Fred Anderson Toyota of Asheville

Sales man was horrible Sales man was not helpful once he figured out I am a informed buyer. Dealer says there prices can't be beat not true. Asked salesman to match price on Sales man was not helpful once he figured out I am a informed buyer. Dealer says there prices can't be beat not true. Asked salesman to match price on a almost identical vehicle only difference was color and freds vehicle was a year older and Fred wanted $3500 more. Once I showed there salesman the comparable at another dealership he lost all interest in trying to work with us. Please fred don't claim to be the best if your not going to back it up. Have some ethics and follow through on your word. More

Our buying experience was very smooth and easy . We enjoyed working and getting to know Nathan our salesmen. Our buying experience was very smooth and easy. We appreciate the cleanliness and friendl We enjoyed working and getting to know Nathan our salesmen. Our buying experience was very smooth and easy. We appreciate the cleanliness and friendly service we received. More

Nathan Weaver hosted an excellent purchase experience. The team was professional and helpful without high pressure tactics for extras. Nathan was knowledgable and knew his product. The Highlander was well The team was professional and helpful without high pressure tactics for extras. Nathan was knowledgable and knew his product. The Highlander was well equipped and offered at an excellent price. More

Great sales people, terrible finance department The sales people were very nice and really helpful. I went on a saturday and it was busy, but people were patient and in good spirits. I decided to pu The sales people were very nice and really helpful. I went on a saturday and it was busy, but people were patient and in good spirits. I decided to purchase a car after testing a few, and had to wait a long time for my turn to talk to the finance person about rates and terms. They provided drinks and a place to charge my phone which had run out of batteries, so that was really nice. Everything was fine until I sat down with the finance person. He started setting papers in front of me to sign and was visibly irritated when I asked what rate I had been approved for. I had other questions as well since I had never taken out a car loan before, but he stated that he had too many other loans to process and he would not answer my questions because he didnt think i really wanted to buy the car. He also would not accept my pre-approved loan from my bank and tried to force me to sign a 6% loan saying it was the best rate even though I have perfect credit. i asked to call my husband and he was not having it, so i left. They sent a nicer person out to “retrieve” me, and when I got back to the finance person the rate I had been approved for by my bank was magically available all of a sudden. It was a terrible experience, I should have just left immediately, and sadly I do not think the finance person would have treated me that way if I had a male “chaperone” with me. More

Jarred and the team made buying a car easy...no pressure.. Great staff...great service Dept...very informative...trustworthy ...hassle free...fair prices.. I hope Jarred will be there to help me buy my next c Great staff...great service Dept...very informative...trustworthy ...hassle free...fair prices.. I hope Jarred will be there to help me buy my next car! More

Liars, Liars,Liars !!! They are running ads that say all 2019 vehicles on sale !! I bought a 2019 Rav 4 and they would not take a dollar off !! While I was there I introduce They are running ads that say all 2019 vehicles on sale !! I bought a 2019 Rav 4 and they would not take a dollar off !! While I was there I introduced friends to the sales manager and they bought the same vehicle different color and they took off 6 thousand dollars!! NOT TO BE TRUSTED !!!! More

Friendly Service Salesman, Jesse Turner, was very helpful with helping with my trade tonight! Very patient and understanding with the kiddos also! This is why I always Salesman, Jesse Turner, was very helpful with helping with my trade tonight! Very patient and understanding with the kiddos also! This is why I always come back! More