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Fred Anderson Toyota of Charleston - Service Center
Charleston, SC
311 Reviews
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311 Reviews of Fred Anderson Toyota of Charleston - Service Center
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December 24, 2015
Going to a Spa! Chris Mitchell was great and so was the finance manager. Traveled around South Carolina looking for a car, logged over 300 miles and didn't realized t Chris Mitchell was great and so was the finance manager. Traveled around South Carolina looking for a car, logged over 300 miles and didn't realized that a great dealership is right in my back yard. More
by kiasoulforsade2012
Employees Worked With
Chris Mitchell
December 23, 2015
After Sale Support I purchased a 2015 Toyota Tacoma SR5/Pre-Runner from Fred Anderson Toyota of Charleston. After two months, I contact my original agent (Mark Searcy) w I purchased a 2015 Toyota Tacoma SR5/Pre-Runner from Fred Anderson Toyota of Charleston. After two months, I contact my original agent (Mark Searcy) with an equipment replacment problem. He assisted me in less than 2 hours and resolved the problem. Bottom Line: This dealership continues to provide top of the line, after sales support! Thanks! More
by ToyotaTacoma2015Customer
Employees Worked With
Mark Searcy
November 24, 2015
Good Work He was friendly helpful and knowledgable. Got me into a Toyota Camry 2016 from a 2007 Camry at a very good rate! You guy have the best service He was friendly helpful and knowledgable. Got me into a Toyota Camry 2016 from a 2007 Camry at a very good rate! You guy have the best service More
by Jazz
Employees Worked With
Eddie Nuttall, Shane Underwood
November 19, 2015
Great Expereience We had a great experience. We came into the dealership to end a lease with Toyota and to trade in an older Toyota to help buy out the lease. Because w We had a great experience. We came into the dealership to end a lease with Toyota and to trade in an older Toyota to help buy out the lease. Because we originally initiated the lease in Virginia, we had some complications because Toyota Leasing is only at the Lexus Dealerships in South Carolina to finalize the paperwork. That was proving to be a nightmare. We came by Fred Anderson’s and Joey Johnson was there and said that maybe they could help, and they did. We got the lease portion taken care of and then gave us a better deal on our Camry trade-in than CarMax. Joey stayed through the whole process while we were working with the Finance Dept. Joey was very courteous, helpful and friendly. More
by Das
Employees Worked With
Joey Johnson
September 21, 2015
Best Service I have ever had at. Dealership My daughter's 2007 Toyota Prius had a tail light out when I went to visit her this weekend at The Citadel. Of course with her first free all day Satur My daughter's 2007 Toyota Prius had a tail light out when I went to visit her this weekend at The Citadel. Of course with her first free all day Saturday leave she did not want to spend it getting her car repaired. We went to Fred Anderson Toyota Saturday morning about 10 AM on September 19, 2015. Chivas did the work himself and had us in and out in less than 10 minutes. And the parts department gave us the bulb free (sorry I did not get his name). $0 was my bill! Best experience I have ever had. This is definitely a dealership I will return to in the future! And I'm sharing this on our Citadel Facebook pages to hopefully send more praises the dealership's way! ?????? More
by Lulu
August 12, 2015
Don't Buy a Used Car from them I have had my car for close to a year and a half. I was talked into the 3 year bumper to bumper warranty by the finance manager. It was almost as if s I have had my car for close to a year and a half. I was talked into the 3 year bumper to bumper warranty by the finance manager. It was almost as if she preyed upon me due to my situation. I am younger and had to finance the car for some time. When I originally stated no to the warranty I was given the response, " You do not want to have to make the payment and possibly have to make repairs at the same time" , so I agreed. Needless to say since I have purchased the car quite a few things have not been covered for example an "Oil Pan Gasket", and was told it would be a cost of $448, plus what other service has been done. When I purchased the car I didn't believe that I was going to have already shelled out 3 months worth of car payments for services, that should have been caught at the time of sale or covered under a warranty that was forced upon me. If you happen to find yourself buying a used car from them do yourself a favor and either go someplace else or do not let them talk you into the warranty. More
