Fred Anderson Toyota of Charleston - Service Center

Great Service Service on my vehicle was completed in a timely, thorough manner. Jim Bancone explained everything about the service visit clearly and concisely. I am Service on my vehicle was completed in a timely, thorough manner. Jim Bancone explained everything about the service visit clearly and concisely. I am very pleased with Fred Anderson Toyota, from purchase of the vehicle to the service I have received. More

Excellent Customer Service and Value The customer service, communication and follow up was outstanding. We worked with Morgan and Merissa in service and they were both very helpful and a The customer service, communication and follow up was outstanding. We worked with Morgan and Merissa in service and they were both very helpful and accommodating. . More

Quick and Easy Every staff interaction was pleasant and professional. Service was performed rapidly. Customer waiting area is comfortable, with WiFi and power outle Every staff interaction was pleasant and professional. Service was performed rapidly. Customer waiting area is comfortable, with WiFi and power outlets. Plus there's hot chocolate. More

Top rate service! Communication. Communication is so important and Jim at Fred Anderson kept me updated. I so appreciate this! Friendliness of staff, quality of serv Communication. Communication is so important and Jim at Fred Anderson kept me updated. I so appreciate this! Friendliness of staff, quality of service, I am very pleased with Fred Anderson Toyota!!! More

Service is top notch! The service team quickly attended to all of the surge of customers. Very personable and professional customer service! Great waiting area, and the wo The service team quickly attended to all of the surge of customers. Very personable and professional customer service! Great waiting area, and the work was completed in half the time. Thorough explanation of work performed. What more could anyone want? More

Exceptional service at a time of need When the battery in our Prius died after not using our car for several months because of serious illness, we did not know how to resolve the car probl When the battery in our Prius died after not using our car for several months because of serious illness, we did not know how to resolve the car problem. A tow truck driver we contacted could not start the car to tow it to Anderson Toyota for repair. Chrissie Rice at Anderson Toyota sent a technician to our home to start the car, drive it to Anderson Toyota, replace the battery and send it back to us clean and repaired. This truly exceptional service at a time of need for us was greatly appreciated.. More

Great Service Came in for 36000 mile maint. Service was done promptly and with no issues. Chrissie Rice is my "Go To" person. She checked me in quickly, answered al Came in for 36000 mile maint. Service was done promptly and with no issues. Chrissie Rice is my "Go To" person. She checked me in quickly, answered all my questions, and made sure I was satisfied. More

Easy service Polite staff. I’m always confident my service is done correctly. If issues arise, they always find me to discuss options available. I trust Fred Ander Polite staff. I’m always confident my service is done correctly. If issues arise, they always find me to discuss options available. I trust Fred Anderson Toyota. More

Excellent service! Shane was my service advisor he was very friendly kept me updated on my car and got it done in a timely manner. Definitely will be going back for all Shane was my service advisor he was very friendly kept me updated on my car and got it done in a timely manner. Definitely will be going back for all my service needs on my 4runner More

Felt Like Family! I came away with a feeling of really being a part of the Fred Anderson family, rather than “just another customer”. I was greeted professionally, and I came away with a feeling of really being a part of the Fred Anderson family, rather than “just another customer”. I was greeted professionally, and cordially; and the person who took care of me was simply outstanding. I think her name was Morgan. I was in and out in a very respectable amount of time. The environment was terrific...and so was the coffee. I would say, “it was a superb day at Fred Anderson Toyota”. More