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Fred Anderson Nissan of Asheville - Service Center

Asheville, NC

4.3
98 Reviews

98 Reviews of Fred Anderson Nissan of Asheville - Service Center

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November 07, 2022

Professional company with professional salesmen. This is the second truck that I have purchased from them. Bryan was courteous, attentive and follows up periodically to see how things are going and More

by Patriciaclem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Clampitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Warren
Nov 10, 2022 -

Fred Anderson Nissan of Asheville responded

Patriciaclem1, your satisfaction is our top priority here at Fred Anderson Nissan of Asheville. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Nov 10, 2022 -

Fred Anderson Nissan of Asheville responded

Patriciaclem1, thank you for your kind words and this wonderful review of Fred Anderson Nissan of Asheville Service! We're looking forward to your next visit with us!

October 13, 2022

Always professional and very friendly. Recommend to all my friends an family. The service department is very thorough and under the time they usually quote!! More

by Chmccurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Basiru Njie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Fred Anderson Nissan of Asheville responded

Hi Chmccurry, thank you so much for your positive comments about Fred Anderson Nissan of Asheville! We do hope we can be of assistance in the future. Take care!

September 19, 2022

Fantastic service from Evelyn! She didn’t make me feel like just another customer. Very friendly, not pushy, honest and knowledgeable. Thank you again Evelyn! More

by dgruhn1901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Pekarek
Sep 21, 2022 -

Fred Anderson Nissan of Asheville responded

Hi Dgruhn1901! We're so happy the team here at Fred Anderson Nissan of Asheville was able to help you out! Until the next time we meet, take care!

Sep 21, 2022 -

Fred Anderson Nissan of Asheville responded

We appreciate your positive review about your recent experience with Fred Anderson Nissan of Asheville Service! Until the next time we meet, take care!

September 12, 2022

Bought my car 2010 have had brakes at least 2 times ( 190K miles) never heard a noise. April 2022 paid $1000. For break job, now have noise every morning. Complained and took it in Sept., was told noth More

by bjsfb1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
Sep 15, 2022 -

Fred Anderson Nissan of Asheville responded

bjsfb1959 - thank you for calling this out to us. We would like to speak with you directly and see if we can find the source of the noise your car is making. At your convenience, please reach out to Josh James at 828-365-1604 or jjames@anderson-auto.net.

September 03, 2022

Glen is the man, Tyler Nichols, gote fix up thanks for nissan, ans there people More

by Jmtwd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Nichols , Jon Jansnosko, Gilberto Silva
Sep 03, 2022 -

Jmtwd responded

Gilberto is alway trying his best fir me. & for nissan, I will buy my next car from him he will take good care of you I know!!!

Sep 16, 2022 -

Jmtwd responded

Glen, and Tyler had everything ready, and took care of me again!!

Sep 16, 2022 -

Jmtwd responded

I can't they fred Anderson nissan, and everyone for always being there

May 29, 2022

May 25 100,000 mile service, oil change. I was confused about the invoice details but recd a call from their service manager that explained it perfectly. I appreciated the call greatly. More

by harolddwebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Massie
May 31, 2022 -

Fred Anderson Nissan of Asheville responded

Hi, we're disappointed to hear of the negative experience you had at Fred Anderson Nissan of Asheville. Please reach out to us at the following number at your earliest convenience so we may further assist you in working towards a resolution. Devin Dzioba Owner Loyalty Manager (828) 365-1667

May 26, 2022

The worst car service experience Ive ever had. I was insulted and nearly ripped off I brought my Infinity 2011 G37X in for service, experiencing a rough idle. Invoice 3148824. I was quoted over More

by pcswilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Traci Massie
May 27, 2022 -

Fred Anderson Nissan of Asheville responded

Hello, we regret to hear that you had a negative experience at Fred Anderson Nissan of Asheville, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Devin Dzioba, Owner Loyalty Manager at (828) 365-1667 so we can work towards a resolution. We look forward to hearing from you. Take care!

May 27, 2022 -

Fred Anderson Nissan of Asheville responded

Hi, we are disappointed to learn of your experience here at Fred Anderson Nissan of Asheville Service, but we will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at the following number. We look forward to hearing from you.

January 28, 2022

I set up an online appointment with service using the website and got a conformation email/text and when I got there they did not know why I was there. I bought the truck last Friday and the sales perso More

by MsplcdYkee69
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown
November 23, 2021

Glenn Graves in service is the best!! Mr. Graves is the best service person I have seen. More

by Blane Morehouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Graves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Fred Anderson Nissan of Asheville responded

Hi Blane, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Nissan of Asheville Service. Thank you, and have a fantastic day!

Nov 27, 2021 -

Fred Anderson Nissan of Asheville responded

Blane Morehouse, we are so happy to read such a great review about Fred Anderson Nissan of Asheville! We sincerely thank you for the positive review and look forward to seeing you again soon!

November 23, 2021

Quick and easy service. Got me in a nice new Altima. Loved my frontier but it was time to change, they made it happen quickly. More

by setser.jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Basiru Njie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Avent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Fred Anderson Nissan of Asheville responded

Hi, thank you for your kind words and this wonderful review of Fred Anderson Nissan of Asheville Service! We hope you have a great day!

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