Fred Anderson Kia - Service Center

Too Many Problems/Issues I’m done with Fred Anderson Kia. I’ve been getting my vehicles serviced at Fred Anderson for many years – first my Camry & now my Optima. I get that I’m done with Fred Anderson Kia. I’ve been getting my vehicles serviced at Fred Anderson for many years – first my Camry & now my Optima. I get that stuff happens in life but it seems something always goes wrong when I visit Fred Anderson Kia. Once they pulled my car up too close to the curb and scratched up one of the premium aluminum wheels pretty good. Another time they said they rotated the tires and charged me for it – the tires did not in fact get rotated. On another occasion after a service visit I went to renew my car registration and couldn’t because the State emissions & safety inspection hadn’t been done and entered into the system. I had just paid for this on my recent service visit but in fact it hadn’t been done. Now my car sitting in the cue for service gets sideswiped or they clipped the side of the building moving it – not sure which. I’m sure there are a few other things going back a little further that I’m not remembering at the moment but this is enough. More

Great Service every time! I have purchased 2 vehicles here. The service has been excellent. In and out on time; fair prices; and the team takes good care of my car. Giving a lo I have purchased 2 vehicles here. The service has been excellent. In and out on time; fair prices; and the team takes good care of my car. Giving a long overdue shout out to Lee or is awesome and sold me my first Kia. Mike Malone in service is always professional and knows his job. It's nice that the staff stays. More

Friendly and professional Eddie was very helpful, friendly and forthcoming with his information and answers to my questions. Getting my car serviced can be a pain, but Eddie’s Eddie was very helpful, friendly and forthcoming with his information and answers to my questions. Getting my car serviced can be a pain, but Eddie’s professionalism and input helped make it go by quickly. More

Usual good service Thrilled to see Louis is back! He has a wonderful habit of making you feel like you’re the only customer Fred Anderson has. His professionalism, os g Thrilled to see Louis is back! He has a wonderful habit of making you feel like you’re the only customer Fred Anderson has. His professionalism, os genuine and refreshing. More

Overpriced! Bad experience with these folks. The quality of the service dept. has deteriorated in the past 6 months. Expect outrageous prices and exorbitant fees Bad experience with these folks. The quality of the service dept. has deteriorated in the past 6 months. Expect outrageous prices and exorbitant fees for service. Shop around and don’t waste your money here! More

Very customer friendly auto service I bring my cars to Fred Anderson Kia and Toyota because I get consistently excellent service. Today was no exception. Chris Toth checked me in for rou I bring my cars to Fred Anderson Kia and Toyota because I get consistently excellent service. Today was no exception. Chris Toth checked me in for routine maintenance on my Kia. He and the other service managers are always friendly and efficient. My Kia was ready in an hour. I appreciate the Fred Anderson Kia (and Toyota) team! More

Awesome Wait time was minimal. Service was great. Couldn’t ask for a better visit. They new exactly what I needed to be done. They were straight to the point. Wait time was minimal. Service was great. Couldn’t ask for a better visit. They new exactly what I needed to be done. They were straight to the point. More

Great service Nice environment and friendly crew and the quality of the service was really good,thoroughly recommend this dealership to buy or just for service than Nice environment and friendly crew and the quality of the service was really good,thoroughly recommend this dealership to buy or just for service thanks More

135k Service Mike Malone is very nice. He knows how to deal with customer. I enjoyed being there today. Got the chance to see the Kia Stinger GT.. Definitely co Mike Malone is very nice. He knows how to deal with customer. I enjoyed being there today. Got the chance to see the Kia Stinger GT.. Definitely coming back for my next SUV service. More

Recall & NC State Inspection Excellent client service, very professional, kind. They kept me informed of the progress. Car was ready as they promised. Nicely cleaned and ready for Excellent client service, very professional, kind. They kept me informed of the progress. Car was ready as they promised. Nicely cleaned and ready for us. Thank you team. More