Fred Anderson Toyota

Fred Anderson's free lifetime oil change is a scam. They will only do a free oil change if you pay for all the additional services they deem necessary at the same time or they will not and I repeat, no They will only do a free oil change if you pay for all the additional services they deem necessary at the same time or they will not and I repeat, not do the oil change. Today I drove all the way from Clayton to the other side of Raleigh for my oil change appointment. And they wanted to charge me over $500. They would not just do the oil change. I had to go somewhere else and pay for an oil change. I will never buy another car from here again. More

representative is very nice to explain the service and guided me in the waiting room. The service is perfect guided me in the waiting room. The service is perfect More

Junior was very professional, courteous as well as friendly. He was also very helpful in the decision making process of my new Toyota Rav4. friendly. He was also very helpful in the decision making process of my new Toyota Rav4. More

I normally don’t leave reviews, but my recent experience at Fred Anderson Toyota was so concerning that I feel obligated to share it. I purchased a 2025 Toyota bZ Limited AWD on 02/09/2026 for $38,000. I at Fred Anderson Toyota was so concerning that I feel obligated to share it. I purchased a 2025 Toyota bZ Limited AWD on 02/09/2026 for $38,000. I was told the dealership’s Family Plan includes a 3‑day exchange policy as long as the vehicle is undamaged and under 150 additional miles. I met both conditions, but when I returned, I was suddenly told the exchange policy does not apply to electric vehicles. This exclusion is not stated anywhere in my contract. Instead of honoring the exchange, the dealership processed my vehicle as a trade‑in and valued it $5,000 less than what I had paid the day before. I was then sold a 2026 bZ Limited at full MSRP, even though Toyota is offering $7,500 incentives for cash purchases. After paying an additional $8,500 and completing the paperwork, I discovered at home that I had been given a FWD model instead of the AWD I was promised. When I reached out to fix the issue, I was told the exchange could be completed only if I paid another $550. The only positive part of this experience was my salesperson, Jaden, who was humble, kind, and genuinely tried to help. None of these issues were his fault. Unfortunately, the overall process left me feeling misled and financially taken advantage of. I will never return to Fred Anderson Toyota, and I will strongly advise my friends and family to avoid this dealership as well. More

Thank you for your good and services. You deserve a five star's on subject You deserve a five star's on subject More

Great and easy to work with and very friendly! Highly recommend! Eddie was very nice and helped me with everything I needed for my new tundra TRD pro Highly recommend! Eddie was very nice and helped me with everything I needed for my new tundra TRD pro More

The service experience is welcoming and open. My service advisor discussed options for quality and cost to help us make informed decisions. My service advisor discussed options for quality and cost to help us make informed decisions. More

TERRY IS A SAINT. TOOK CARE OF MY DAUGHTERS CAR IN A JIFFY. ONLY ONE i WOULD TRUST TO HELP MY FAMILY. TOOK CARE OF MY DAUGHTERS CAR IN A JIFFY. ONLY ONE i WOULD TRUST TO HELP MY FAMILY. More

My experience with the service department was very good. They keep me updated on status of repairs They keep me updated on status of repairs More

Always friendly and professional whether making an appointment, identifying and solving an issue or General service maintenance appointment, identifying and solving an issue or General service maintenance More