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Fred Haas Toyota Country

Houston, TX

3.2
533 Reviews

22435 TX-249

Houston, TX

77070

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Showing 533 reviews

October 24, 2017

Love you guys Michael Strohmeyer my salesman was outstanding. This is my 3rd Rav. 4 and they get better everytime. The sales and service is above any other dealersh More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strohmeyer, Dave Jachimowicz
October 23, 2017

Great service John Moore who was my sales associate did a fantastic job. I was really impressed with his expertise and the time he took to make sure that I got the More

by Cargal Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
October 21, 2017

In and out Kevin Gradwohl and Tim Garner were extremely helpful and worked with us to get us into a clean used vehicle and made the process as easy as it could b More

by sbeeth9193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gradwohl, Tim Garner
August 18, 2017

Great Service Dept Very pleased with the service provided by Scott. He has been my service agent for past couple of years and always done a great job. From the time you More

by Beth F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
August 16, 2017

great place went online shopping for a new camry and received a great price from scott. i will tell all my friends about fred haas toyota country More

by mink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lyche
June 20, 2017

Great Customer Service Chad is friendly and approachable. He went above and beyond with his job to make his customer happy and satisfied. I would recommend Chad to my friend More

by Lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Fisher
June 20, 2017

Seemless Transaction on new Tundra I normally hate new car buying. I told Zach, the salesman, that I'd be buying today, if they could get me out in an hr. His boss Brad took over and ha More

by Bohead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Brad Reynolds
June 11, 2017

Poor service Very over priced and slow. An appointment for 7:15 am they totally missed, a service appointment for oil change took over 5 hours due to walk ins reg More

by Chasrest123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clint Barton
Jun 14, 2017 -

Fred Haas Toyota Country responded

Hi, we are terribly concerned about your comments in your review. We want to be clear that we don't just your business during the sell, but for years and years to come. We want you so happy with us that staying long-term becomes an afterthought. On the appointment, yours was actually for the following Wednesday, not the Sunday you came in. We understand how that can happen, but we're hoping you'll see we did all we could to get you in as soon as we could not having any idea you'd come to the store 3 days early. We hope this hasn't destroyed your confidence in us. We really value you and want you to be happy with our service to you.

May 19, 2017

OK service scheduled in a timely , i had previous bad visit for a simple oil change and spent over 2 hours on a scheduled visit. I am testing them now for a fro More

by karen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No Name? Forgot
Jun 14, 2017 -

Fred Haas Toyota Country responded

Karen, first and foremost, thank you for allowing us to prove ourselves to you after a previous visit was less than stellar according to your comments. We do take our customer's time very serious, and we appreciate you mentioning it. Thanks again, and all the best. We look forward to seeing you again.

April 12, 2017

no car to sell get me out to the dealer waste time. i found a use 2014 lexus gs350 listed on auto trader and decided to call them to go see the car. emailed back and for with Chad Fisher and i called More

by jameshung.vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chad fisher, keith schneider
Jun 14, 2017 -

Fred Haas Toyota Country responded

James, we hate that this happened with you. It appears the vehicle was recently sold and not taken off the website. We wanted to make sure you were offered other similar vehicles to make sure your time wasn't wasted. We wanted you to know there were other options. We hope you'll continue to consider us, and understand this wasn't a typical experience.

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