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Fred Haas Toyota Country

Houston, TX

3.2
533 Reviews

22435 TX-249

Houston, TX

77070

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Showing 533 reviews

March 20, 2015

Very knowledgable Mr. Scott Lyche, was very informative on the vehicle, plus had the perfect speed in delivering this information. We also enjoyed that fact that he di More

by CalHob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Skarzenski, Scott Lyche
Mar 20, 2015 -

Fred Haas Toyota Country responded

Thanks for the great feedback, Calhob! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Scott was able to provide you with such a great experience. We look very forward to seeing you again in the future! Best regards, Ashley Williams | Internet Sales Coordinator

March 05, 2015

Scam artists!! I came in September to buy a 2014 Corolla and sign a contract and left in my new car! I signed up for the oil changes and tire repair, they called me More

by Idaferreyra@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Mar 16, 2015 -

Fred Haas Toyota Country responded

It is disappointing to hear of your recent experience with our service center. We can assure you that this is an isolated incident and not how we intend to conduct business. We strive for 100% customer satisfaction and it comes with grave disappointment when this is not achieved. We appreciate that you took the time to bring this to our attention and we truly hope to work with you to bring this to a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discussion your situation and the chance to make things right and to assist you better in the future. Sincerely, Ashley Williams | Internet Sales Coordinator | 281.374.5172

February 21, 2015

2 vehicle purchases and 1 repair on 2/20/2015 Un questionably the best dealership I have ever dealt with! 2 Vehicles very satisfied. Had a recent accident blew both tire after hitting trash on th More

by wmmasr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gilchreast (service rep), a Gentleman from Ghana. and Dave
Feb 23, 2015 -

Fred Haas Toyota Country responded

We appreciate your great feedback! We are glad that Matthew helped repair your car and be back on the road. At Fred Haas Toyota Country, we value our customers and we look forward to seeing you on your next visit. Ashley Williams | Internet Sales Coordinator

February 01, 2015

Contented Customer I would like to express my appreciation for the kind of service that I received on my recent visit to have my wife's(Gail) car repaired. Matt McCur More

by Hombrelibre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McCurdy
Feb 02, 2015 -

Fred Haas Toyota Country responded

Thanks for your awesome review! I'm very happy to hear that Matt was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Ashley Williams | Internet Sales Coordinator

January 27, 2015

Dislike Car Dealerships Thanks to Sal Martinez and Paul our Seller/Rep. We received a good vehicle at a reasonable price, very professional personal worth the wait.Thanks ag More

by meanana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence White
Jan 27, 2015 -

Fred Haas Toyota Country responded

Thank you for writing about your visit with us, and congratulations on your new vehicle! We hope you are continuing to enjoy it. I am pleased to hear that Sal and Paul were helpful throughout your purchase and worked hard to get you the best price possible. We look forward to your future visits! In the meantime, be sure to check out our Facebook and Twitter pages for dealership updates. Ashley Williams | Internet Sales Coordinator

January 03, 2015

Dixon Had not been to a dealership to purchase a car in years because I do not like the new car negotiating process. However, I was put at ease and had a More

by gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche
Jan 05, 2015 -

Fred Haas Toyota Country responded

Thank you so much Georgette for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Scot was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Ashley Williams | Internet Sales Coordinator

November 13, 2014

Excellent Service My purchase experience with Scott Lyche was great. I bought 2 vehicle's from him at same time. He provided excellent service , he was really intereste More

by Syedmzaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche
Nov 14, 2014 -

Fred Haas Toyota Country responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Scott was able to meet your needs. At Fred Haas Toyota Country, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and hassle-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Ashley Williams | Internet Sales Coordinator | 281.374.5172

November 10, 2014

Check other Toyota dealer before walk to this dealer very bad experience with them. check other Toyota dealer before walk to this dealer. it worth to drive few miles further to get a better deal and cos More

by matt.sadeghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patty Cone
Nov 17, 2014 -

Fred Haas Toyota Country responded

We are sorry that some aspects of your recent visit to our dealership were not up to your expectations. We strive to provide each guest with the utmost in customer service, and it was not our intention to give you the run around on a price for the vehicle you wanted. If you would like to discuss this further, please give me a call so that we may work towards a resolution. Sincerely, Ashley Williams | Internet Sales Coordinator

November 01, 2014

Service Why do you have an appointment schedule when it's first come first serve. I schedule an sppointment at 7:00am arrived at 6:57am stood in line for 10-1 More

by Spurdawg31
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott beauregard
Nov 17, 2014 -

Fred Haas Toyota Country responded

We are very sorry to hear of the extended wait you encountered. This is not our normal business practice and we pride ourselves on providing each of our customers with quick and efficient service, especially when an appointment has been made. We would like to make it up to you. Please contact me so that we may begin to rebuild a better business relationship going forward. Sincerely, Ashley Williams | Internet Sales Coordinator

October 25, 2014

Sequoia drama I was happy with the salesman service but there was things that should have been working on the vehicle when I got it that was on the item descriptio More

by Lashaunda Colley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Nino
Nov 10, 2014 -

Fred Haas Toyota Country responded

We would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Thank you, Ashley Williams | Internet Sales Coordinator

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