Fred Haas Toyota Country
Houston, TX
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The finance manager Craig Barrum at this location is very rude, condescending, arrogant and disrespectful . I’m a repeat customer and I will never come back here you lost my business. We walked out in him a rude, condescending, arrogant and disrespectful . I’m a repeat customer and I will never come back here you lost my business. We walked out in him and did not purchase the car . There are plenty of dealerships that want my buisness. I am planning to buy another car in 5 months. More
I contacted this dealership as a serious, pre-approved buyer for a Toyota Crown and worked with Vince Minuta. I repeatedly asked for one very basic and reasonable thing: a written out-the-door (OTD) price buyer for a Toyota Crown and worked with Vince Minuta. I repeatedly asked for one very basic and reasonable thing: a written out-the-door (OTD) price so I could review it with my bank before coming in. Instead of providing transparency, Vince refused to send a written quote, avoided giving clear numbers, and became dismissive and sarcastic, even saying, “You haven’t even seen the car so that’s kind of interesting,” simply because I wanted pricing in writing first. Every other dealership I contacted provided full written OTD quotes without any issue. This was the only dealership that made a straightforward request difficult and uncomfortable. I was truly ready to buy immediately, but the lack of professionalism, transparency, and basic respect completely turned me away. Buyers deserve clear pricing. Not pressure, deflection, or attitude. More
Really enjoyed my experience at Fred Haas. Carlos River worked up the deal I was looking for, prepared the majority of paperwork in advance, and got me in and out of the dealership quickly wit Carlos River worked up the deal I was looking for, prepared the majority of paperwork in advance, and got me in and out of the dealership quickly with a great deal on the car we wanted. I highly suggest Carlos and Fred Haas Toyota Country. More
My experience with Fred Haas Toyota Country was excellent in every way! Tarek Shehata was extremely professional, honest, and patient. He clearly explained every detail and made the entire buying process in every way! Tarek Shehata was extremely professional, honest, and patient. He clearly explained every detail and made the entire buying process smooth and stress-free. Randy handled the purchase of my previous car and gave me a very fair and satisfying offer. He was transparent and made sure I didn’t lose any value in the deal — something I truly appreciate. Both of them were professional and kind, and I highly recommend anyone visiting this dealership to work with Tarek Shehata and Randy — they will take great care of you. From my personal experience, I was very satisfied and happy dealing with them, and honestly, Fred Haas Toyota Country is the only place I trust and feel comfortable working with. I don’t see myself dealing with any other dealership because of the great trust I have in their service and honesty. More
I have brought 2 Toyotas from Fred Haas Toyota country and I have had 3 Toyotas maintenances at Fred Toyotas by Jan Martin. Jan Martin is fantastic and have always had excellent service by the servic and I have had 3 Toyotas maintenances at Fred Toyotas by Jan Martin. Jan Martin is fantastic and have always had excellent service by the service sept. More
The service was spot on. I got there a few minutes before my appointment and they got me checked in right away. I was told it would take about four hours or more. But they we I got there a few minutes before my appointment and they got me checked in right away. I was told it would take about four hours or more. But they were able to get my truck out in about an hour and a half. Jeff and the mechanic were great. Two thumbs up. More
Jan Martin was fantastic for my 60k miles service on our Sienna. She’s direct, quick, clear and to the point. Excellent service, and they turned it around pretty quick. The atmosphere at the dealership as y Sienna. She’s direct, quick, clear and to the point. Excellent service, and they turned it around pretty quick. The atmosphere at the dealership as you wait is very good. Able to work while waiting, with coffee and some drinks. More
Dealer used our private address for unauthorized delivery of a transaction without any consent from the property owner. Vehicle is blocking our driveway and there were no documents or anything stating the ow of a transaction without any consent from the property owner. Vehicle is blocking our driveway and there were no documents or anything stating the owner of the vehicle or anything related to the vehicle. We have escalated the complaint to the TxDMV enforcement department and Texas attorney general’s office for such unethical business practices. More
Very very bad business. Scam artist. They don’t disclose any issues with vehicles. Then refuse to fix them. Salesmen and finance are bad, sleaze xxxxx. Stay away Scam artist. They don’t disclose any issues with vehicles. Then refuse to fix them. Salesmen and finance are bad, sleaze xxxxx. Stay away More

