Fred Anderson Kia of Greenville - Service Center

Outstanding dealership that makes want to come back. After purchasing a Kia Optima from Greenville Kia, I was given a tour of the service dep't and was impressed by their personnel and the overall appea After purchasing a Kia Optima from Greenville Kia, I was given a tour of the service dep't and was impressed by their personnel and the overall appearance of the service dep't. Enough so, I brought my Chevy Impala in to have them look for an oil leak I was experiencing on that car. They are very efficient and were actually driving my car into a service bay to get started on the work, before we even finished with the paperwork. They found the problem, explained it, and fixed it right away. I find this service department to be top notch and will give them my business in the future. More

Tire rotation Went in for an oil change and tire rotation. Come to find out after leaving, and paying for all that I ask for. Had a funny feeling due to a short sta Went in for an oil change and tire rotation. Come to find out after leaving, and paying for all that I ask for. Had a funny feeling due to a short stay. My two back tires had plugs in both. I checked my tires when I got home, and my surprise my tires were not rotated at all. The two that were on the back were still there. Called reported this to service manager which was nice but took up for his tech. The tech stated forgot to take the charge off due to , thinking it would not be good to put them on the front because of the plugs. However stated didn't remember the car, If he was concerned why did he not express this to my husband at that time. Instead he proceeded and didn't rotate my tires but charged me for the service. Not good business at all. Will not return!!!!!!!!!!!!! More

Superb customer service Awesome awesome superb customer service! Awesome Sales Department! Thank you Devin, Jason, Eric, Daniel & Chris! Awesome Team! I love my 2015 Kia Awesome awesome superb customer service! Awesome Sales Department! Thank you Devin, Jason, Eric, Daniel & Chris! Awesome Team! I love my 2015 Kia Optima! Thank you guys! More

Fantastic Experience!! This dealership has gained a wonderful Service Manager in Daniel Patterson. They got my vehicle in and out in a timely manner, and I in no way felt li This dealership has gained a wonderful Service Manager in Daniel Patterson. They got my vehicle in and out in a timely manner, and I in no way felt like I was getting any kind of run around. Not only will I bring my Kia here, but they let me know that they work on all makes and models so I will definitely be bringing my other vehicles here as well. All around it was an outstanding experience! Highly recommended!! More

Excellent Service I just moved to Greenville 3 weeks ago and needed an oil change. I made an appointment for Saturday morning. From the time I was greeted to the time I I just moved to Greenville 3 weeks ago and needed an oil change. I made an appointment for Saturday morning. From the time I was greeted to the time I left I had a positive experience. I strongly recommend this dealership for all your service needs... More

Delivery/Service Department My Cadenza went in to Kia of Greenvillle because the delivering dealer a hundred miles away failed to prep the car properly. I worked with Daniel Patt My Cadenza went in to Kia of Greenvillle because the delivering dealer a hundred miles away failed to prep the car properly. I worked with Daniel Patterson who is extremely pleasant to work with, and ultra thorough in being sure every issue is completely resolved. More

Great Service & Fixed An Issue With Another Dealership! A little backstory... Back in September I took my Kia Optima to another dealership in order to fix a small issue with the driver's door handle. The A little backstory... Back in September I took my Kia Optima to another dealership in order to fix a small issue with the driver's door handle. The part took weeks to come in and then it needed to be painted. Went in to pick up my car and the paint didn't match! Had them repaint it again the next week and they still couldn't get it right. Then comes in Kia of Greenville... I called Chris Bateman and the service manager Daniel Patterson and they were willing to take a look at the issue that was created by the other dealership. That in and of itself sums up the great customer service that you receive at Kia of Greenville. They came up with a solution to replace the door handle with a used Optima they had on the lot. They simply DID NOT have to do this. They could have easily said "I'm sorry, you'll have to take this back to the other Kia dealership", but they were willing and able to promptly fix my issue. I would highly recommend this dealership for service. More

Service department did not perform requested service The service representatives did not listen to the list of items I wanted done. I wanted new tires placed on the back, but they were placed on the fro The service representatives did not listen to the list of items I wanted done. I wanted new tires placed on the back, but they were placed on the front. I was looking for information on required maintenance needed, but none was provided. I told this information to 3 separate people. Didn't have time to leave the car for any more time. More