I bought 2 vehicle's from him at same time. He provided excellent service , he was really intereste My purchase experience with Scott Lyche was great. I bought 2 vehicle's from him at same time. He provided excellent service , he was really interested in working with me financially to ensure that we were satisfied with purchase price of the car. That was a huge impact on my decision to purchase the vehicle from there. I highly recommend Scott Lyche to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same. More
Check other Toyota dealer before walk to this dealer very bad experience with them. check other Toyota dealer before walk to this dealer. it worth to drive few miles further to get a better deal and cos very bad experience with them. check other Toyota dealer before walk to this dealer. it worth to drive few miles further to get a better deal and costumer service. I went to this dealer on Saturday to buy a SUV. I had a fair price from KBB. I told them this is the KBB price and I want the car with this price. they came with some higher numbers and I didn't accept. they blamed the KBB price is for Demo cars and blah blah. After 30 min back and forth, their fleet manager, Patty Cone, accepted the KBB price and I signed a paper to make the deal. My wife was so excited for buying a new car. When they saw her excitement, they changed the deal!!! After 10 min , another manager came to our desk and he said we can not give you this car with the KBB price and blah blah. and so we just left the dealership. So, don't waste your time, just drive few miles more to other dealers. They're gonna tell you, we will "grantee our price"!! but if you find a better price after finalize your deal , they will tell you that your price is for demo cars or we have some options on the car and etc. my negotiation was for KBB price not lower than that price. If it was not a good price why the firs manager accepted that? More
Service Why do you have an appointment schedule when it's first come first serve. I schedule an sppointment at 7:00am arrived at 6:57am stood in line for 10-1 Why do you have an appointment schedule when it's first come first serve. I schedule an sppointment at 7:00am arrived at 6:57am stood in line for 10-15 min (had around 10 cars in front if me they all could not been scheduled at 7:00am). Still standing here and waiting 12:52pm. What a nightmare! They have services guys walking around sitting chairs playing grab xxx. Go somewhere else! They are real nice early, then once your hooked they move on. What a joke! More
Sequoia drama I was happy with the salesman service but there was things that should have been working on the vehicle when I got it that was on the item descriptio I was happy with the salesman service but there was things that should have been working on the vehicle when I got it that was on the item description on the Internet but I ended up paying almost 100 bucks for a new remote for the car. But at the end of the day I did not check it out that day so maybe I should not have been so trusting but it's good More