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Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.4
311 Reviews

311 Reviews of Fred Anderson Toyota of Charleston - Service Center

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June 05, 2018

Awesome service Great staff, only place in Charleston I would go! Don’t waste your time any where else. Thanks Blake and Eric for the good experience. Also, my co-wor More

by 11112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Fred Anderson Toyota of Charleston responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day here at Fred Anderson Toyota of Charleston. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 01, 2018

Customer Service Shane Nausley is absolutely amazing. Great customer service and knowledge is helpful . Shane is the reason why I come back every time single time, ju More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Nausley
Jun 03, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fred Anderson Toyota of Charleston! If there is anything else we can do for you, please feel free to give us a call. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 31, 2018

Both Chevis in Service and Blake Dunn in Sales are rockstars Both Chevis in Service and Blake Dunn in Sales are rock stars and I would highly recommend them both for either your Service or Sales needs! ! ! ! ! ! More

by Mtpbabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chivas Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chivas Porter
May 31, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fred Anderson Toyota of Charleston! If there is anything else we can do for you, please feel free to give us a call. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 25, 2018

Best customer service I have ever had at a car dealership My agent, Amy was on top of everything and made me feel things would be taken care of - and she was on top of it all and kept me informed along the wa More

by lcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
May 27, 2018 -

Fred Anderson Toyota of Charleston responded

At Fred Anderson Toyota of Charleston, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 21, 2018

Exceptional!!!! There is an excellent service agent by the name of Mr. Chivas Porter. He’s always professional, honest, friendly, and trustworthy. He comes highly rec More

by Sweetie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chivas Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Fred Anderson Toyota of Charleston responded

At Fred Anderson Toyota of Charleston, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 19, 2018

Professional Service Professional service done in a timely manner. Courteous personnel, nice waiting room. Price was outstanding, I would recommend this dealership to More

by Chuck'N'On!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for the great review! Please come visit us here at Fred Anderson Toyota of Charleston if you need anything else, be it service or sales. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 09, 2018

Professional I have used Leroy as my service tech for several years and have always been treated so well by him and would never go anywhere else for service. More

by Stuart A Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Jones Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Fred Anderson Toyota of Charleston responded

Reviews like yours are truly a breath of fresh air! Leroy is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 14, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business here at Fred Anderson Toyota. I will be sure to share your feedback with Leroy. Please let us know if we can ever help you in the future. Best, Fred Anderson Toyota Team

May 01, 2018

This place knows how to impress a customer Friendly, knowledgeable associates (we worked with Steve in the repair department). Quick diagnosis and repair estimate. No pressure to repair or purc More

by Sienna owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Goodrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Fred Anderson Toyota of Charleston responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

April 27, 2018

Excellent Service My service advisor, Chivas, was professional, friendly and delivered excellent service. He valued my time, and that alone is worth a million dollars More

by i Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chivas Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Fred Anderson Toyota of Charleston responded

Reviews like yours are truly a breath of fresh air! Chivas is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

April 18, 2018

Great service here made up for bad service elsewhere I bought my 2018 Toyota Prius in another city at a dealership where the service and followup resulted in a truly unpleasant experience. The Fred Ande More

by Mimas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Goodrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lindsey
Apr 19, 2018 -

Fred Anderson Toyota of Charleston responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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