Fred Beans Chrysler Dodge Jeep Ram
Dolyestown, PA
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43 Reviews of Fred Beans Chrysler Dodge Jeep Ram
As a follow-up to my March 8, 2024 review: After having my car serviced at Fred Beans Jeep for new brakes and a water pump replacement, my car was returned to me with minor front end damage. After speaking my car serviced at Fred Beans Jeep for new brakes and a water pump replacement, my car was returned to me with minor front end damage. After speaking to GM Jeffrey Reed, he took accountability and offered to make the repair. I am happy that we were able to get this issue resolved. I have always been happy with the service provided by the Fred Beans family of dealerships for my day and collectible Chevrolet and Jeep vehicles. This is a great example of how a dealership provides outstanding customer service! More
Great experience with Jason and Sales manager! I did not really planed on getting this gorgeous 2021 Dodge Challenger R/T Scat Pack - I have always considered myself Lexus, BMW and Audi guy. Car w I did not really planed on getting this gorgeous 2021 Dodge Challenger R/T Scat Pack - I have always considered myself Lexus, BMW and Audi guy. Car was detailed before I drove an hour to see it. Team was accommodating and also understanding towards my picky requests. Before I came over to Doylestown, I requested detailed pictures of specific areas - Jason submitted them to me within minutes! It is also worth to mention that Jason stayed 4 hours over his working shift to accommodate me and facilitate the sale. When I visited Kelly Dodge in Allentown several times in the past - they were not interested in selling any cars. Experience at Fred Beans in Doylestown was totally opposite - sales team was not pushy and I was left alone with the vehicle to make a decision. Thank you for a great experience and I hope the car operation will be trouble free for years to come! More
My family purchased a 2021 a Chrysler Pacifica Hybrid in February 2021. Less than a year into ownership, the engine is making an awful grinding sound, so much so we are afraid to even drive it. Fred Beans t February 2021. Less than a year into ownership, the engine is making an awful grinding sound, so much so we are afraid to even drive it. Fred Beans told us they were booked for over a month in advance and wouldn’t be able to help us but we could drop the car off. However, they wouldn’t even give us a loaner car until they are able to look at it. That would leave us without a car for over a month. This is an 11 month old car with a severe grinding noise in the engine. If we take it anywhere else outside of Chrysler, it voids the warranty. We are afraid to drive it as is because what If driving makes the issue worse? Then what? I have never been so disgusted by customer service. This car is virtually brand new. This dealership will take your money for a car, but don’t expect any type of customer service after they have your money. More
Kudos to Bob Mitchell for being an example of what a decent auto sales person should be! Bob was great with giving me advice as well as advising me on what to ask and look out for at another dealer I wa decent auto sales person should be! Bob was great with giving me advice as well as advising me on what to ask and look out for at another dealer I was actively pursuing a car at. His guidance was spot on as the other dealer showed their true colors when they sold the car I had a deposit on within 18 hours if me seeing it! Although I found and purchased my vehicle elsewhere (only because Bob's inventory did not have what I needed) I know that when my husband it's ready for his next vehicle in a few months, Bob will be the one we contact. Thank you Bob for being who you are. More
Easy, Excellent and Satisfying Ryan Archibald was friendly, informative and great to work with. Made my first jeep purchase experience a positive and enjoyable one. It was nice to w Ryan Archibald was friendly, informative and great to work with. Made my first jeep purchase experience a positive and enjoyable one. It was nice to walk into a dealership and walk out with the vehicle I wanted to buy. More
Service and recall Fred Bean Dodge did a great job and help trouble shoot a few issues I was having with my Durango. I would go back for additional service work at this Fred Bean Dodge did a great job and help trouble shoot a few issues I was having with my Durango. I would go back for additional service work at this dealership. More
Excellent Experience I worked with Ryan on finding the right Jeep for me. He was very knowledgeable and helpful, and provided excellent service. I’ve bought a few cars ove I worked with Ryan on finding the right Jeep for me. He was very knowledgeable and helpful, and provided excellent service. I’ve bought a few cars over the years and this was by far the easiest. More
Got dodge challenger GT from the dealer There are super cool. Mainly Andrew Clark, the sales guy is excellent at his job. They can match your price and features. Check them out There are super cool. Mainly Andrew Clark, the sales guy is excellent at his job. They can match your price and features. Check them out More
Respectful My time was respected. I walked in at 5:05pm to look at a Trailhawk. I drove 2 different vehicles looked at 2 more traded my vehicle after the apprais My time was respected. I walked in at 5:05pm to look at a Trailhawk. I drove 2 different vehicles looked at 2 more traded my vehicle after the appraisal financed the vehicle and was out of your showroom at 830pm. Our salesman was great. More
Excellent customer service From friendly personalities to an easy going application process, everyone was willing and happy to accommodate us. And they did! We were not disappoi From friendly personalities to an easy going application process, everyone was willing and happy to accommodate us. And they did! We were not disappointed with a single thing and Ryan A and Adam really went out of their ways to ensure this. More