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Fred Anderson Kia - Service Center

Raleigh, NC

2.6
77 Reviews

77 Reviews of Fred Anderson Kia - Service Center

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August 22, 2018

Friendly and professional Eddie was very helpful, friendly and forthcoming with his information and answers to my questions. Getting my car serviced can be a pain, but Eddie’s More

by rshot94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Walsh
Sep 09, 2018 -

Fred Anderson Kia responded

We're so happy to hear you had a great experience with us. Thank you for your feedback. Looking forward to seeing you again soon.

August 17, 2018

Usual good service Thrilled to see Louis is back! He has a wonderful habit of making you feel like you’re the only customer Fred Anderson has. His professionalism, os g More

by Jbstt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Roundtree
Aug 22, 2018 -

Fred Anderson Kia responded

We're so happy to hear you had a great experience with us and that Louis takes care of you every time. Thank you for your feedback. Looking forward to seeing you again soon.

August 17, 2018

Overpriced! Bad experience with these folks. The quality of the service dept. has deteriorated in the past 6 months. Expect outrageous prices and exorbitant fees More

by Maya1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in Service
Aug 22, 2018 -

Fred Anderson Kia responded

Maya, thanks for the feedback. In order to further improve upon our customers service and overall experience at our dealership, we'd like to hear more details about your experience. Please get in touch with Ben Sampson at bsampson@anderson-auto.com

August 16, 2018

Very customer friendly auto service I bring my cars to Fred Anderson Kia and Toyota because I get consistently excellent service. Today was no exception. Chris Toth checked me in for rou More

by HJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Toth
Aug 22, 2018 -

Fred Anderson Kia responded

Thanks for your feedback! We're thrilled to hear you had an amazing experience at our dealership and that you enjoy bringing your Kia here. Come again soon!

August 15, 2018

Awesome Wait time was minimal. Service was great. Couldn’t ask for a better visit. They new exactly what I needed to be done. They were straight to the point. More

by Twinfarrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 22, 2018 -

Fred Anderson Kia responded

We're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!

August 14, 2018

Great service Nice environment and friendly crew and the quality of the service was really good,thoroughly recommend this dealership to buy or just for service than More

by Salv503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Walsh
Aug 22, 2018 -

Fred Anderson Kia responded

Thanks for the review! We look forward to seeing you again here at the dealership.

July 30, 2018

135k Service Mike Malone is very nice. He knows how to deal with customer. I enjoyed being there today. Got the chance to see the Kia Stinger GT.. Definitely co More

by Ps2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Jul 31, 2018 -

Fred Anderson Kia responded

Thanks so much for the kind words! We're happy to hear Mike and the rest of our team took care of you and that you're coming back for your next service. Until then!

July 28, 2018

Recall & NC State Inspection Excellent client service, very professional, kind. They kept me informed of the progress. Car was ready as they promised. Nicely cleaned and ready for More

by Soniatko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Fred Anderson Kia responded

Thanks for the five-star review! We're glad to hear our team communicated with you throughout the process and that you enjoyed the service. We look forward to seeing you again.

July 26, 2018

The service was Professional and prompt. The service staff was very professional, prompt and courteous. My visit was a very positive experience and I would recommend Fred Anderson Kia to ever More

by Mandy102449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morgan, Jake Alwran, Billy Ranallo
Jul 26, 2018 -

Fred Anderson Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

July 22, 2018

Timeliness and expert service Mike was friendly and knowledgeable about the service my car was there for had the car done in the time that was quoted and preformed above the level More

by mrnoschese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Jul 22, 2018 -

Fred Anderson Kia responded

Thanks for the review! Our team works very hard to make sure our customers are well cared for. We'll make sure to pass your feedback along to our team.

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