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Fred Haas Toyota Country

Houston, TX

3.2
533 Reviews

22435 TX-249

Houston, TX

77070

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Showing 533 reviews

April 05, 2017

Outstanding service I found the perfect truck at Fred Haas Toyota Country, my sales person Scott Lyche was very friendly, courteous, went his means to help me out to buy More

by Truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche
Jun 14, 2017 -

Fred Haas Toyota Country responded

Thanks so much for the 5-star review. We really appreciate the kind words. We can assure you that Scott, as well as the entire team appreciates your generosity. Thanks for being such a valued customer.

January 20, 2017

Purchased a new vehicle with the online service We found the process hassle free, quick, no fuss. Set up an appointment with Eric Coleman, Internet Sales, he was timely, professional, informative a More

by Susan & John Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Coleman
Jan 19, 2017 -

Fred Haas Toyota Country responded

John and Susan, thanks so much for the 5-star review. We know Eric, as well as the entire Fred Haas Toyota Country team, appreciates your kind words and high praise. It takes a team effort to give you the experience you speak of here, and we're proud that you had the opportunity to have it. Thanks so much for your business.

January 15, 2017

AWESOME!!! 2 THUMBS UP!!! From the first phone call I made to schedule my appointment to when I drove off with my vehicle was fast, easy, and stress free. More

by Sophiecakers13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Cone, Jack Muha
Jan 19, 2017 -

Fred Haas Toyota Country responded

Sophie, what an incredible review. You've just defined how we want every customer to feel. We know Jack, as well as the entire sales team, appreciates your kindness. Oh, and we know Patty appreciates the recognition as well. Anytime we receive a 5-star review, we're pumped. But a detailed one likes this is just about the highest reward we can think of from a customer. Again, thank you so much!!!

January 03, 2017

Patient and professional Mr. Muha was not only friendly and willing to listen but exhibited exceptional attention to detail. A credit to his employer, it was easy to see why h More

by Boomer1960
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Muha
Jan 03, 2017 -

Fred Haas Toyota Country responded

We really appreciate you and your willingness to share your experience with us. We know Jack, as well as the entire Fred Haas Toyota Country team, appreciates your recommendation. We look forward to giving you this same 5-star service for years to come. Have a wonderful 2017!

October 23, 2016

I Love This Place I purchased my Toyota Camry here and have no regrets. I have continued to give them my business for all the maintenance. The reason is they treat me l More

by Krystal Buras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jachimowicz
Oct 23, 2016 -

Fred Haas Toyota Country responded

Krystal, you ARE family. Thanks so much for the review. Even more importantly, thanks for giving us your business. We are honored that you continue to do so as well. We really are honored. Thanks again for everything.

October 20, 2016

Loyal Customer I have been visiting Fred Haas Toyota Country for years. It's because of their consistency and their willingness to always give me the deal I'm lookin More

by Patrick Hale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jachimowicz
Oct 20, 2016 -

Fred Haas Toyota Country responded

Patrick, we appreciate your long-term business. It's our goal to not just earn a customer's business, but to keep it. To do that, as you stated, we have to stay consistent in making sure people get what they want. Thanks for saying such kind things. We really appreciate it.

October 14, 2016

Great Overall Experience We purchased a Sienna from these guys, and the experience was fantastic. Their follow up has been professional, but not too pushy. We look forward to More

by Anthony B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Muha
Oct 15, 2016 -

Fred Haas Toyota Country responded

Anthony, congrats on the new Sienna. We're obviously glad to hear how much you have enjoyed the experience here at Fred Haas Toyota Country. It's exactly our goal with customers that they don't just feel like they're coming here for a purchase or a service, but an actual experience. We appreciate your business, and this review. Have a great weekend.

October 05, 2016

Best Car Shopping Experience Ever After shopping for a car for 3 days, we ended up at Fred Haas Toyota Country. This happened by the Fleet Manager, Russ Binion, taking time to email ba More

by Elizabeth Pitcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie and Craig (Finance), William Hallgren
Oct 05, 2016 -

Fred Haas Toyota Country responded

Elizabeth, thanks for taking the time to write this very complimentary review. We appreciate it. When a customer comes into Fred Haas Toyota Country, we want them to not just have the vehicle of their choice, but an experience as well. As you mentioned, it takes a full team effort to make that happen. We will gladly share your comments with everyone. Equally as important, we look forward to providing you this same service for years to come. Thanks again for the generosity.

October 05, 2016

New car purchase William was very professional and understood our needs. Once we figured out what we wanted, he did a phenomenal job at finding us he right car at the More

by Qupham5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hallgren
Oct 05, 2016 -

Fred Haas Toyota Country responded

Qupham5, thanks for the great review! William will be glad to hear that you took the time to speak so highly about him. The good news is regardless of who you get Fred Haas Toyota Country, we want everyone to leave feeling just like you did. We are grateful for the opportunity to win over a customer, and look forward to working with you for the long haul. Thanks again for the kind words.

October 01, 2016

A BUNCH OF LIARS they gave me a price and when i went to buy they raised the price 7000.00 and tried to make me feel stupid.....and that came from your sales manager.. More

by pissedoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Pham and your sales manager
Oct 03, 2016 -

Fred Haas Toyota Country responded

Please understand that we truly want your business. It doesn't benefit us at all to have you leave our dealership without the vehicle you came in for. We can see you're upset, and we want to be clear this is not how we want you to feel. We would love to have you as a long-term customer, and a happy one at that. While it's fair for any customer to want a great deal, it has to be one that is financially reasonable for both parties. After seeing your comments, we recognize we could have communicated this better with you. With that said, we would be honored if you would give us another swing at this. If you're willing, we would like to invite you to come speak with Ronny Haring. Let's see if we can't get you in the Tundra you're wanting. What do you say?

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