Fred Haas Nissan

Mr.johnny was great and i was able to get my new 2022 nissan frontier thanks to him nissan frontier thanks to him More

On April 26 2022 I took my 2017 Nissan Armada in for a oil change and tire rotation. I have red brake caliper covers on my vehicle . When my wife picked the vehicle up she noticed after driving a few mile oil change and tire rotation. I have red brake caliper covers on my vehicle . When my wife picked the vehicle up she noticed after driving a few miles that the caliper covers where scraping against the rims. I called Fred Haas Nissan service department and spoke to Jeff ( service writer ). I explained the situation to him. He told me to bring it back and he would take care of the problem. I told Jeff that we couldn't bring it back that day. Thursday morning would be better (April 28 2022) . He said that would be ok. My wife took it back to Fred Haas Nissan service department and Jeff took the vehicle. They later returned and told my wife the work was completed . She asked what did they do ? Jeff said " they put the tires back the way they was." My wife was upset because now we're paying for a rotation we didn't get. My wife asked for a refund and Jeff said "there is nothing to refund." She requested to speak to the service MGR. Jeff said he was in a meeting which was a lie. So their solution to the problem was to just to put the tires back. Jeff also told my wife that if they would have adjusted the covers there would have been a charge but he didn't give my wife the option to choose if she wanted to pay for the adjustment or not. They did refund the money for the tire rotation. My wife did speak with the service MGR that agreed that just putting the tires back was not the solution to the problem. We normally take our armada to TOM PEACOCK NISSAN 15300 North Fwy Houston, TX 77090. We had this same problem after they rotated the tires. They adjusted the covers and told us that if we had anymore problem with them to just simply bring it back. We moved off 249 and that is why we took it to Fred Haas Nissan. I will be taking it back to TOM PEACOCK NISSAN. Its further away from my home but its worth it. They actually care about the customer. More

Great service! Very helpful and a great experience! Was a painless process and couldn't have asked for a better salesman Very helpful and a great experience! Was a painless process and couldn't have asked for a better salesman More

A hard process when shopping for a car. However when you have a team like Jessie, Star, and Dain(General Sales Manager) working on a deal miracles happen. They once again hit a home run wi However when you have a team like Jessie, Star, and Dain(General Sales Manager) working on a deal miracles happen. They once again hit a home run with us. They took the time to listen to what we needed and even packed the final delivery of the car with a 100% customer service experience for us. When you are shopping these days for that dream car you need these three going to bat for you. Great Job Guys! More

Fred Haas Nissan has always been great with service since 2017 and we are getting another wonderful Nissan here again. Jesse, Star and Dain have been great with us. Send your friends over here. 2017 and we are getting another wonderful Nissan here again. Jesse, Star and Dain have been great with us. Send your friends over here. More

We enjoyed our experience at Fred Haas Nissan in Tomball .Frank Ambless was awesome,very knowledgeable and polite man.I would definitely recommend him . .Frank Ambless was awesome,very knowledgeable and polite man.I would definitely recommend him . More

Bought my first car here 10 years ago and came back to purchase my next. Working with Frank Ambless was great, he helped us find the perfect car that had everything we were looking for and more! purchase my next. Working with Frank Ambless was great, he helped us find the perfect car that had everything we were looking for and more! More

Kaylum is the best salesperson I have ever had hands down! I have personally purchased 4 vehicles from this dealership because they have some of the best people in this industry… I’d like to also person down! I have personally purchased 4 vehicles from this dealership because they have some of the best people in this industry… I’d like to also personally recognize Laura who is a jack of all trades! She helps us with anything and everything with a giant smile on her face! Don’t shop around people, come here! More

Star provides excellent service always and I bought multiple cars from her. She is best. multiple cars from her. She is best. More

Frank Ambless is amazing! ! He was so helpful and helped to get me the car of my dreams. I highly recommend both Frank and Fred Haas Nissan! ! He was so helpful and helped to get me the car of my dreams. I highly recommend both Frank and Fred Haas Nissan! More