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Fred Anderson Subaru

Asheville, NC

4.7
116 Reviews

110 South Bear Creek Road,

Asheville, NC

28806

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116 Reviews of Fred Anderson Subaru

November 21, 2024

I had a great experience @ Prestige. We had lost our car in the hurricane and needed a new one. Prestige gave us a great price and the experience was smooth and quick. Jane-Marie was awe More

by pryzgodat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane-Marie
Nov 28, 2024 -

Fred Anderson Subaru responded

Thank you for the wonderful review! We're so glad to hear that you had a great experience with us, especially under such challenging circumstances. It’s great to know that our team provided excellent service and helped make the process smooth and quick. We truly appreciate your kind words and look forward to assisting you again in the future. Wishing you all the best with your new car!

November 14, 2024

Has Gone downhill! They do not listen. I have explained to them 4X all on separate visits. It's about tire rotation. They fill he tires then rotate them, so we end up w More

by d.w.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service advisor
Nov 19, 2024 -

Fred Anderson Subaru responded

Hi there, we’re truly sorry to hear about the repeated issues you've experienced with your tire rotations and tire pressure. We understand how frustrating it must be to have to address the same concern multiple times, and we apologize for the lack of resolution. We take your feedback seriously, and we'd like to make things right. Please reach out directly to our Customer Relations Manager, Gus Dotsikas, at 828-782-5719, so we can resolve this for you.

September 18, 2024

Great dealership and nice people. Zach P. Was knowledgeable, not pushy like other salesmen, and he took time to answer all mine and my husband's questions. He made sure I left happy a More

by mdubay8562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary P.
Sep 21, 2024 -

Fred Anderson Subaru responded

Hi there, thank you for your wonderful feedback! We’re thrilled to hear that Zach provided you with knowledgeable and attentive service. Your satisfaction is our priority, and we hope you enjoy your Crosstrek! Have a great day!

September 04, 2024

We enjoyed our experience at Prestige Subaru. Our salesperson Sean Fitzpatrick is exceptional in his ability to meet every customer's expectations. Our experience was very pleasant & seamless. Th More

by lmccausl22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ember, technical advisor extraordinare
Sep 08, 2024 -

Fred Anderson Subaru responded

Hi there, we appreciate your feedback. Your satisfaction is important to us. If you need any additional help, don’t hesitate to reach out. We look forward to serving you again!

August 28, 2024

Friendly and professional! Took time to understand needs and explain benefits of cars. All was done with low pressure. More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack and Drew
Aug 31, 2024 -

Fred Anderson Subaru responded

Ben, thank you for the fantastic review! We're delighted to hear that you enjoyed your visit and that our team made a positive impression. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We hope to see you again soon!

August 23, 2024

Serivice was EXTREMLY rude to us upon calling about a used vehicle we bought recently from their dealership. I was so taken back by their attitude and negativity after having such a positive experience f More

by pamnmatt3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Was not given a name
Aug 31, 2024 -

Fred Anderson Subaru responded

Thank you for your feedback. We’re sorry to hear about your experience with our service department, especially after a positive experience with our sales team. This is not the level of service we strive for, and we’d like to address your concerns. Please reach out to our Customer Relations Manager, Gus Dotsikas, at 828-782-5719 so we can work to make this right.

July 29, 2024

This is my 6th Subaru from prestige. Actually if you count my husband and children it’s more like 16. The service, professionalism and quality is unmatched! Buck is amazing and so is Ja More

by sheliaak1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck. Jason and Christy.
Jul 31, 2024 -

Fred Anderson Subaru responded

Hi there! Thank you for leaving us your comments, we're so appreciative of your feedback. We're so glad your visit was so positive. If there's anything else we can assist you with, our team is always happy to help. Take care!

July 13, 2024

Service was excellent. Dealership was very thorough and expository. The follow up conversations were helpful as well. More

by dinzx1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 17, 2024 -

Fred Anderson Subaru responded

Hi there! Thank you so much for taking the time to leave us your review. We're elated your visit to Prestige Subaru was 5 stars! Please reach out if there's anything else we can do for you. We look forward to serving you again. Have a wonderful day!

June 29, 2024

Great people, both in sales and service. Very customer oriented make car buying a breeze More

by David.rahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe, Ryan, Ember, and Buck
June 11, 2024

I did not even know what a Subaru was until I meet my partner Aleta. She has been happily driving her trustworthy 2006 Forester for many years. I have often driven it and have been so impressed with it t More

by Lasereye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristy, Ember
Jun 13, 2024 -

Fred Anderson Subaru responded

Hi there, thank you so much for taking the time to leave us your review. We're thrilled to hear you enjoyed your visit and our team was able to support you. If there's anything else we can assist you with, please let us know! We're always happy to help. We hope you have a great day!

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