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Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.4
311 Reviews

311 Reviews of Fred Anderson Toyota of Charleston - Service Center

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April 27, 2017

Maintenance Really convenient and accomodating. Always very friendly. Explained in depth all that went into my car's service and when to return. Would highly reco More

by brit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Jenkins
Apr 28, 2017 -

Fred Anderson Toyota of Charleston responded

Brit, thank you so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team was very friendly and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Awesome I love them because they care, very helpful. I would recommend anybody to go there and buy a car. Eddie is my favorite financial guy. Awesome work More

by Ieashya Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Nuttall, Regina Wescott
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for your feedback, Leashya. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Eddie. Please let us know if we can ever help you in the future. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Scheduled service Service rep was very helpful. He is very knowledgeable of the Toyota vehicles. He is courteous and willing to take the time to answer all of your ques More

by Buddy 61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Nicely
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thanks for your outstanding review! We're glad to hear that our team was very helpful and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Scratch on new car Purchased a new Corolla from Fred Anderson after we came home I noticed a small scratch on the passenger back panel. I called our salesman Mark Searcy More

by Mini buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Searcy
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Mark made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

February 16, 2017

Best customer service!!! Fred Anderson Toyota is my favorite. I look forward to taking my car in because they always treat me so well. When you go, ask for Chivas Porter. He i More

by CLN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chivas Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chivas Porter
Feb 16, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Chivas and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 28, 2017

Best service dpt Clean, professional, courteous and on time. What more can you ask? I was totally pleased from the moment I walked thru the door from start to finish. More

by Jack Smythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wood?
Jan 30, 2017 -

Fred Anderson Toyota of Charleston responded

Jack, thank you for sharing this great feedback with us. We feel our service department is what makes Fred Anderson Toyota of Charleston special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 19, 2017

Scheduled maintenance We have been customers here for about 12 years. We have bought two cars and have had our maintenance service done here. A friendly, helpful, courteous More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wood
Jan 20, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last twelve years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 13, 2017

Service Department Review They were able to complete the service quickly and all of the people that I spoke to were courteous and informed. They were able to complete my servi More

by David 48484848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Gerhard
Jan 17, 2017 -

Fred Anderson Toyota of Charleston responded

Thanks for the great feedback! I am pleased that our staff was able to provide you with a quick service experience. Please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

January 13, 2017

Great service EverytimeI walk through the door the entire staff is always so helpful and attentive to all of my needs. I always enjoy my experience with Fred Anders More

by Burdick787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew honeycutt, Mark Searcy
Jan 17, 2017 -

Fred Anderson Toyota of Charleston responded

Thank you so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and attentive during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

December 09, 2016

Another Fantastic Visit. I've used Fred Anderson service center for my vehicles since I've moved to Charleston. Everyone in the department is friendly and works to get any iss More

by DRegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2016 -

Fred Anderson Toyota of Charleston responded

Thanks for the great feedback! Glad to hear that you are consistently impressed with the service we offer here at Fred Anderson Toyota of Charleston. If there is anything more we can do for you please come back and see us any time! Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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