Fred Anderson Toyota of Charleston - Service Center

Awesome people, awesome experience! Very quick intake when I arrived, FRIENDLY and helpful staff (Merissa was my Rep and she was absolutely wonderful). Loved the convenience of the text Very quick intake when I arrived, FRIENDLY and helpful staff (Merissa was my Rep and she was absolutely wonderful). Loved the convenience of the text communication and of course the complimentary to/from Lyft service was very much appreciated. More

Top notch staff I am blessed to work with an awesome staff of people here at Toyota of Charleston. I had my vehicle serviced last week & my service was exceptional. L I am blessed to work with an awesome staff of people here at Toyota of Charleston. I had my vehicle serviced last week & my service was exceptional. Leroy gave me outstanding service & I truly appreciated his efficiency & exceptional service. They're all awesome ! More

Leroy Jones provided great service! He made sure my car was done on time so we could make our scheduled drive to New York. He is very personable and knowledgeable. He made sure my car was done on time so we could make our scheduled drive to New York. He is very personable and knowledgeable. More

Superb Experience Merissa was a superb Service Manager in all regards. She let me know what was being done to my car and the anticipated cost. The Quick Service was m Merissa was a superb Service Manager in all regards. She let me know what was being done to my car and the anticipated cost. The Quick Service was more comprehensive and faster than at a so-called quick service establishment. I was totally satisfied. More

Fast and friendly service Fast and friendly service, thanks for the car wash! Bought brand new Camry Hybrid last year, first free service done. Got free shuttle back home then Fast and friendly service, thanks for the car wash! Bought brand new Camry Hybrid last year, first free service done. Got free shuttle back home then anonether one back to dealership More

Service and repair I have had several trips within a short timeframe for the same issue. David the service manager, spoke to myself and my husband about the issue. He ad I have had several trips within a short timeframe for the same issue. David the service manager, spoke to myself and my husband about the issue. He addressed every concern and made sure we had a rental while the vehicle was in the shop. He updated me frequently. He went above and beyond to be sure we were happy and satisfied. The shop foreman personally worked on the vehicle to be sure it was fixed correctly. These two men are the reason we will continue our business with Fred Anderson. They definitely deserve recognition for a job well done! More

Service Exceptional service from Leroy and his team! Mike was great and helpful upon arrival! Efficient service and great communication.! Will only bring c Exceptional service from Leroy and his team! Mike was great and helpful upon arrival! Efficient service and great communication.! Will only bring car to them! More

Buying a used car The reason for our visit was..we came in for an oil change and as we were waiting we met Amy. We were not looking to trade cars at this time. We wer The reason for our visit was..we came in for an oil change and as we were waiting we met Amy. We were not looking to trade cars at this time. We were happy with our 2009 Venza. We explained the next car we wanted would have Captains's chairs in the second row. That opened the door and Amy's quick response led us to the Sienna. She suggested we walk around the lot and look at some used Sienna's. We were next approached by Chris Jennings. He was such an friendly, informative young man, not pushy but listened to our needs and questions. Because of our age, we were only interested in Used Cars. Sometimes it takes a village to sell and make the experience of buying a great experience and Chris and his team finished the job and we are very please with our used 2018 Sienna. I highly recommend Chris Jennings at Fred Anderson Toyota of Summerville. More

Upholstery Parts On 3/11/2019 I scheduled upholstery repairs at Brendt Brothers. The technician called the parts department at Fred Anderson Toyota to verify the pric On 3/11/2019 I scheduled upholstery repairs at Brendt Brothers. The technician called the parts department at Fred Anderson Toyota to verify the price of the parts that was quoted earlier. At that time the parts tech discovered the price of one of the part was a lot higher than previous quoted. The manager was advised of this mistake but sold the part to me at the original price. That what I call talking the talk and walking the walk. Harry F. More

Excellent Service I had to bring my 2010 Matrix for some recall work, and had excellent service from the time I dropped the vehicle off the night before, until I picked I had to bring my 2010 Matrix for some recall work, and had excellent service from the time I dropped the vehicle off the night before, until I picked it up, from service advisor Patrick N. Job very well done from all. More