Fred Haas Toyota Country
Houston, TX
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I recently bought a used 2018 Honda Ridgeline from this location and about a day later the transmission started slipping. I brought it back to them and they sent it over to get fixed a Honda Tomball. They location and about a day later the transmission started slipping. I brought it back to them and they sent it over to get fixed a Honda Tomball. They claimed they fixed it but it was not. So I went John Eagle Honda to get it fixed and they quoted me almost 600$ in services to get my truck fixed. Therefore, I went back to Fred Haas Toyota, showed them the bill, and showed the paper work that John Eagle recommended for my truck and without any hesitation Clint Barton told me to take it back to the dealer I feel comfortable getting my truck fixed and come back and he will write me a check. That is exactly what they did. They did not argue or hesitate to help me. I was in his office for maybe 5 minutes. Highly recommend Fred Haas Toyota. More
Thank you Vincent. Excellent job!!!You did an excellent job informing us about the cars and the features they have!You are a Great salesmen gave us the knowledge we nee Excellent job!!!You did an excellent job informing us about the cars and the features they have!You are a Great salesmen gave us the knowledge we need to make a wise choice!Love Both the vehicles and your The Best! More
Service was great! Raphael was professional and courteous! Since my ToyotaCare expired, I purchased a 2 year Toyota maintenance, great value! Raphael was professional and courteous! Since my ToyotaCare expired, I purchased a 2 year Toyota maintenance, great value! More
if you like to get pushed around and get treated like a child this is the place for you, and there all in it from sales personal (joe black) ) ,to finance (carlos) ,, to sales manager (ferrell). just plai child this is the place for you, and there all in it from sales personal (joe black) ) ,to finance (carlos) ,, to sales manager (ferrell). just plain unprofessional and rude to say the least. More
Fred Haas not only has an excellent shop, but it also has an exceptional service writer in Jan Martin. I have been doing business with Toyota country since they opened which was around 20 plus years ago has an exceptional service writer in Jan Martin. I have been doing business with Toyota country since they opened which was around 20 plus years ago and still driving my Tunda which they have been servicing for that period of time and it's still running great. I have also been dealing with Jan Martin many, many years and honestly I would not take my Toyota's. to any other dealership. Don Pollock More
This Toyota Dealership is fantastic. My sales agent, Mike Strohmeyer worked to the best of his ability to make sure that I got a car. He went above and beyond I will most definitely r My sales agent, Mike Strohmeyer worked to the best of his ability to make sure that I got a car. He went above and beyond I will most definitely recommend Fred Haas Toyota More
Dealing with sales people is sometimes the worst part of buying a vehicle. But I finally found a sales person that doesn't treat you like a number. Doesn't haggle you into buying something you don't want, l buying a vehicle. But I finally found a sales person that doesn't treat you like a number. Doesn't haggle you into buying something you don't want, listens to what you ask and answers your questions with respect. She has the knowledge about the vehicle to explain things to you. She is also a great buffer between you and the sales manager. She is able to take frustration either from the manager or customer and present it to the other with calmness and kindness to achieve a deal with both parties. I never thought I would find a pleasant sales person to buy a vehicle with. I have now bought two vehicles from her and will be buying another one soon. (I have teenagers) If your a sales person reading this, take note; Missy Gough at Fred Hass Toyota is the example of what a sales person should be. Thank you Missy for my vehicles. I will be seeing you again for the next one. More
I bought a 2018 RAV4 in feb 2020. 3 years later, I’ve had to replace the engine and now I’m being advised I have to replace the transmission. Repairs are 75% of what I originally paid 3 years later, I’ve had to replace the engine and now I’m being advised I have to replace the transmission. Repairs are 75% of what I originally paid for the vehicle. They definitely sold me a lemon. Then the slap in the face is when the maintenance person states “this doesn’t normally happen”. Yeah right! This was my first Toyota. Back to Honda for this gal. More
Don’t waste your time going to Fred Haas Toyota Country…My husband and I went in to purchase a truck. We test drove two vehicles. We were interested in one with a sticker price of $59,849 our sales Country…My husband and I went in to purchase a truck. We test drove two vehicles. We were interested in one with a sticker price of $59,849 our salesman was Eric Kopinitz when we sat down to crunch numbers he said the vehicle was priced at $63,033 (which I guess is the price with the “dealer add ons” ) than he said best price $7,000 off and he can sell it for $56,033 with no “dealer add ons”. My husband gave them a final number we were willing to pay and we walked out without purchasing. Later I sent an email to the salesman asking why he didn’t start at the sticker price if he had no intention of doing the dealer add ons. Crickets no response. Today he calls my husband and asks how he can earn our business and my husband says read our email and reply. Crickets no response . I guess there’s no reply he can give that makes sense. Do your homework know what the vehicle is worth before you go in. The “dealer add ons” haven’t even been done to most the vehicles they just price them on top the MSRP so they can start high and make more $. Read the dealership reviews on sales The $7,000 off figure he gave me really was only $3,816 off sticker price so why not be honest why try and trick consumers into thinking they are getting a better deal. Very disappointing …no car is worth the hassle of working with a salesperson that is not trustworthy. We own 3 Toyotas, we even purchased our last one from Fred Haas off 45 but now we are thinking about going to Ford getting a Ford truck maybe their salesman are more upfront and honest. More
Worst experience ever. Agreed on a price and to pay cash. The dealer insisted on running 3 credit reports. My credit is frozen, on purpose to protect myself. I offered to u Agreed on a price and to pay cash. The dealer insisted on running 3 credit reports. My credit is frozen, on purpose to protect myself. I offered to unfreeze Experian for them to see who they are dealing with. (That was their excuse for needing a report from a cash buyer). They said no, and required multiple reports. I offered to pay with a Cashiers Check or even wire transfer. I provided a drivers license, insurance and they could have called the bank, They never offered an alternative such as an IRS form or any other option. Why does a dealership need multiple credit reports from a cash buyer. I offered 1 report which is sufficient almost anywhere for anything, but that was not enough. Something does not smell right. What do they do with the information? What is the incentive? All they do is cost the sales people a sale and commission. The manager was rude, inflexible with zero people skills. Don't waste your time regardless of how you want to pay. They clearly do not have the customer in mind. horrible. More