Fred Haas Nissan
Tomball, TX
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I gave Fred Haas Nissan the rating I did because they were sincere to my problems and assisted in every way to help me. I can say I was a very satisfied customer. were sincere to my problems and assisted in every way to help me. I can say I was a very satisfied customer. More
"Nacho" was the first sales person I met and was helpful and made us feel comfortable. The next time we went in we met Kale who was also helpful and made us feel at home. Kale worked out locat was helpful and made us feel comfortable. The next time we went in we met Kale who was also helpful and made us feel at home. Kale worked out locating a car that I wanted with all the options as the dealer didn't have one in stock. I was able to sit with Kale and pick out everything I wanted and was able to find a car with most of the options and he had the service dept. add in the rest of the options they ordered for me. When the car was delivered, Kale went over everything about that car and help me setup the many settings in the car. Really took the time to show me around. What's so great is every time I came to the dealer, Kale was right there to greet me at the door making sure I was still happy with the car or if I needed help with anything. In the service dept., I worked with Alfred Hernandez who is very personable, always ensures I'm satisfied with their service and work that was done. As the service dept worked on my car adding the options, he always gave an update on where they were at and when the car would be ready. When there was an issue with the gas tank not opening, he was there to help me out since I was almost out of gas. I really appreciate the customer service, I will continue to take my car there for service,and I love my new car! Thanks! More
I have bought more then my fair share of vehicles over the past few years so I have dealt with all kinds of salesman most of them not very good but after working with Nacho Lopez and Carey Smith at Fred the past few years so I have dealt with all kinds of salesman most of them not very good but after working with Nacho Lopez and Carey Smith at Fred Haas Nissan I have to admit salesman have redeem themselves they really listen to my car needs did not try pushing a vehicle I did not want or need they worked very hard to get me what I wanted for my trade and help me find the perfect car for my needs I will recommend them to my daughter who is soon to be shopping for a new car thank you Nacho and Carey hope to see you soon More
Great dealership, everyone was extremely friendly and helpful. Frank & Keith both were a pleasure to work with. Thanks to their hard work and dedication I was finally able to own the car I've wanted fo helpful. Frank & Keith both were a pleasure to work with. Thanks to their hard work and dedication I was finally able to own the car I've wanted for years. Only snafu, I was given the wrong key to my car (2nd key), but that was quickly fixed once I discovered the mixup. Service department is great as well. More
Mr. Norris was well educated on the Nissan Murano and answered each and every questions with patience and in terms that I could understand. I did not find him pushy or arrogant. Mr. Norris made my New ca answered each and every questions with patience and in terms that I could understand. I did not find him pushy or arrogant. Mr. Norris made my New car buying a very good experience. I have already recommended Mr. Norris to a friend who is in the market for a new car. I would HIGHLY recommend Fred Hass Nissan to anyone in the market for buying a car, and of course Mr. Jessie Norris to assist them. More
Fred Haas was the best Dealership I have ever visited. Alfred Hernandez-Service Advisor & Travis Pounds Service Director Checked my car out, found the problem, gave me the information, what was wrong bef Alfred Hernandez-Service Advisor & Travis Pounds Service Director Checked my car out, found the problem, gave me the information, what was wrong before repairing. They were very Professional Consultants. Didn't try to Pad the job. like some charge you for the towels to wash their hands:-)I was new in the area, Mr Hernandez came out & directed me back to Spring TX. I would recomend anyone to Fred Haas Had to call AAA Towing,they sent Jerico Auto Towing-ServiceProvider-Ernest-713-785-6888. my day started out bad, but ended up pleasant, because of the nice people I dealt with that day. Thanks Manager of Fred Haas for having such Compentant & caring Associates. If need be,I will return. Ms.Fletcher More
First off, we had come from another dealership that morning with a bad taste in our mouths... We called Mohammad to make sure the vehicle in question was still there and it was! On the way over it sta morning with a bad taste in our mouths... We called Mohammad to make sure the vehicle in question was still there and it was! On the way over it started raining but much to our surprise when we got to the dealership he had already pulled the vehicle into the bay so we could look at it without getting soaked! Mohammad got us a great price for the vehicle and my trade. Friendly and personable service. Really nice and clean facility - at three months old it had better be! :) We would recommend this dealership and sales man to anyone! More
I had an all around great experience and Chuck worked hard to get me the price within my range! It was my first car buying experience and I'll remember it forever! hard to get me the price within my range! It was my first car buying experience and I'll remember it forever! More
i have purchased several new autos over the last twenty plus years fred haas nissan stands out as the best car buying experience i've had.everyone from chuck,frankie and rene'were professional and friendly plus years fred haas nissan stands out as the best car buying experience i've had.everyone from chuck,frankie and rene'were professional and friendly.salesman frankie burns explained all of the vehicle warranty and free two year oil change. More
I just wanted to take a few minutes to let you all know that you have a great employee working for your company! I never really feel out surveys, but this gentleman went out of his way to make us feel appr that you have a great employee working for your company! I never really feel out surveys, but this gentleman went out of his way to make us feel appreciated and I thought everyone deserved to know!! Richard Roser is by far one of the nicest salesman I have yet to meet. He met every request my husband and I had on finding the "right" car for us! Thank you. More