
Fred Haas Toyota Country
Houston, TX
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Great services and care Thanks for sufficiently getting me into and out efficiently and timely thank you so much.dound which I was thinks it would be longer but it wassnt all Thanks for sufficiently getting me into and out efficiently and timely thank you so much.dound which I was thinks it would be longer but it wassnt all that long. More
New 2018 Prius - Fred Haas Toyota Country (Houston) Great buying experience. Easy to work with. No high pressure sales techniques used. Great communication. J’Corey (JC) Solomon deserves full credit Great buying experience. Easy to work with. No high pressure sales techniques used. Great communication. J’Corey (JC) Solomon deserves full credit for the sale! He’s a great asset to the dealership. More
Excellent Customer Service Bought vehicle and was very satisfied. They were very professional. Answered all our questions and explained everything in detail. This is the 3rd Bought vehicle and was very satisfied. They were very professional. Answered all our questions and explained everything in detail. This is the 3rd vehicle we buy from Fred Haas Toyota. More
Great service! Great customer service throughout the buying process. Definitely recommend using their SmartPath online system. It saved us so much time. We were able Great customer service throughout the buying process. Definitely recommend using their SmartPath online system. It saved us so much time. We were able to select a vehicle, value our trade-in, and start the credit application from home. It made the process so much easier, so all we had to do was test drive and decide on the actual vehicle. Salesmen were helpful and accommodating, not pushy at all. Financing process was smooth. Great buying experience! More
Not pressured at all!! Zach showed me what I wanted to see without being pushy about buying or signing anything. I felt very comfortable dealing with Zach even though I was Zach showed me what I wanted to see without being pushy about buying or signing anything. I felt very comfortable dealing with Zach even though I was trying to connect with my husband every five minutes. The whole process went very smooth More
Corolla For best deal, go see Ken Can Do at Fred Haas Toyota Country on highway 249, he will beat any deal in the greater Houston For best deal, go see Ken Can Do at Fred Haas Toyota Country on highway 249, he will beat any deal in the greater Houston More
Incredibly unethical Dealer- Sales staff & General Manager B Incredibly unethical Dealer- Sales staff & General Manager Both lied and horrible communication! Now I understand why this Dealer has a 1.5 star Incredibly unethical Dealer- Sales staff & General Manager Both lied and horrible communication! Now I understand why this Dealer has a 1.5 star yelp review. I bought a $51k Range Rover CASH from Fred haas Toyoto country in Houston in Oct 2017. I sent both my Assistant and 2 diff local mechanics to inspect car. All was great at time of inspection. Car looked perfect! Upon delivery I noticed there was scratches on car. The delivery pick up guy documented the scratches in writing at time of pick up in Houston. It was obvious that the scratches had occurred after my 3 individuals viewed it and prior to shipping company picking up (it took a week or so to pick up) The salesman who I worked with (named Clint Barton) assured me on the phone they would mail me a $600 check to assist getting scratches off. After few weeks he went MIA and just stopped replying to my texts. So I spoke to general manager Bob gage who told me he would take care of the situation and get back to me within few days. It's now been over a month and I have left several messages with no reply. (This all started in October almost 5 months now) I sincerely was hoping they would simply take care of the customer especially after both the salesman Clint and GM Bob both said it would get done. Last thing I want to do is post a horrible review as I know as a biz owner one bad review cost companies many future lost clients but it's mind blowing a $51k client could be treated so poorly. While price is important it's equally important to deal with an ethical party in case issues arise! I'm extremely disappointed I did biz with Fred haas Totoyo country in Houston as putting aside the fact they promise me $600 and stiffed me the experience with all staff was an horrible experience. Sincerely Louis More
EXCELLENT SERVICE VERY PROFESSIONAL My experience was was GREAT they founded a way to work my deal out also in my budget the car they sold me was EXCELLENT they were very nice and profes My experience was was GREAT they founded a way to work my deal out also in my budget the car they sold me was EXCELLENT they were very nice and professional More
Not the best experience we had Salesman did not know product line very well, did not get features we wanted after trying to understand confusing Toyota options. Oh well. Just anothe Salesman did not know product line very well, did not get features we wanted after trying to understand confusing Toyota options. Oh well. Just another sale. More
Great and Efficient Team Salesperson Scott Lyche was helpful without being intrusive or pushy during all my internet, email and phone interactions. He made the buying process Salesperson Scott Lyche was helpful without being intrusive or pushy during all my internet, email and phone interactions. He made the buying process smooth and efficient! He even took the time to graciously remove my old toll tag and removed some custom pieces out of my console that were much harder to remove than we had anticipated! He never complained and was super professional! Farzan Naqvi, the Finance Manager took the time to explain the added benefit of the tire and window additional warranties as they could be helpful due to my being a Realtor often on new construction sites! Being in commission sales myself; I really appreciated their professionalism and helpfulness. I never felt like I was being ‘hard selled” and I am very happy with my transaction! More