by Displeased Thompson
August 09, 2015
Appalled! Negligent service team left soda bottle in engine I've always been impressed with the attentive assistance of your service agents, and Dana was friendly and helpful. However when I noticed a clicking I've always been impressed with the attentive assistance of your service agents, and Dana was friendly and helpful. However when I noticed a clicking sound in my engine yesterday after my 10k maintenance on the 2015 Tacoma I purchased from Fred Anderson Toyota of Charleston and discovered a melted Mountain Dew bottle lodged beneath the oil filter, all I can say is that I'm appalled. How this was missed in the service checklist shows complete negligence and unprofessionalism, and since there is oil spilling into the pan and onto the sidewalk, it has obviously damaged the new car that I purchased from your dealership as a direct result. Since I arrived home from my appointment on Saturday after your service department had closed, I'm also now doubly inconvenienced in waiting until Monday to resolve this issue and have to drive the car that is leaking oil all the way back (or have it towed). I'm beyond disappointed in your service and most of all very concerned about the longterm affects on my new truck. I sincerely hope Fred Anderson of Charleston can make this right and look forward to hearing from the general manager as soon as possible so that I can modify this one-star review and report on how this unfortunate mistake is made right. More
by johnm
Employees Worked With
Dana Lee
August 09, 2015
I got a nice car from Fred Toyota Very nice service to help me find perfect car and get lease. The car is exactly what I want. Good quality of sevice. Thank you. Very nice service to help me find perfect car and get lease. The car is exactly what I want. Good quality of sevice. Thank you. More
by Yong
July 28, 2015
A Wonderful Experience! I went to Fred Anderson Toyota of Charleston for service. Shelly Jenkins was very friendly and helpful. She handled my concerns and kept me informed I went to Fred Anderson Toyota of Charleston for service. Shelly Jenkins was very friendly and helpful. She handled my concerns and kept me informed along the way. Heather finished up my appointment, as the needed to keep my car overnight. I was given a rental for the day. My service appointment was 5-star. I would recommend this department highly. They asked me if I'd like to trade-in my Corolla, as it was a vehicle they would like for their used lot. I was a bit skeptical and told them I would hear them out. Chuck listened to what I needed in order to make a deal. He was very professional. After we were able to negotiate a deal, I was introduced to Blake. He was very knowledgeable and made the paperwork a quick, bearable process. I will return to see Chuck for my next vehicle and will recommend him to my friends. More
by Todd
May 02, 2015
Just bought my second Toyota from Fred Anderson! I went in for an oil change on my Tundra (which I truly LOVE!!!) To keep myself occupied, I decided to walk around the parking lot. Next thing I know I went in for an oil change on my Tundra (which I truly LOVE!!!) To keep myself occupied, I decided to walk around the parking lot. Next thing I know I'm looking at this beautiful Toyota Avalon. Believe me, I was not in the market for a car by any means. I must've looked pretty impressed because here comes a salesman. My usual response would be "oh no" but the fellow looked nice enough. I told him I was just walking around while I had the truck serviced. He said OK, but said he'd just show me the car to pass the time. Next thing I know, I'm buying a 2014 Avalon! What a gorgeous machine. And my sales rep, Chris Mitchell was completely no pressure. He took me in to work with Alecia, who, for the second time, was a completely relaxed, straightforward business manager. When I came out of the sales office, there was Andy Miller, looking for me to tell me my truck was ready. He kidded me about ending up buying another car. I checked out with Leroy Jones, my service adviser. Both of those service department gentlemen are top notch, and in a very tough profession. They always treat me with respect and greet me with a smile! The staff at Fred Anderson treats me like a friend. Awesome business in every way! More
by nanstoys
