326 Reviews of Fred Anderson Toyota - Service Center
I received the best auto-care, Eddy Dealer’s Choice Auto Glass Rep at Fred Anderson Toyota located in Raleigh NC, Glenwood Avenue location. He diagnosed and installed my vehicle’s windshield professionally. Glass Rep at Fred Anderson Toyota located in Raleigh NC, Glenwood Avenue location. He diagnosed and installed my vehicle’s windshield professionally. He also assisted me with auto insurance claim.Friendly courteous crew, eager to help you keep your car in tip top shape. Christopher Yarborough is an outstanding service assistant. He hit the ball out of the park with his attention to detail. Thank you guys. More
Good customer service, spacious and clean waiting area. Nice to have water available for customers, though an on demand cold water station would be a nice addition rather than rely solely on bottled water. Nice to have water available for customers, though an on demand cold water station would be a nice addition rather than rely solely on bottled water. More
Fred Anderson Toyota not only is a great place to buy a car, but their service department is tops! car, but their service department is tops! More
Dylan in service department provided excellent service. Explained everything clearly and patiently, was very respectful and polite. I appreciated the communication. Explained everything clearly and patiently, was very respectful and polite. I appreciated the communication. More
Things like Fred Anderson Lifetime oil and 50k miles benefit only applies if you are perfect with every schedule maintenance visit. Disappointing there is little forgiveness or comms. Having a 8 yr old benefit only applies if you are perfect with every schedule maintenance visit. Disappointing there is little forgiveness or comms. Having a 8 yr old low mileage vehicle ( < 6.5k/yr)I feel nickel and dimed and tried to be upsold to for every little thing. At the same time getting texted to sell it back to them when I bring in for service. I guess that’s the approach now - make as much money as u can. Honest conversation about true service needs versus reading the Toyota service manual would be a better experience. More
It was my first time here and was extremely impressed with the level of professionalism and courtesy. I will definitely be back either to service my vehicle and buy a new one. with the level of professionalism and courtesy. I will definitely be back either to service my vehicle and buy a new one. More
Received excellent customer service at today's service appointment with Hannah K. She kept me informed at every step and was very clear on timing, cost, and expectations throughout. Much better today appointment with Hannah K. She kept me informed at every step and was very clear on timing, cost, and expectations throughout. Much better today than I have experienced at past appointments. More
Awful visit, 2 hour wait despite appointment. No service provided bc ‘shop backed up’. Got my vehicle back and left. Stuck now w ‘maintenance required’ message on my screen. Honesty zero stars fo No service provided bc ‘shop backed up’. Got my vehicle back and left. Stuck now w ‘maintenance required’ message on my screen. Honesty zero stars for this visit. Always well taken care of in the past. New ownership, deported technicians, what’s up Fred Anderson? Get service elsewhere until they fix their issues. More