Back

Fred Anderson Toyota of Charleston - Service Center

Charleston, SC

4.4
313 Reviews

313 Reviews of Fred Anderson Toyota of Charleston - Service Center

Sort by
July 24, 2019

Efficient This staff is quick, efficient and courteous when you bring your vehicle in for routine maintenance. They understand that we are busy folks trying to More

by Chsnativesince91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim bancone
Jul 24, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to write this great feedback. We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fred Anderson Toyota of Charleston's Service Department. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 20, 2019

Awesome customer service Chrissie was on top of everything with my 4runner. She offered me options and great deals when it came to getting my toyota serviced. Thank you! More

by Jlmatto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice
Jul 22, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to write this review. We are pleased to hear that Chrissie was able to provide an efficient and overall positive experience. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 17, 2019

Great Service Service on my vehicle was completed in a timely, thorough manner. Jim Bancone explained everything about the service visit clearly and concisely. I am More

by A. Maranby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bancone
Jul 22, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 13, 2019

Excellent Customer Service and Value The customer service, communication and follow up was outstanding. We worked with Morgan and Merissa in service and they were both very helpful and a More

by SS2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan and Merissa
Jul 14, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Morgan and Melissa. Please let us know if we can ever help you in the future. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 11, 2019

Quick and Easy Every staff interaction was pleasant and professional. Service was performed rapidly. Customer waiting area is comfortable, with WiFi and power outle More

by dave2564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms English
Jul 14, 2019 -

Fred Anderson Toyota of Charleston responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 05, 2019

Top rate service! Communication. Communication is so important and Jim at Fred Anderson kept me updated. I so appreciate this! Friendliness of staff, quality of serv More

by ADB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bancone
Jul 07, 2019 -

Fred Anderson Toyota of Charleston responded

Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 29, 2019

Service is top notch! The service team quickly attended to all of the surge of customers. Very personable and professional customer service! Great waiting area, and the wo More

by Sailor Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bancone
Jun 30, 2019 -

Fred Anderson Toyota of Charleston responded

Bob, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 28, 2019

Exceptional service at a time of need When the battery in our Prius died after not using our car for several months because of serious illness, we did not know how to resolve the car probl More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice (Asst. Service Mgr.) and Peter - last name unknown to me- (a really smart technician)
Jun 30, 2019 -

Fred Anderson Toyota of Charleston responded

Sharon, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 13, 2019

Great Service Came in for 36000 mile maint. Service was done promptly and with no issues. Chrissie Rice is my "Go To" person. She checked me in quickly, answered al More

by Patty Cakes
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice
Jun 16, 2019 -

Fred Anderson Toyota of Charleston responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to Chrissie. Drive safely. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 10, 2019

Easy service Polite staff. I’m always confident my service is done correctly. If issues arise, they always find me to discuss options available. I trust Fred Ander More

by Ljlittlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2019 -

Fred Anderson Toyota of Charleston responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

...
14
...