Fred Anderson Toyota of Charleston - Service Center

My new car Jonathan my salesman was great. He was very friendly and helped me get the exact car I wanted with everything I wanted on it. He was such a gentleman Jonathan my salesman was great. He was very friendly and helped me get the exact car I wanted with everything I wanted on it. He was such a gentleman he held the bush for me and my daughter,so we wouldn't get hit by it. It was a great experience and he made it easy and quick. I LOVE MY NEW HIGHLANDER. THANKS SO MUCH JONATHAN!!!!! More

Fast, efficient, friendly service! Brought my car in for 10,000 and they had me out of the door in less time than quoted. Really appreciate the promptness! Brought my car in for 10,000 and they had me out of the door in less time than quoted. Really appreciate the promptness! More

First Class Service If you want first class service use Fred Anderson Toyota. Last year bought a used Toyota Highland in N. Charleston Toyota because Fred Anderson d If you want first class service use Fred Anderson Toyota. Last year bought a used Toyota Highland in N. Charleston Toyota because Fred Anderson didn't have one available & tried there service department in N Charleston one time. Once again was not happy with N Charleston Toyota! Then this week went back to Fred Anderson & received great service, been using this dealership for the last 25 years. More

Routine maintenance was easy to schedule. When I brought my car in at the scheduled time, I was immediately taken care of by a service associate & the work was complete was easy to schedule. When I brought my car in at the scheduled time, I was immediately taken care of by a service associate & the work was completed in a timely manner. The waiting area is comfortable & comfortable, & the whole experience was very problem-free. More

Excellent Service My service tech was Josh Wood and I was taken care of quickly and can't be happier with the service I received. Will definitely return for service. My service tech was Josh Wood and I was taken care of quickly and can't be happier with the service I received. Will definitely return for service. More

1st service If the other required services go as easy as this one, I will definitely continue. It was quick and easy and very accommodating. The energy and enthus If the other required services go as easy as this one, I will definitely continue. It was quick and easy and very accommodating. The energy and enthusiasm was off the chart! Good job Chivas! More

Terrible customer service I bought my car from them used. It was less than a year old. After about six months the power locks on my door stopped working. I was told it would co I bought my car from them used. It was less than a year old. After about six months the power locks on my door stopped working. I was told it would cost me almost $600 to fix it. My car isn't even two years old and I have a $600 repair on it. You can imagine I was pretty upset about it. After hearing that news I was told they charged me for a tire rotation when I repeatedly told them I just got new tires and I didn't need it. The woman at the desk was very nice and helpful so I'm thankful to her. The car I received has so many problems and Fred Anderson is less than willing to fix them. I've seriously considered selling my car even if I'm upside down on it just to get away from this horrible dealership. Every time I try to contact the manager it goes to voicemail and he has yet to answer my phone calls. More

Great price and excellent customer service Went in to have a recall completed on my 10 year old Camry. Was looking at the new Camry's to see how they have changed and Brent came out to help me Went in to have a recall completed on my 10 year old Camry. Was looking at the new Camry's to see how they have changed and Brent came out to help me. I didn't go in with the intention of buying , but Brent listened to what I would want if I did buy, and guess what - I ended up trading my Camry in on a new one and received an excellent deal. More

Treated like a VIP I am on my third Prius from Fred Anderson! I leased the most recent one from Tonya Walker, and she was fantastic!..... and very helpful months lat I am on my third Prius from Fred Anderson! I leased the most recent one from Tonya Walker, and she was fantastic!..... and very helpful months later when there was a small paperwork glich. She took care of it immediately and got back to me to tell me all was ok. Leroy Jones leased me my first Prius and sold me on FA and Prius!! Now he gives me VIP treatment every time I come in for service! More

PHENOMENAL! ! AWESOME!! I can't say enough about Tonya Walker. She is Awesome! Extremely knowledgeable, courteous, pleasant and always professional. I was at the Dealer I can't say enough about Tonya Walker. She is Awesome! Extremely knowledgeable, courteous, pleasant and always professional. I was at the Dealership for routine checkup on my leased '13 Camry. The lease was ending this September. I wandered over and thought I would talk about the end lease etc. Tonya was my Salesperson . Well.....I ended up buying a '16 Camry!!!- Never once did I feel pushed into anything. Tonya listened to my concerns and answered any and all questions that I had. She always knew the answers!! I really felt that she cared about me and my car buying experience. Thank you Tonya and thank YOU Fred Anderson Toyota for having such a fantastic Salesperson working for you! More