Fred Anderson Kia - Service Center

Best Service Dept Hands Down I made an appointment by phone and had my service the same day! I pulled up and was greeted by the service porters and checked in with the sweetest gu I made an appointment by phone and had my service the same day! I pulled up and was greeted by the service porters and checked in with the sweetest guy Mike. Mike took care of all my needs and then some! While I waited for my oil change the waiting room was pleasant with coffee, water, and snacks. When I finished I was excited because they even washed and vacuumed my car! I lost my job right before I got my car fixed and passively mentioned it and Mike and his boss mentioned their call center was even hiring! Even when least expected Mike and his crew spoke to my needs. I even called back after I ledt and offered to buy his team lunch for the exceptional service and like a gentleman he declined. I will always be thankful for the service and kindness shown to me Fred Anderson Kia now has a customer for life. More

A good Soul Fred Anderson Kia always goes the extra mile. They are honest, helpful and friendly. They give great service and seem to genuinely care about the peop Fred Anderson Kia always goes the extra mile. They are honest, helpful and friendly. They give great service and seem to genuinely care about the people they serve. More

Donata Proud owner of a 2011 Black Cherry Kia Optima.. and I wouldn’t trade in my car for another.. I Purchased my car with 37 miles on it April 2011. I mus Proud owner of a 2011 Black Cherry Kia Optima.. and I wouldn’t trade in my car for another.. I Purchased my car with 37 miles on it April 2011. I must say that I honestly feel if I allowed another service, to service my car, it might not be in such good shape. Love you guys FYI none of those people helped me with my car MIKE in the service department and I’m not sure who changed my oil and did the tire rotation More

So glad I chose to be a family plan member. The service team is A+ in my book. I can always count on them the service my Optima in a timely manner. I enjoy the courtesy ride to work when neces The service team is A+ in my book. I can always count on them the service my Optima in a timely manner. I enjoy the courtesy ride to work when necessary too. More

Great service I needed an oil change before I took a trip for work. KIA was able to get me in quickly and out the door within the specified time. The assistant sale I needed an oil change before I took a trip for work. KIA was able to get me in quickly and out the door within the specified time. The assistant sales manager was helpful and knowledgeable and gave me information on some recommended services that I needed. He even honored a coupon I forgot to use on a prior visit. Good job! More

Service department is great Fred Anderson KIA's service department is always fast, friendly, and helpful. Only place that I take my car for service. They never try to sell me unn Fred Anderson KIA's service department is always fast, friendly, and helpful. Only place that I take my car for service. They never try to sell me unnecessary parts or service, and they always wash my car afterwards. More

Good experience . Service Advisor is very polite and have knowledge. He suggested very genuine repairs. Good experience. Service Advisor is very polite and have knowl . Service Advisor is very polite and have knowledge. He suggested very genuine repairs. Good experience. Service Advisor is very polite and have knowledge. He suggested very genuine repairs More

Too Many Problems/Issues I’m done with Fred Anderson Kia. I’ve been getting my vehicles serviced at Fred Anderson for many years – first my Camry & now my Optima. I get that I’m done with Fred Anderson Kia. I’ve been getting my vehicles serviced at Fred Anderson for many years – first my Camry & now my Optima. I get that stuff happens in life but it seems something always goes wrong when I visit Fred Anderson Kia. Once they pulled my car up too close to the curb and scratched up one of the premium aluminum wheels pretty good. Another time they said they rotated the tires and charged me for it – the tires did not in fact get rotated. On another occasion after a service visit I went to renew my car registration and couldn’t because the State emissions & safety inspection hadn’t been done and entered into the system. I had just paid for this on my recent service visit but in fact it hadn’t been done. Now my car sitting in the cue for service gets sideswiped or they clipped the side of the building moving it – not sure which. I’m sure there are a few other things going back a little further that I’m not remembering at the moment but this is enough. More

Great Service every time! I have purchased 2 vehicles here. The service has been excellent. In and out on time; fair prices; and the team takes good care of my car. Giving a lo I have purchased 2 vehicles here. The service has been excellent. In and out on time; fair prices; and the team takes good care of my car. Giving a long overdue shout out to Lee or is awesome and sold me my first Kia. Mike Malone in service is always professional and knows his job. It's nice that the staff stays. More