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Fred Anderson Kia of Greenville - Service Center

Greenville, SC

4.5
989 Reviews

989 Reviews of Fred Anderson Kia of Greenville - Service Center

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March 31, 2016

Outstanding dealership that makes want to come back. After purchasing a Kia Optima from Greenville Kia, I was given a tour of the service dep't and was impressed by their personnel and the overall appea More

by Joe McWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2016 -

Fred Anderson Kia of Greenville responded

Thank you, Joe!

March 30, 2016

Tire rotation Went in for an oil change and tire rotation. Come to find out after leaving, and paying for all that I ask for. Had a funny feeling due to a short sta More

by James Jordan
Recommend Dealer
No
Employees Worked With
Not sure
Apr 01, 2016 -

Fred Anderson Kia of Greenville responded

James, I apologize for the experience you had while working with a member of our team to service your vehicle. We strive to provide an exceptional experience along with transparent pricing to all our customers. I apologize if you feel this is not what you experienced, sir/mam. I have spoken with our General Manager regarding your concerns and he would like the opportunity to speak with you directly. Please contact us at 864-516-2700 and ask for Pete Corradino. He is waiting for your call and hopes to resolve this matter.

March 24, 2016

Superb customer service Awesome awesome superb customer service! Awesome Sales Department! Thank you Devin, Jason, Eric, Daniel & Chris! Awesome Team! I love my 2015 Kia More

by Mary Backman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Boyce, Eric Moore, Jason Worley
Mar 31, 2016 -

Fred Anderson Kia of Greenville responded

Mary, thank you so much for leaving us this wonderful review. Congratulations on your Kia Optima! Welcome to the Kia of Greenville family of satisfied customers!

March 23, 2016

Fantastic Experience!! This dealership has gained a wonderful Service Manager in Daniel Patterson. They got my vehicle in and out in a timely manner, and I in no way felt li More

by kbjohnson77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Fred Anderson Kia of Greenville responded

Thank you for taking the time to leave us a review and share your experience! We strive to always provide simple and stress-free service for our customers. Transparent pricing and a helpful staff are just two of the ways we try and do business here at Kia of Greenville, and we are happy that Daniel was able to take care of you. The best type of compliment is when our customers recommend their friends and family, so we truly appreciate it. We look forward to working with you in the future. Wishing you many happy miles!

March 13, 2016

Excellent Service I just moved to Greenville 3 weeks ago and needed an oil change. I made an appointment for Saturday morning. From the time I was greeted to the time I More

by cb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Fred Anderson Kia of Greenville responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

March 08, 2016

Delivery/Service Department My Cadenza went in to Kia of Greenvillle because the delivering dealer a hundred miles away failed to prep the car properly. I worked with Daniel Patt More

by cgentry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Patterson
Mar 31, 2016 -

Fred Anderson Kia of Greenville responded

Thank you for taking the time to leave us a review. We wish you many happy miles, and hope to accommodate all your vehicle needs in the future. Welcome to the Kia of Greenville family of satisfied customers!

March 04, 2016

Great Service & Fixed An Issue With Another Dealership! A little backstory... Back in September I took my Kia Optima to another dealership in order to fix a small issue with the driver's door handle. The More

by csawyer1109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Bateman
Mar 31, 2016 -

Fred Anderson Kia of Greenville responded

When a customer is willing to recommend our dealership to their friends and family, we know we are doing something right! Thank you for taking the time to leave us a review and share your Kia of Greenville experience. Our goal here is to keep the buying process quick, easy and painless for our customers. We look forward to helping you with all your vehicle needs in the future!

February 12, 2016

Service department did not perform requested service The service representatives did not listen to the list of items I wanted done. I wanted new tires placed on the back, but they were placed on the fro More

by carguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2016 -

Fred Anderson Kia of Greenville responded

I want to apologize about your recent service visit to our store as this is not how we treat our guest at Kia of Greenville. Please contact me at your earliest convenience so that we can work toward making this situation better and you completely satisfied with our service department. I take all of our customer concerns seriously and use feed back to actively make Kia of Greenville better for all of our guest. Daniel Patterson Service Director 864-516-2700

January 11, 2016

Awesome Service Christopher was amazing at explaining what my car needed to stay running smoothly. He didn't sound like he was trying to sell me something. Instead he More

by Ebony B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bateman
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