Fred Anderson Subaru

This dealership is the definition of a big corporation that hides behind policy instead of fixing obvious mistakes. I sold them my Bronco and they issued a check with only the numbers filled in, not the w that hides behind policy instead of fixing obvious mistakes. I sold them my Bronco and they issued a check with only the numbers filled in, not the written amount. Wells Fargo rejected it and the Federal Reserve flagged the check. After two days of three-way calls with my bank, Wells Fargo clearly told them to stop payment and send an ACH or wire instead. They knew the situation and Leadership here is cold, rigid, and indifferent. They dragged me along for two days, even asked for my banking info, which made me think they’d finally do the right thing—then refused to take action. They have my car, I have no money, and their only “solution” is for me to return a bad check in person after I get back in the country in 10 days. This is my second major issue with Fred Anderson Automotive Group and I will never do business with them again. Stay far away. More

Outstanding service. Jane helped me select my new 2025 Subaru. Have taken it in twice for service. Outstanding work in the service department. Jane helped me select my new 2025 Subaru. Have taken it in twice for service. Outstanding work in the service department. More

By far the best dealership experience Ive EVER had! No question went unanswered! I never felt ANY pressure to purchase! From the moment I stepped onto the lot they made me feel like a priority and work No question went unanswered! I never felt ANY pressure to purchase! From the moment I stepped onto the lot they made me feel like a priority and worked hard to get my loan passed through! Zach Pena went over every model and available option to make sure I got everything I wanted! He is ridiculously knowledgeable (I would recommend him 1000 times over again)! But I can also say the entire staff genuinely made me feel like family! 100 stars wouldn't be enough for this dealership! Ill never go anywhere else! And did I mention lifetime oil changes? LETS GO! More

I had the best experience at Fred Anderson Subaru! Hunter was incredibly patient and understanding through a multi-step process that had to work around my busy schedule. As a first-time Subaru buyer, Hunter was incredibly patient and understanding through a multi-step process that had to work around my busy schedule. As a first-time Subaru buyer, I had a lot of questions, and he took the time to explain everything clearly. His knowledge and easygoing approach made the whole process completely stress-free. I’ve never had a lovelier or more seamless car-buying experience. Highly recommend Hunter and the Fred Anderson Subaru team! More

Everyone we dealt with was both very professional and very pleasant to work with. It was a great experience from start to finish! very pleasant to work with. It was a great experience from start to finish! More

This dealership is number one in my opinion! Great customer service; everyone is so friendly and helpful…. Especially Gus and Sean! They are the best!!! Great customer service; everyone is so friendly and helpful…. Especially Gus and Sean! They are the best!!! More

We reviewed online the car that we were interested in and Jane-Marie made an appointment for us to come in. I appreciate the appointment as it gave us time without being rushed. and Jane-Marie made an appointment for us to come in. I appreciate the appointment as it gave us time without being rushed. More

I just bought my first Subaru and Jason made my experience easy…he explained everything..asked questions to make sure I understood…made my purchase easy…and I love my Subaru Outback. experience easy…he explained everything..asked questions to make sure I understood…made my purchase easy…and I love my Subaru Outback. More

I have been a customer of Fred Anderson Subaru and prior to change in ownership, a Customer of Prestige Subaru. to change in ownership, a Customer of Prestige Subaru. More

I only wish I could post a review with more than 5 stars! My husband and I live in Hendersonville, NC, and have been Hyundai owners for over 20 years. You can probably guess the name of the local dealer My husband and I live in Hendersonville, NC, and have been Hyundai owners for over 20 years. You can probably guess the name of the local dealer with whom we’ve interacted in the past. Working with them has NEVER been a positive experience . . . for the most part, we’ve only gone there for recall issues or for something that our local mechanic could not address. Yesterday, having sold my Hyundai Genesis, we decided to go out and test drive a 2021 Subaru Outback Limited. We looked at the local dealer’s website and they didn’t have what we were searching for, so we widened our net. We went to two dealerships in Asheville without success and then, on a whim, headed over to Fred Anderson Subaru. Even before walking into the dealership, we both commented on the unique landscaping (later we found out this building had just opened in April). Upon entering, we were pleasantly welcomed by one of their sales associates, Alona Kaltovich. We told Alona what we were looking for and she said a vehicle matching those specifics had just come in. We test drove the car and Alona pointed out the various features (her knowledge about even the smallest of details was so impressive). We talked price and then settled on the purchase. After handling the paperwork, Alona walked with us around the dealership, even to the Service area where we were introduced to some of the staff. She showed us the lounge (very nicely appointed for a short visit, such as an oil change), and then we met with Isaac Tweed, the Finance Manager. Isaac presented to us an extended protection program—for which we could clearly see the value. By the time we left, we were just so pleased with how we were treated at Fred Anderson Subaru (they really take the “Family” part of their motto seriously), the facility, and the staff we met. My husband and I are in our late 70s, so we’ve been buying and selling cars for over 50 years. We have never had such a pleasurable experience as we had yesterday. If you’re looking for a new or used Subaru, I would highly encourage you to meet with Alona Kaltovich at Fred Anderson. You’ll be very pleased. More