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Fred Haas Toyota Country
Houston, TX
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 533 reviews
April 16, 2018
Great service! Great customer service throughout the buying process. Definitely recommend using their SmartPath online system. It saved us so much time. We were able Great customer service throughout the buying process. Definitely recommend using their SmartPath online system. It saved us so much time. We were able to select a vehicle, value our trade-in, and start the credit application from home. It made the process so much easier, so all we had to do was test drive and decide on the actual vehicle. Salesmen were helpful and accommodating, not pushy at all. Financing process was smooth. Great buying experience! More
by TxLisa96
Employees Worked With
Farzan , Paul Kwan, Chad Fisher
April 14, 2018
Not pressured at all!! Zach showed me what I wanted to see without being pushy about buying or signing anything. I felt very comfortable dealing with Zach even though I was Zach showed me what I wanted to see without being pushy about buying or signing anything. I felt very comfortable dealing with Zach even though I was trying to connect with my husband every five minutes. The whole process went very smooth More
by Sheila412
Employees Worked With
Zach Burnside
March 23, 2018
Corolla For best deal, go see Ken Can Do at Fred Haas Toyota Country on highway 249, he will beat any deal in the greater Houston For best deal, go see Ken Can Do at Fred Haas Toyota Country on highway 249, he will beat any deal in the greater Houston More
by oai1982
Employees Worked With
Ken can do
March 19, 2018
Incredibly unethical Dealer- Sales staff & General Manager B Incredibly unethical Dealer- Sales staff & General Manager Both lied and horrible communication! Now I understand why this Dealer has a 1.5 star Incredibly unethical Dealer- Sales staff & General Manager Both lied and horrible communication! Now I understand why this Dealer has a 1.5 star yelp review. I bought a $51k Range Rover CASH from Fred haas Toyoto country in Houston in Oct 2017. I sent both my Assistant and 2 diff local mechanics to inspect car. All was great at time of inspection. Car looked perfect! Upon delivery I noticed there was scratches on car. The delivery pick up guy documented the scratches in writing at time of pick up in Houston. It was obvious that the scratches had occurred after my 3 individuals viewed it and prior to shipping company picking up (it took a week or so to pick up) The salesman who I worked with (named Clint Barton) assured me on the phone they would mail me a $600 check to assist getting scratches off. After few weeks he went MIA and just stopped replying to my texts. So I spoke to general manager Bob gage who told me he would take care of the situation and get back to me within few days. It's now been over a month and I have left several messages with no reply. (This all started in October almost 5 months now) I sincerely was hoping they would simply take care of the customer especially after both the salesman Clint and GM Bob both said it would get done. Last thing I want to do is post a horrible review as I know as a biz owner one bad review cost companies many future lost clients but it's mind blowing a $51k client could be treated so poorly. While price is important it's equally important to deal with an ethical party in case issues arise! I'm extremely disappointed I did biz with Fred haas Totoyo country in Houston as putting aside the fact they promise me $600 and stiffed me the experience with all staff was an horrible experience. Sincerely Louis More
by LouisSilberman
Employees Worked With
Bob Gage , Clint Barton
March 12, 2018
EXCELLENT SERVICE VERY PROFESSIONAL My experience was was GREAT they founded a way to work my deal out also in my budget the car they sold me was EXCELLENT they were very nice and profes My experience was was GREAT they founded a way to work my deal out also in my budget the car they sold me was EXCELLENT they were very nice and professional More
by HOTT RELL
Employees Worked With
Tim Garner, Isaac Alimi
March 11, 2018
Not the best experience we had Salesman did not know product line very well, did not get features we wanted after trying to understand confusing Toyota options. Oh well. Just anothe Salesman did not know product line very well, did not get features we wanted after trying to understand confusing Toyota options. Oh well. Just another sale. More
by dforfe715
Employees Worked With
Scott Lyche
March 01, 2018
Great and Efficient Team Salesperson Scott Lyche was helpful without being intrusive or pushy during all my internet, email and phone interactions. He made the buying process Salesperson Scott Lyche was helpful without being intrusive or pushy during all my internet, email and phone interactions. He made the buying process smooth and efficient! He even took the time to graciously remove my old toll tag and removed some custom pieces out of my console that were much harder to remove than we had anticipated! He never complained and was super professional! Farzan Naqvi, the Finance Manager took the time to explain the added benefit of the tire and window additional warranties as they could be helpful due to my being a Realtor often on new construction sites! Being in commission sales myself; I really appreciated their professionalism and helpfulness. I never felt like I was being ‘hard selled” and I am very happy with my transaction! More
by Realtor Buyer
Employees Worked With
Farzan Naqvi, Scott Lyche
February 23, 2018
Thrilled! I’ve owned Toyota vehicles for over 20 years. I made the mistake of buying a Chevy to replace my Sienna that was totaled in an accident. It took me 2 I’ve owned Toyota vehicles for over 20 years. I made the mistake of buying a Chevy to replace my Sienna that was totaled in an accident. It took me 2 months to come to my senses so I returned to Fred Hass. Steve went above and beyond to fulfill our needs. He took the time to listen and gave us options to choose from within our budget. Thanks Steve for everything. More
by Sienna rocks
Employees Worked With
Steve Nance
February 17, 2018
Straight-forward purchase executed quickly Used Costco buying service and sales person worked with us to quickly to identify the specific car we wanted and expedited the trade-in purchase proce Used Costco buying service and sales person worked with us to quickly to identify the specific car we wanted and expedited the trade-in purchase process getting us out of there with our new vehicle in record time (by car dealership standards). No back and forth on pricing, which also attributed to Costco process. Salesperson knowledgeable, courteous and not at all pushy. More
by Twjohn
Employees Worked With
Eric Coleman
February 17, 2018
Steve Nance made sure we were happy. We spent hours with Steve and he was very pleasant to work with and very patient. He made sure we left with something we were very happy with. We spent hours with Steve and he was very pleasant to work with and very patient. He made sure we left with something we were very happy with. More
by CDJ54
Employees Worked With
Steve Nance
