Fred Anderson Toyota of Charleston

Great buying experience In more than 30 years of purchasing automobiles, this was honestly the easiest. Typically one can expect to spend countless hours for seemingly no re In more than 30 years of purchasing automobiles, this was honestly the easiest. Typically one can expect to spend countless hours for seemingly no reason. This was the opposite. It was easy to communicate exactly what I was seeking and upon my arrival all of the paperwork had been previously drawn up and we were done signing all required documents in about 30 minutes. I had the opportunity to work with two salespersons (Kelly and Christen) and they worked seamlessly as a team. As a result, there was always someone available when I called with a question. These employees were knowledgeable and eager to meet my needs rather than trying to meet satisfy their own interests. I also have to mention Rodney as well. I payed a test drive visit and he went out of his way to ensure my spouse had an opportunity to test drive the car. He did this with the knowledge that I was already working with other sales reps but as a good salesperson, he understood customer satisfaction. More

review My sales experience was one of the best i have ever had in all my years of buying cars. I would recommend all my friends and family. Mr. RODNEY LEWI My sales experience was one of the best i have ever had in all my years of buying cars. I would recommend all my friends and family. Mr. RODNEY LEWIS was the best salesman ever he made me feel welcome and a part of the Toyota family, thanks again. More

First Toyota puchase We had been shopping for our son - looking at Ford and Chevy models. Comparison with the Corolla convinced us that this was the way to go for longevi We had been shopping for our son - looking at Ford and Chevy models. Comparison with the Corolla convinced us that this was the way to go for longevity and service. Our salesman, Mark presented a lot of information - Good experience - no pressure. More

Nothing special here First when I arrived at the dealership I had to seek someone out as I had been outside on the lot for more then 10 minutes without being approached. First when I arrived at the dealership I had to seek someone out as I had been outside on the lot for more then 10 minutes without being approached. Next, once my husband arrived and was actually approached the sales man was not friendly to him and was literally walking away when he tried to ask a question. My husband asked to speak with a manager and according to the list of people above we were given a sales rep, not a manager. He turned us to a seasoned employee. While speaking with Matt at this point my husband had to say "are you going to let me finish" when speaking about the vehicle. When we were trying to discuss the 0% financing options the sales rep., Matt got flustered by my husband and literally ended the conversation by saying "let me get someone else to help you because you are trying to hold me to something that I am not saying". And walked away.... Whhhhhhhaaaattttttttt? My husband and I were just trying to communicate with this person and understand what was being said, asking A LOT of questions -my husband and I looked at each other and said "what just happened here" and then we waited a few minutes and said let's go. No one ever came and we walked out without even being approached again. We were ready to spend $25000 on the car. My husband asks tons of questions and wants to feel comfortable with spending that kind of money. We weren't holding Matt to anything. He just wanted my initials to get the sale going .... Typical car sales man. Nothing special here. More

Good Dealership, Good people We primarily did our shopping online beforehand and were able to get a good price. We then reached the price primarily through email and the phone. We primarily did our shopping online beforehand and were able to get a good price. We then reached the price primarily through email and the phone. Upon coming to the dealership, there was no nonsense about trying to haggle more money from us or anything. Got to the dealership, signed the papers, and drove off after getting all the tags settled (as much as we could). More

wonderful experience -- quick and efficient. Tonya Tucker was a great person to work with -- friendly, efficient, knew all the information needed -- it was a great experience working with her. Tonya Tucker was a great person to work with -- friendly, efficient, knew all the information needed -- it was a great experience working with her. Also Alesha Durr was great to work with on finances. Neither gal was hard pressure. More

Outstanding Customer Service We are a family of 7 and Toyota of Charleston has been there to help us each time. We have purchased 5 cars in the past 2 years and they been simply t We are a family of 7 and Toyota of Charleston has been there to help us each time. We have purchased 5 cars in the past 2 years and they been simply the best each time. One call to Mr. Lewis and he gets it done regardless of the circumstances. More

Excellent Service Eddie Cooks gave me excellent service by going over ever datail of the Camry. . I am very satisified with my purchase and service I received. Eddie Cooks gave me excellent service by going over ever datail of the Camry. . I am very satisified with my purchase and service I received. More

Toyota Great car! It took us a year of trying to decide whether we were going to get the car or not but they were always patient with us! Great car! It took us a year of trying to decide whether we were going to get the car or not but they were always patient with us! More

New Truck Buying experience While on vacation we took it upon ourselves to look for a Toyota dealership to see if they had the vehicle we had been searching for in Florida. We fo While on vacation we took it upon ourselves to look for a Toyota dealership to see if they had the vehicle we had been searching for in Florida. We found the Fred Anderson Toyota of Charleston on the Internet. Upon making an appt to come in and drive a Tacoma we found that the dealership didn't have what we wanted in stock. Mark Searcy did an EXCEPTIONAL job in searching for one and when he didn't find one said no problem I will get one from our Port. Not only did he get exactly what we wanted he had it delivered to our home in Florida. We have never in all of our buying experience had someone go to the extremeties that he did in making sure we were kept informed as well as pleased with our purchase....did we mention we saved over $3,000 in buy from Fred Anderson one happy family who has and will continue to spread the word of our experience. More