Fred Anderson Toyota - Service Center

During my scheduled 115K service for my Toyota Camry, I received a call that my tires need to be changed. After learning how much it would cost at the dealership (more than $600), I said: Thank you, but I' received a call that my tires need to be changed. After learning how much it would cost at the dealership (more than $600), I said: Thank you, but I'll try to find a cheaper place. When I picked up my car on Friday night, I could not drive it. It was vibrating and shaking so badly that I had to get off the highway to check the tires. The car was absolutely unbalanced. I tried to talk to the Service Manager, Gary Soucy, and express my concern that my car was released in this condition. His reply was that my car seemed to be unbalanced and the service department does not check the car after tire rotation. Here are my questions: Why should I bring my car back to Fred Anderson Toyota if they are not responsible for the final product of their service? How could I call this service professional if before service my car ran smoothly and needed just an oil change and after service I could not drive it at all? Will it be safe to drive a car after Fred Anderson Toyota’s service? While the overall team is friendly and it is convenient to schedule a service appointment, the trust and safety concerns outweigh any other convenience. By the way, I did change tires for $357 the very next morning and my car is running great now. More

Truly outstanding service. I have brought my car to Fred Anderson Toyota numerous times for service, and the entire team "gets it". The pricing is fair, the wait time is minimal, and their state of the art Anderson Toyota numerous times for service, and the entire team "gets it". The pricing is fair, the wait time is minimal, and their state of the art facility is truly amazing. I recommend them with enthusiasm...... More