Fred Anderson Subaru

I had a recall on my car and dealership fixed the recall but my vent in the dash was broke when they returned the car, they didnt even try to fix it just put it back together and didnt say anything about i but my vent in the dash was broke when they returned the car, they didnt even try to fix it just put it back together and didnt say anything about it to me untill I turned around and questioned them about it. The dearship said it was already broke before and it wasnt when I took it. I said we have to do something about it and I was told they would be in touch and a week has past NOTHING. customer service is not a priority I fixed the problem myself ........... IS THIS THE DEARSHIP THAT IS LOOKING AFTER THE CUSTOMER OR THEIR SELF YOU MAKE YOUR OWN MIND UP.......WHERE ARE THE TRUEFUL SUBARU DEARLERS AT. More

This dealership will not even call you back purchase Just zero sales etiquette. even before you purchase the car they will not call you back. This goes for every level, from sales and parts and especiall Just zero sales etiquette. even before you purchase the car they will not call you back. This goes for every level, from sales and parts and especially Finance. The finance person Ms King in particular when I finally met her in person just says that she never got my 4 emails or 5 voice mails. What are the odds. If you want a great car get a Subaru but if you want a personal service relationship and just overall a good purchasing experience, this is not the company to go to.. More

Great personal service The service Mgr. Jerry has gone above and beyond to take care of any problems with our Subaru. I feel well taken care of and the personal service has The service Mgr. Jerry has gone above and beyond to take care of any problems with our Subaru. I feel well taken care of and the personal service has been GREAT. More

Great buying experience! My wife and I have just completed our second purchase at Prestige. From the first email reply from Maurice, to Sales Mgr Robby Clark actually coming O My wife and I have just completed our second purchase at Prestige. From the first email reply from Maurice, to Sales Mgr Robby Clark actually coming OUTSIDE to greet us, our second experience was one with no drama, but completely honest and transparent. We were treated with courtesy and professionalism from all we encountered. This is how car buying should be! No runaround, games, or deceit. In speaking with other customers while waiting for paperwork, we learned that we were not the only satisfied customers! Thanks to Robby and Maurice for a fair and square deal. My wife and I will be out enjoying our new car today. Doc&Debbie Stickel. Waynesville More

Buy your Subaru here My new car purchase at Prestige could not have been better. The sales associate , Kim, was informative and helpful without the typical pressure to mak My new car purchase at Prestige could not have been better. The sales associate , Kim, was informative and helpful without the typical pressure to make a deal today. Pricing was competitive and selection was good. Everyone I had contact with was pleasant and easy to work with. They did everything they said they would do when they said it would be done and the car was delivered spic and span and full of gas. I highly recommend this dealership. More

Excellent service My partner and I have purchased 3 Subarus from Prestige. In 2013 we purchased 2 2013 Impreza Sports. We worked with Joe Tate I hadn't bought a new c My partner and I have purchased 3 Subarus from Prestige. In 2013 we purchased 2 2013 Impreza Sports. We worked with Joe Tate I hadn't bought a new car since 2001. Joe was patient and answered all my questions - and I had a lot. Technology had changed quite a bit between 2001 and 2013. The finance person was quite helpful and gave me a great rate for a 7 year loan. A few weeks ago we traded in one of our imprezas for an Outback. We got to work with Kim Richardson this time. Kim was an absolute pleasure to work with. She was friendly and knowledgeable. Her office was warm and welcoming. She made sure the trade went smoothly and that my partner got a fair trade in value for his 2013 Impreza. She found us the color we wanted with the interior color we desired. More

They sell lots of subarus...their service sucks! 0 Stars. We have leased a car here for the last 5 years. As the years have gone by, service has taken a dive. They sell you a great car, but good luck gettin We have leased a car here for the last 5 years. As the years have gone by, service has taken a dive. They sell you a great car, but good luck getting any maintenance, service or any emergency things that need attention in a timely fashion...like a major water leak in the roof rack. We have had 2 major leaks on our 2015 Outback, coming from the roof rack. Water seems to leak from the rack system down the side supports next to the driver side window, leaving the roof, door and finally the floor under the driver side full of water. You can imagine the stench and mold smell. But true to form, we have to sit in the stench and water until our appointment 45 days away. This is a factory defect. Don't buy a car here. They don't care. Sad because subarus are great cars. Go to a place that treats you with the same passion they sell you one. Update My response.. They forgot to say that we would have to pay the person/ external company out of pocket for a covered warranty issue.. then we would get reimbursed.. whenever they get to it. Maybe they should take responsibility for their poor service instead of make excuses for why they could not take care of us. Returned the Subaru .. did not want to lease again. Too bad.. great car did not match great service. More