Fred Haas Nissan
Tomball, TX
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My car is an '09 Camry Hybrid. I follow all Toyota's recommendations for servicing. This is the cleanest, most well-run service center I've ever been inside. There service reps are obviously Toyota's recommendations for servicing. This is the cleanest, most well-run service center I've ever been inside. There service reps are obviously trained in customer communication - they greet you when you come in, give you a realistic time for service work, and are really prompt at calling when your car is ready. I'm fortunate this service center is close to my house, because I'm spoiled by the quality of service I get there. More
I really never write reviews but I have to give credit when credit is due. I have taken my car here twice and have had nothing but great customer service. I never feel like they are over charging and Ri when credit is due. I have taken my car here twice and have had nothing but great customer service. I never feel like they are over charging and Rick was very imformative and kept me in the loop with my car. He was very friendly and professional. The last time I bought my car in it was for an oil change and the manager (not sure of his name) was also extremely friendly. I was very pleased and satisfied with everyone in the service dept. Thank you!!! Vivian Howard More
Kim Vu is very attentive, caring, and quite pleasant to work with. I really enjoyed my experience as she is very knowledgable about her vehicles and what consumers are looking for in their respective vehic work with. I really enjoyed my experience as she is very knowledgable about her vehicles and what consumers are looking for in their respective vehicle purchases. She knew that I was in a great hurry to get back to work and she took care to get my vehicle purchase processed as quickly and as seemlessly as possible while maintaining the highest level of customer service quality. She is an excellent professional sales person and I hope to be able to work with her again in the future. More
First off let me say that all vehicles are such sensitive and highly important pieces of transportation but they're also more than that, they can be the barrier between life and death so it's the utmost impo and highly important pieces of transportation but they're also more than that, they can be the barrier between life and death so it's the utmost importance that we can feel motivated, encouraged and prioritize the needs of our vehicles while maintaining safe driving etiquette. When I went to this dealership for service on my Versa, I left feeling proud to be a Nissan driver and I feel safe because they inspected my car for free and gave it a wash for free too all with Godspeed. It's those feelings that carry on with you on the road and it makes a difference most people don't think about. If I think anything whatsoever is wrong with my car then I also know I have a wonderful dealership to take it too for service without having to worry about some other problem showing up under the radar. By taking care of your car, you're taking care of your life and the lives of others around you. They're prices also helped me feel more inclined to visiting there more. Fred Haas Nissan, THANK YOU for outstanding service. More
I purchased a used Chevrolet Colorado at Fred Haas Nissan. I had great experience dealing with Nacho Lopez, he was very friendly and did not try to pressure me. I did have to haggle to get the price w Nissan. I had great experience dealing with Nacho Lopez, he was very friendly and did not try to pressure me. I did have to haggle to get the price where I wanted with my trade-in, but that is expected. I thought I had an issue with my AC a few weeks after I had the truck. I took it in and they were happy to look at it for free even though it did not come with any kind of warranty. It turned out, it was something I was doing wrong, and nothing was wrong with the truck. I would give them my business again if the time comes. More
I called for info on a 7500 mile factory level one service for my new Versa. I was told it was 59.99 plus tax and I made an appointment for today, It cost me 68.54 plus tax. I was told it would tak service for my new Versa. I was told it was 59.99 plus tax and I made an appointment for today, It cost me 68.54 plus tax. I was told it would take about 45-1 hour to do. I arrived about 7:40 am and it took 3 hours and I had an appointment for 8 am Saturday Aug. 3, 2013. The service was supposed to have a tire rotation, but I couldn't tell if it was done. It wasn't marked as done on my paperwork. They washed my car for free, Whoo Hoo. They vacuumed my car, but a piece of trash that was on the floor, was just set up on my front seat and left there. My service adviser Michael was very nice, polite and knowledgeable. No one came out in the 3 hour period and gave me an update. I bought this car from Fred Haas in April 2013 and this was my first visit to their service department. Wow, I just wonder how people coming in for service work are treated if they bought their car at another dealer. I've made 3 payments and have a long time to go. Will it always be like this? rickygbell@sbcglobal.net Invoice #29974, More
sales person name kerry smith is friendly n soft spoken guy try his all efforts to satified us n he try to make the deal in a way we like thanks to kerry smith guy try his all efforts to satified us n he try to make the deal in a way we like thanks to kerry smith More
I had a great experience at this dealership. I highly recommend you work Kyle Barkley in internet sales. I would try to contact him through their website and setup an appointment with him instead of jus recommend you work Kyle Barkley in internet sales. I would try to contact him through their website and setup an appointment with him instead of just dropping in. Kyle was able to give my wife and I a test drive of a couple models, answer our questions, and show us some features of the cars. He did so in a very low pressure way. I was looking at Honda, Toyota and Nissan, over a few week period. During this time Kyle was always very responsive to my emails and txt message questions. If I didn't ask a question for a few days, he'd just leave me a txt or email checking on me. When I started to get really serious about the Nissan, and it came time to negotiate, it took some work but I feel we came to deal that both the dealership and I were happy with. I did use the 'Plan D' option, so there wasn't a lot of wiggle room (google it if you don't know what I'm talking about / find out if you apply). Also, this dealership offered me $500 more for my trade-in than the next highest dealership, and this was without me having to push. When it came time to sit down with the finance person, I was worried about all the stories you read about how the deal you thought you made all of a sudden changes, but those fears turned out to be unfounded. They did try to sell me on an extended warranty (I passed but might get it later). What was really impressive was they'd told me a ballpark rate to expect (going through Nissan financing). But in the end, without me having to even ask, they came in a lot lower than what I was expecting. I encourage anyone to shop around; that's part of how you get a good deal, but I would recommend to anyone (friends and family included) that they start and end at this dealership. More
I was buying my first car and wanted my car to be amazing. Farzad made the process of purchasing my car an amazing one. He gave me a great quote and helped me pick the right car. He also helped me pi amazing. Farzad made the process of purchasing my car an amazing one. He gave me a great quote and helped me pick the right car. He also helped me pick the right finance package and Rene guided me with the best finance options available. I now drive a Nissan Altima SL and I love it thanks to Fred Haas Nissan. Thanks Farzad for helping me buy this amazing car. More
Kerry helped me get the truck I wanted and a fair price . He didnt give up on me when I lost hope . They all helped me out when everyone could not . Will buy again and please if you looking for a new car or He didnt give up on me when I lost hope . They all helped me out when everyone could not . Will buy again and please if you looking for a new car or used car see Kerry smith . He will work hard for you to get you in a nice car .. Going to fred haas nissan was the best thing I ever did, they treated me with respect and not pushy but encouraging to keep hope .. More