Fred Beans Ford of Exton

Worst Buying Experience Ever! !! Vehicle was filthy and wasn't even taken through the shop for a thorough inspection. I spent two hours waiting for these guys to get my deal clos !! Vehicle was filthy and wasn't even taken through the shop for a thorough inspection. I spent two hours waiting for these guys to get my deal closed and even after walking around the vehicle with the sales guy.......he never once offered to have the vehicle taken to the wash bay or recon department. Nothing. Of course after the sale, they offered to send me a little something to help with the cost of having the vehicle cleaned up. A $25.00 freakin' gift card! I purchased an extended warranty but decided to cancel it after two months. I hounded these SOBs for two straight weeks to get that warranty canceled to no avail. I ended up canceling it myself. Poor customer relations, poor communications and very poor follow-up with regards to my concerns. Arrogance, entitlement and laziness to be in full supply at Bean's of Exton. Never, ever again! More

Had a great experience at Fred Beans. Great staff and salespeople. We used Eli to purchase. He was knowledgeable and easy to work with. Great staff and salespeople. We used Eli to purchase. He was knowledgeable and easy to work with. More

I had a great experience. Salesman, Joe, received me and showed me a car I was interested in. I wanted to check out a Ford Escape. He was pretty straight forward and made sure that I had a good experience. showed me a car I was interested in. I wanted to check out a Ford Escape. He was pretty straight forward and made sure that I had a good experience. Staff was short, but he checked on us. I don't remember the business managers name, but she also did good. She didn't try to pressure me into buying more things. She made the process really easy, and explained everything. They didn't lie or try to trick me. I'm glad I did my business here. More

All of the staff is so friendly and welcoming! Especially the service department. Always honest and straight forward with you. My family and I will always buy and service our vehicles from this dealership. the service department. Always honest and straight forward with you. My family and I will always buy and service our vehicles from this dealership. More

RUDE SALES MANAGER General Sales Manager Frank Levine should take a lesson from his salesman Joe in being professional!! Made a second trip there to hopefully make a de General Sales Manager Frank Levine should take a lesson from his salesman Joe in being professional!! Made a second trip there to hopefully make a deal with our trade-in and purchase a new vehicle, only for him not to come out of his office for a second time. Guess he thought it was a big joke sitting there behind the glass window, because he could be overheard laughing when our offer was made. Time to go back to school Frank & learn some manners when dealing with people who are ready to spend money, rude and unprofessional on your part. We will take our business elsewhere and definitely will not be recommending this Ford dealership to anyone in the future. More

Unexpected Leasing Experience Buying a vehicle can be stressful and frustrating but buying at Sloan Ford proves otherwise. They offered me a great price compared to their competiti Buying a vehicle can be stressful and frustrating but buying at Sloan Ford proves otherwise. They offered me a great price compared to their competition and didn't play any of the usual dealer games. It was a very unexpected and enjoyable experience. I started working with Ben Eckert via email and text then Ed Moran when I visited the dealership. I want to highlight Ed Moran and the incredible service he provided from beginning to end. He was very thorough with explaining all the details, obtained the information I requested and was very attentive to everyone’s needs. The whole time Ed was polite, professional, understanding and funny. At no point did I feel we were being pressured into making a final decision. I was very appreciative of Ed and glad that he was our product specialist. I hope he stays around when we’re ready to buy or lease again. Ed was truly the reason I came back. The entire staff at Sloan was friendly and willing to help out if Ed needed any assistance. It was refreshing to see this type of teamwork at a dealership. When it came time to complete the transaction Michelle Scott was a pleasure to work with. She answered all my questions and made the process painless. Whether you're looking for a new or used vehicle try Sloan Ford in Exton for a wonderful experience. More

Great" No Hassle "Salesman I saw my next car on truecar,com which lead me to sloan foad. Went to sloan to check over the car. James came out ask if i was ready to test drive it. I saw my next car on truecar,com which lead me to sloan foad. Went to sloan to check over the car. James came out ask if i was ready to test drive it. as if he knew i wanted this car. Lol.The process was a little long but James was always checking in on us. He was polite,friendly,very professional and courteous, even offer to buy us something to eat while we was waiting for the paperwork .Thanks James for everything now I'm Loving my new car. More

Great Car, properly priced and well described I needed a car in a hurry as the transmission on my 2001 Buick LeSabre died after 184,000 miles. I checked Cars.com and found a 2004 LeSabre with 113 I needed a car in a hurry as the transmission on my 2001 Buick LeSabre died after 184,000 miles. I checked Cars.com and found a 2004 LeSabre with 113,000 miles and bought it that day. The staff was efficient, friendly and effective in making the purchase effortless. The price was reduced to an extremely fair price due to my veteran status and senior age (72). The Sloan folks are top drawer. I can't evaluate the service department as all I did was buy a car. More

Just leased another new Edge! Just leased another Edge from Sloan. I really liked dealing with Ron Bannister. His low key, no pressure approach to sales is refreshing to say the le Just leased another Edge from Sloan. I really liked dealing with Ron Bannister. His low key, no pressure approach to sales is refreshing to say the least. They did not have the color that I wanted so Ron looked around the area for what I wanted, no problem. I liked my experience so much, My wife is now looking to buy a new Fusion Hybrid from with Ron as her salesman. More

5th purchase! I've have bought several cars here and have always felt like i've been treated fairly every time. They allowed me to take my latest purchase off the l I've have bought several cars here and have always felt like i've been treated fairly every time. They allowed me to take my latest purchase off the lot for a personal inspection w my mechanic. Thank you Sloan Ford!! More