Fred Anderson Toyota of Charleston - Service Center

Dynamic Dominique Did Good! I have been living 78 years, so I have seen a thing or two!! Fred Anderson Toyota of Charleston, on Savannah Highway, is at the top of their game! I have been living 78 years, so I have seen a thing or two!! Fred Anderson Toyota of Charleston, on Savannah Highway, is at the top of their game! More

Great customer service! Shawn Wilcox took up all the time needed to explain what service my vehicle required. He was professional, polite and informative. I've never had a Shawn Wilcox took up all the time needed to explain what service my vehicle required. He was professional, polite and informative. I've never had a bad experience at this dealership. I've purchased three cars over the course of 10 years and remain a loyal customer. More

Always a great experience! Our service guy (Nico) was great and kept me informed of the progress the entire time without me having to ask. Our service guy (Nico) was great and kept me informed of the progress the entire time without me having to ask. More

Excellent Everyone did a fantastic job. Super nice people here too. Explained everything properly. Both of the Matt’s here at Toyota were fantastic to work with Everyone did a fantastic job. Super nice people here too. Explained everything properly. Both of the Matt’s here at Toyota were fantastic to work with and super nice individuals. Will definitely go to them in the future and love my new car. More

Made things Right Thank you Heather and your team for reaching out when there are issues! You made things right and met all of our needs! You are great at customer serv Thank you Heather and your team for reaching out when there are issues! You made things right and met all of our needs! You are great at customer service! More

Friendliest & most helpful people work here! My cousin was visiting from Canada and needed a 70K service, and I had a recall on my Prius. Both cars needed checked out before taking a trip. We wer My cousin was visiting from Canada and needed a 70K service, and I had a recall on my Prius. Both cars needed checked out before taking a trip. We were greeted and helped by 3 people and given a loaner car because it would take about 5 hours to do everything. We went shopping, to lunch, then back to more shopping and placed bags and hanging clothes in the back. During that 5 hours, we were given updates and callbacks with answers to questions we had. After we returned, checked out with a friendly Jim Bancone and drove the half hour back home, we realized that the hanging bag and some sunglasses were missing. Thinking we had left them in the store, I had the manager running around trying to locate them. About 5:00, English Davis called me to say they had found the items in the back of our loaner. Since we lived so far away, she located Eric Peterson who lived near us, and he agreed most willingly to bring our items over to Mount Pleasant. God bless them both for making retrieval so easy and keeping us from making a second trip back. THAT is service. I won’t buy or service a car anywhere else. Applause also for Steve Rhodes, general manager, for personally arranging our loaner. Don’t go anywhere else for sales or service. These folks care and give personal service to you, not just to your car. More

A great place to do business I appreciate the low-pressure atmosphere, kids play room, and the friendly and helpful service personnel. When we bought the car, it was easy and we n I appreciate the low-pressure atmosphere, kids play room, and the friendly and helpful service personnel. When we bought the car, it was easy and we never felt pressured. They offer excellent service and repair at a fair price. More

Service 2008 Prius Amy in Service was truly exceptional. She knew i had to have my car back by end of day and although the required service was going to be lengthy, she Amy in Service was truly exceptional. She knew i had to have my car back by end of day and although the required service was going to be lengthy, she assured me it would be done. She kept me informed throughout the day on the progress. She was wonderfully to work with. More

Service on my Prius They are professional, clear and precise about what they do. My car is 7 years old and never had a problem. They keep you informed about progress if i They are professional, clear and precise about what they do. My car is 7 years old and never had a problem. They keep you informed about progress if it takes a long time. They make waiting easy because of WIFI, refreshments, comfortable seating and nice restrooms. More

Great Service Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a m Chrissie Rice did a great job explaining options for service and kept me informed about the progress of service during the day. While no one likes a manufacturer's recall, the service department made dealing with it as painless as possible. More